Welina Hotel Shinsaibashi Nagomi

Welina Hotel Shinsaibashi Nagomi Reviews

Welina Hotel Shinsaibashi Nagomi

2 Chome-10-24 Shimanouchi, Chuo Ward, Osaka City, Osaka Prefecture, 542-0082, JapanView Hotel Details
Welina Hotel Shinsaibashi Nagomi
Welina Hotel Shinsaibashi NagomiWelina Hotel Shinsaibashi NagomiWelina Hotel Shinsaibashi Nagomi
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Welina Hotel Shinsaibashi Nagomi Guest Reviews

3.9/5
Good
79 review
Verified reviews
Location4.0
Amenities3.7
Service3.8
Cleanliness4.0
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All reviews(79)
Positive reviews(73)
Reviews with photos/video(19)
Awesome stay(21)
Convenient location(15)
Friendly owner(8)
Quiet & comfortable(6)
Easy to get around(6)
Near shopping area(6)
Negative reviews(6)
OVRCMNG
Twin Room Non smoking
Stayed in Febr. 2024
Solo travelers
123 review
4.0/5
Very Good
Posted on 29. Febr. 2024
they make you take off your shoes right at the entrance i don't see the point of this not likely to stay here again
Response from Property: Thank you very much for staying at Welina Hotel Shinsaibashi Wa NAGOMI.We also thank you for taking the time to post a review despite your busy schedule.We apologize for any inconvenience caused during your stay.Regarding changing into slippers at the front desk, in Japan it is not customary to wear outdoor shoes on tatami mats.We apologize for the inconvenience, but please change into slippers.All of our staff will continue to do our best to make our guests' stays comfortable.We hope you will continue to patronize Welina Hotel Shinsaibashi Wa NAGOMI.Welina Hotel Shinsaibashi Wa NAGOMIMurata
พีรศักดิ์ เลิศจารุชัยวุฒิ
Twin Room Non smoking
Stayed in Jan. 2024
Family
1 review
1.0/5
Posted on 21. Jan. 2024
Bad service, trash talk and no service mind, especially the man who taking care in the front of hotel at the day time, I won’t recommend to stay at this place.
Response from Property: Thank you very much for staying at Welina Hotel Shinsaibashi Nagomi.We also thank you for taking the time to leave a review.We are very sorry for the inconvenience caused during your stay.We will continue to make improvements, including further training for our staff.All of our staff will continue to do their best to ensure that our guests have a comfortable stay.Thank you for your valuable feedback.Welina Hotel Shinsaibashi NagomiMurata
Anonymous User
Twin Room Non smoking
Stayed in Dez. 2022
Solo travelers
38 review
5.0/5
Outstanding
Posted on 8. Dez. 2022
very good location, so close to many popular restaurants and shopping area.
Response from Property: Thank you very much for staying at Welina Hotel Shinsaibashi Wa Nagomi the other day. Thank you again for your feedback.We are glad to hear that you had a pleasant stay with us. We are very pleased that you liked our facilities and the convenience of the neighborhood.We will continue to make every effort to provide you with a memorable stay, and we look forward to your continued patronage of Welina Hotel Shinsaibashi Wa Nagomi. We look forward to welcoming you again.Welina Hotel NAGOMI Quyen
Guest User
Twin Room Non smoking
Stayed in März 2023
Business travelers
1 review
4.5/5
Great
Posted on 21. März 2023
Good hotel in the Osaka very nice room hot water to shower!n!
Response from Property: Thank you very much for staying at Welina Hotel Shinsaibashi Wa Nagomi. We would also like to thank you again for your feedback.We are delighted to hear that you had a comfortable stay with us.We will continue to do our best to provide our guests with an unforgettable accommodation experience,.Looking forward to seeing you again.Welina Hotel Shinsaibashi Wa Nagomi chou
siewEsther
Twin Room Non smoking
Stayed in Aug. 2023
Travel with friends
2 review
2.0/5
Posted on 3. Sept. 2023
Very dusty room.
Response from Property: Thank you very much for staying at Welina Hotel Shinsaibashi Nagomi.We also thank you for taking the time to post a review despite your busy schedule.We sincerely apologize for any inconvenience caused during your stay.The floors are carpeted, so we take great care when cleaning them, and will continue to do so in the future.All of our staff will continue to do our best to prepare so that our customers can have a comfortable stay.Thank you for your valuable feedback.Welina Hotel Shinsaibashi NagomiMurata
Jojo Somuah
Twin Room
Stayed in Juli 2022
Solo travelers
8 review
4.0/5
Very Good
Posted on 7. Aug. 2022
Great staff
Response from Property: Thank you very much for staying at Welina Hotel Shinsaibashi Nagomi. We are very happy to receive the words of praise for the correspondence of the staff. We will continue to do our best to provide a memorable stay for our guests, so please continue to patronize Welina Hotel Shinsaibashi WA NAGOMI. We are looking forward to seeing you again. Welina Hotel Shinsaibashi Nagomi front desk Mori
영구오빠
Twin Room Non smoking
Stayed in Juli 2024
Solo travelers
4 review
3.5/5
Posted on 30. Juli 2024
The location is quiet and you can go anywhere with a short walk, so I'm satisfied. They said they would replace my towel, but I didn't get a replacement...
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Response from Property: Thank you for staying at Welina Hotel Shinsaibashi and NAGOMI this time. Also, thank you again for taking the time to submit a review. All the staff members will prepare with all their hearts so that our guests can have a comfortable stay. We ask that you continue to love Welina Hotel Shinsaibashi and NAGOMI in the future. Welina Hotel Shinsaibashi and Nagomi Murata
fm3930
Twin Room Non smoking
Stayed in Juni 2024
Solo travelers
2 review
3.2/5
Posted on 28. Juni 2024
The atmosphere and service were OK. However, the curtains were not good as they did not block out any light. In summer, it gets light at 5 o'clock. I couldn't sleep and had to check out.
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Response from Property: Thank you very much for staying at Welina Hotel Shinsaibashi Wa NAGOMI. We would also like to thank you for taking the time to post a review despite your busy schedule. We sincerely apologize for any inconvenience caused during your stay. We will take your valuable opinion into consideration and consider it for the future. All of our staff will continue to do our best to prepare so that our customers can have a comfortable stay. We hope you will continue to patronize Welina Hotel Shinsaibashi Wa NAGOMI. Welina Hotel Shinsaibashi Wa NAGOMI Murata
mont latte
Twin Room Non smoking
Stayed in Apr. 2024
Solo travelers
6 review
3.5/5
Posted on 23. Apr. 2024
Take off your shoes in the lobby and change into slippers 🩴🩴 Very Japanese and nice! The location is close to Dotonbori, which is great!
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Welina Hotel Shinsaibashi Nagomi. We also thank you for taking the time to leave a review despite your busy schedule. All of our staff will continue to do our best to ensure that our guests have a comfortable stay. We hope you will continue to patronize Welina Hotel Shinsaibashi Nagomi. Welina Hotel Shinsaibashi Nagomi Murata
Guest User
Twin Room Non smoking
Stayed in Aug. 2024
Family
2 review
5.0/5
Outstanding
Posted on 12. Aug. 2024
The room is very good, but a little small, but it is suitable for family living. The slippers are a bit bad. I have to change shoes at the door. The shoes are not disposable and are worn randomly! !
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Welina Hotel Shinsaibashi. We would also like to thank you for taking the time out of your busy schedule to leave a review. We sincerely apologize for any inconvenience caused during your stay. Our hotel is based on the Japanese style concept, so we have adopted the Japanese custom of taking off shoes when entering the door. Thank you for your understanding. We will continue to work hard to satisfy as many customers as possible, and all our staff will do their best to prepare. Thank you for your valuable feedback. We look forward to seeing you again. Welina Hotel Shinsaibashi NAGOMI Murata
Guest User
Twin Room Non smoking
Stayed in Juni 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on 18. Juli 2024
The location was good, there was a convenience store next door, and the accommodation was nice and clean. The slippers were a little dirty, but other than that, it was good overall :) I want to stay again next time... !
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Amporn
Twin Room Non smoking
Stayed in Juni 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on 25. Juni 2024
Good hotel, convenient, quiet, close to community areas, good room size, good cleanliness, will stay again. Recommended.
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Response from Property: Thank you for leaving such a review! We are very pleased to hear that our hotel exceeded your expectations and that you enjoyed your stay with us. Your feedback is greatly appreciated. And we hope to have the opportunity to serve you again in the future. Welina Hotel Shinsaibashi Nakomimukesh
robin1212
Twin Room Non smoking
Stayed in Apr. 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on 23. Mai 2024
It was really a choice that exceeded my expectations. The room was much bigger than I thought, and the lady at the front desk was very nice. Although it had been a long time since I checked in, it was still a very impressive experience. Special thanks to the ********* lady at the front desk!
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Response from Property: Thank you for sharing your feedback about your recent stay at our hotel, and it's great to hear that guests had a positive experience with our friendly staff. We are pleased to have exceeded your expectations and hope to welcome you again soon. welina hotel Shinsaibashi NAGOMImukesh
Guest User
Twin Room Non smoking
Stayed in Febr. 2024
Solo travelers
20 review
1.0/5
Posted on 7. März 2024
This hotel is very bad. I was in a hurry to go to Osaka. I lost my passport at the hotel. I called 4 times to ask but they all said I didn’t have it. I waited until I applied for a new passport and told me that I found it after I returned home. That is to say, I only cleaned the room after leaving for so long.
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Guest User
Twin Room Non smoking
Stayed in Juli 2023
Family
5 review
4.2/5
Very Good
Posted on 27. Juli 2023
The room is clean, the location is on a secluded side street, very close to Dotonbori When I booked the room, I didn’t see clearly that the double room is only for one person, and I charged an extra 6,000 yen for two people, which is a bit of a trap
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