Uchikyuhojimachi 4-3-6, Chuo Ward, Osaka City, Osaka Prefecture, 540-0013, JapanView Hotel Details
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&and Hostel Shinsaibashi East Guest Reviews
4.3/5
Very Good
101 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.4
Cleanliness4.5
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All reviews(101)
Positive reviews(92)
Reviews with photos/video(21)
Awesome stay(39)
Clean and tidy(33)
Friendly owner(19)
Great location(13)
Great value for money(10)
Easy to get around(7)
Awesome kitchen(6)
Negative reviews(9)
Cabimomdp
Double Room With Private Bathroom
Stayed in May 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on May 29, 2024
Friendly staff, good location, cute and small room, enough for 1-2 people, clean.
It’s near the subway and it has a convenciendo store next door.
I would definitely come again.
Response from Property: Thank you for your wonderful review!We are so happy with your compliment to our staff and services.We hope you will stay here again!
iamnatto
Double Room With Private Bathroom
Stayed in May 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on May 13, 2024
The entire stay was well taken care of, and the last night there were a few problems, the frontes tried to help to the best of his ability. As for the room, everything is according to the picture for advertising. I was very impressed with the accommodation. If there is a chance to go back to stay again.
ตลอดการเข้าพักได้รับการดูแลอย่างดี และในคืนสุดท้ายมีปัญหาเล็กน้อยเจ้าหน้าก็พยายามช่วยเหลืออย่างเต็มความสามารถในส่วนของห้องพักทุกอย่างเป็นไปตามภาพเพื่อการโฆษณา ประทับใจในที่พักมาก หากมีโอกาสจะกลับไปพักอีก
Response from Property: Thank you for the nice review. We are glad our staff could help make your stay even better. We hope you will have the opportunity to visit us again!
Guest User
Double Room With Private Bathroom
Stayed in May 2024
Business travelers
7 review
1.0/5
Posted on May 11, 2024
The hostel never had informed me about the check in time anyways. I was literally made anxious while wandering at the reception. The customer service of the C trip was fine tho.
Response from Property: Thank you for choosing &AND HOSTEL SHINSAIBASHI EAST.We apologize for any anxiety our response has caused you. Thank you very much for your constructive feedback, we take your points into consideration to improve the situation.
SERA
Double Room With Private Bathroom
Stayed in Feb 2024
Solo travelers
2 review
4.5/5
Great
Posted on Mar 2, 2024
During my recent stay , I was pleased by the customer service. Staff were friendly and accommodating.
Cleanliness and maintenance were also highlights of my stay. The room and bathroom were impeccably clean, and the facilities were well-maintained.
In terms of accommodations, while the beds were only moderately comfortable, I found the room to be spacious and well-appointed, providing a comfortable retreat after a day of exploring the city.
The hotel's location (Matsuyamachi Station is 10 min. walk away.) was perfect, situated in the heart of Osaka and within easy reach of metro stations, making it convenient to explore the city's attractions.
Check-in was a breeze, thanks to the efficient and friendly staff. However, it's important to note that check-out is strictly at 10:00 AM, with charges applied for late departures.
Facilities at the hotel were generally satisfactory, with a 24-hour open kitchen providing everything necessary for cooking and common area.
Attention to Detail: While the room amenities were generally satisfactory, there were notable opportunities for improvement in terms of attention to detail. Specifically, the inclusion of a portable clothes rack and additional wall hangers would enhance the functionality and convenience of the room for guests. However, it is worth acknowledging the presence of an air cleaner in the room, which was appreciated.
Overall, considering the value for money, especially for those with more modest expectations, my stay at the hotel in &and Hostel Shinsaibashi East was enjoyable and satisfactory.
Response from Property: Thank you for choosing &AND HOSTEL SHINSAIBASHI EAST!We hope you had a wonderful trip to Osaka and we are looking forward to hosting you again soon!Until then we will be working on improving our facilities to provide you with an unforgettable experience here!
Kevin411
Double Room With Private Bathroom
Stayed in Aug 2024
Couples
23 review
5.0/5
Outstanding
Posted on Aug 16, 2024
The location of the hotel is good, close to train station.
Staff was friendly and accommodating. The rooms itself clean provided enough amenities.
Response from Property: Thank you for stayign with us and leaving the wonderful review.We will do our best to continue with your compliments.Please come and visit us again when you come to Osaka!Thank you.
SARKORBEK
Single Room With Private Bathroom
Stayed in Aug 2024
Friends
4 review
4.0/5
Very Good
Posted on Aug 22, 2024
It really worth it’s price, we stayed for 3 day with my firend and I recommended it
Response from Property: Thank you for staying with us and leaving the review.We are pleased to hear you recommend us to others too.Please revisit us when you come back to Osaka!
Jaz Zy
Single Room With Private Bathroom
Stayed in Apr 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on May 1, 2024
Excellent and clean facilities. There rooms and bed is spacious enough. And their dorm rooms has its own shower and toilet vs other hostels that has it toilet and shower room in a separate floor/room. This place is highly recommended.
Response from Property: Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us and found our facilities to be excellent and clean. We take pride in providing spacious rooms and comfortable beds for our guests. Additionally, we're glad you appreciated the convenience of having a private shower and toilet in our dorm rooms. Your recommendation means a lot to us, and we look forward to welcoming you back in the future! If you need any assistance with future bookings or have any further questions, please don't hesitate to let us know.
Diego Fernando
Double Room With Private Bathroom
Stayed in Jun 2024
Couples
1 review
4.7/5
Amazing
Posted on Jun 18, 2024
The room was a little small but nice and comfortable. Good place for staying some days
Response from Property: The Management and Staff would like to thank you for the wonderful comments. Our warm hospitality awaits your return sometime soon.
d
Single Room With Private Bathroom
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 22, 2024
Inreally enjoy it, the place is very nice and clean, wish i could stay longer next time
Response from Property: Thanks for staying at our hostel! We are so glad you like it here. Come back for a longer visit next time!
Guest User
Deluxe Two Double Room with Private Bathroom
Stayed in Mar 2024
Couples
7 review
4.7/5
Amazing
Posted on Mar 23, 2024
Nice hostel not far from the centre. Nice area around with couple of nice restaurants and bars. The terrace room however is detached and the only room in the 8th floor (which was ok for us)
Response from Property: Thank you for choosing &AND HOSTEL SHINSAIBASHI EAST.We hope you had a wonderful trip to Osaka and we are looking forward to hosting you again soon!Until then we will be working on improving our facilities to provide you an unforgettable experience here.
Anonymous User
Double Room With Private Bathroom
Stayed in Oct 2023
Solo travelers
5 review
4.0/5
Very Good
Posted on Nov 1, 2023
Nice choice for low budget but I walked a lot for the MTR station.
Response from Property: Thank you for staying with us. We are happy that you enjoy your stay with us. We hope to see you next time you come back to Osaka.
Fenisa Fauziyah
Double Room With Private Bathroom
Stayed in Feb 2024
Friends
1 review
4.5/5
Great
Posted on Feb 20, 2024
the place is good and comfortable, it needs about 10 minutes walk to any close station though
Response from Property: Hi,Thank you very much for the good review :)It was our pleasure to have you.Looking forward to seeing you next time.Have a wonderful day.
SeamusD
Double Room With Private Bathroom
Stayed in Mar 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Apr 7, 2024
service was very good, and welcoming. and a great room for the price.
Response from Property: Thank you for choosing &AND HOSTEL SHINSAIBASHI EAST.We are glad you liked your room and our service :) We are very much looking forward to your next visit.
Diana-Is
Double Room With Private Bathroom
Stayed in Nov 2023
Family
14 review
4.5/5
Great
Posted on Nov 27, 2023
Clean and well located, close to 3 metro stations and short walk to Dotonbori. The check in and check out times are very strict and this information is not that evident when you make the booking. If you arrive after 11 pm, the hostel can arrange late check in until midnight, but they will charge additional 1000 yen. After that you are welcome to sleep in front of the hostel as they lock the door. Same for the late check out after the 10 am which is the earliest check out I’ve ever had everywhere in the world. Every additional hour is 1000 yen for which is annoying especially when this is not clearly communicated upon check in. Overall, I found the reception staff quite useless when asking for information, so I had to figure it out by myself.
Response from Property: Thank you for staying with us. We are sorry about the late check in fee and for the hard understanding in the reception. We hope that you enjoy your time in Osaka.
Han
Double Room With Private Bathroom
Stayed in Dec 2023
Couples
3 review
4.2/5
Very Good
Posted on Feb 15, 2024
Decent location but have to share the washing machine with alot of tourists at night.
Response from Property: Hi,Thank you for leaving us a review :)Looking forward to seeing you again.Have a nice day.