VIA INN SHINSAIBASHI JR-West Group Reviews

Breakfast was very cute and staff very friendly. Room was super clean and sufficient for me. Location super convenient, 3 min walk to the busiest shopping street. Lots of eateries nearby. Would recommend.

Staff was very helpful when I requested for an early check-in (with some extra fees). Location was not bad but exit 7 will not be very useful if you have luggage with you. Mattress was comfortable. But wished there’s a second pillow as it was too low.

Excellent location, close to a railway station, in the middle of a very lively district both during day and night and very close to a shopping area, rooms are small but comfortable, there is a Konbini right outside, the staff is very nice and helpful. Strongly recommended for anyone spending some time in this part of Osaka.

Location is great, hotel has washing machines ( about $9 CAD to wash and dry ), room was small but we made it work.

I don’t know whether the hotel management will read this. I really rarely comment negatively on Japan’s hotel. This is the first time. Some staff are honestly friendly Some are really terrible On 24Jul when I checked out and go to USJ, I told them I would come back 1day later and would like to store the luggage, the two male staff at front desk showed me a bad face , no smile at all , and denied my request as he said he has no more storage space. Which I did ask if I could keep my stuff for 1night. The two male staff even threw my suitcase to a staff room. Really bad, will never go back again.

The location is great. I'd recommend staying here and will book again for my next time in Osaka!

great location only 2 mins walk from shinsaibashi station, and 5 mins walk from Glico landmark with 7 downstairs.

Good location, nice service and clean.Complete complimentary. They have 7-11 on ground floor very convenience.

The experience was great. Everything was exactly as I wanted it to be.

Good location and easy access to the metro. Most attractions are 2 or 3 stops away. Staff are friendly and willing to help.

located really near to the subway station, roughly about 2 to 3 minutes walk from the station, walkable distance to dontonbori & shinsaibashi shopping street where you can literally shop for almost anything there. there’s 7 eleven right downstairs of the hotel so even if you’re hungry in the middle of the night, just head downstairs and also, there’s a mcdonald’s nearby as well.

Super central. You can explore a lot by foot. 7/11 is next to the hotel and the rooms are comfortable and with enough space. Full recommendation.

Good location, just 5 minutes walk to Shinsaibashi station and shopping street. The room is clean and comfy

It’s a good choice for travellers who are not familiar with Osaka as it’s only a 3-min walk from Osaka metro Shinsaibashi station. A very neat and clean place to take a break from travelling indeed. The staffs are helpful and nice too. The best thing is there’s a 7-11 next to it, very convenient to get instant food.