Chuo-ku Nishi Shinsaibashi 1-10-24, Chuo Ward, Osaka City, Osaka Prefecture, 542-0086, JapanView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
The Bridge Hotel Shinsaibashi Guest Reviews
4.6/5
Great
963 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.6
Filter by:
Sort by:
All reviews(963)
Positive reviews(950)
Reviews with photos/video(352)
Convenient for shopping(90)
Delicious breakfast(86)
Close to metro(61)
Would stay again(54)
Small room size(47)
Friendly front desk staff(44)
Tasty restaurant(21)
Loved the massages(8)
Negative reviews(13)
Guest User
Double Room
Stayed in Feb 2025
Couples
1 review
5.0/5
Outstanding
Posted on Mar 12, 2025
The location was simply amazing. Just a 5-8 minute walk to the metro. And about 10-12 minute walk to Dotonbori. There's a 7/11 & Family mart within 5 min walk. it's so convenient.
The rooms like in all mid range hotel in Japan are generally small. You'll get used to it since you are back only to sleep. Rooms are well maintained & clean. By the way this hotel provides daily free Ramen & Alcohol drinks. List of activities also line up for guest incase you are staying in.
Response from Property: Dear Guest,Thank you for sharing your experience with us. We are delighted to hear that you enjoyed our convenient location and the easy access to the metro, Dotonbori, and nearby convenience stores. It’s great to know that you found the rooms well-maintained and clean despite their compact size.We’re also pleased that you appreciated our complimentary ramen and alcoholic drinks, as well as the activities we offer for our guests. We hope you had a wonderful stay and look forward to welcoming you again soon!Best regards,The Bridge Hotel Shinsaibashi
itszx
Double Room
Stayed in Dec 2024
Family
18 review
5.0/5
Outstanding
Posted on Jan 24, 2025
It is situated in a convenient area near Shinsaibashi Station and provides amazing amenities at different times of the day. There are massage chairs for those tired after a day of travelling, soft drinks available 24/7 and free ramen from 2030-2130. You can get a good experience while staying here, but at the expense of a smaller room. Overall, highly recommend as it provides a good experience staying in Osaka.
Response from Property: Thank you so much for your kind review and for sharing your experience with us! We’re delighted to hear that you enjoyed the convenient location near Shinsaibashi Station and our amenities, including the massage chairs, complimentary soft drinks, and our free ramen service in the evening.We understand that the room size may have felt smaller than expected, and we truly appreciate your understanding as we strive to provide a comfortable and enjoyable stay with thoughtful services. Your recommendation means a lot to us, and we hope to welcome you back on your next visit to Osaka!Thank you again for staying with us! Reception Oka
Jimmy Chew
Triple Room
Stayed in Dec 2024
Family
7 review
5.0/5
Outstanding
Posted on Jan 15, 2025
Great hotel to stay in the area of Shinsaibashi while in Osaka. Shinsaibashi is the city's main shopping area. Hotel is walking distance to Shinsaibashi-suji a covered shopping street and the infamous Glico Man sign in Dotonburi. Hotel is also conveniently located close to Shinsaibashi subway providing ease access to major attractions. There are plenty of eateries, cafes and Starbucks nearby. You are spoilt for choices. During our stay the hotel was serving free ramen and drinks from 8:30pm - 9:30pm. Small bawl of warm ramen with beer and coffee is a great way to end the night. There is also a Lawson next door should you need to get some food or additional amenities. On the 12th floor there is a coin operated laundry room. Room is clean, comfortable and comes with a safe box. All in all a great hotel to stay.
Response from Property: Dear Guest,Thank you for your wonderful review and for choosing to stay with us. We are thrilled to hear that our location near Shinsaibashi and Dotonburi made your visit to Osaka convenient and enjoyable. It’s great to know that you took advantage of our free ramen and drinks service in the evening – we’re glad it helped end your night on a pleasant note!We also appreciate your mention of the nearby amenities, such as eateries, cafes, and the Lawson convenience store, as well as the convenience of our coin-operated laundry. We’re pleased that our clean, comfortable rooms met your expectations, and we truly value your feedback.We hope to welcome you back to our hotel for another memorable stay.front desk kyoku
SHING Chi Stephen
Quad Room
Stayed in Nov 2024
Family
1 review
4.7/5
Amazing
Posted on Jan 6, 2025
Family of 4 (12 and 9yr)
Good location, 3mins walk to the Shinsaibashi, 1 min to America Mura, all the main city centre attractions are walkable.
Quad room, spacious enough for Japan
breakfast is good, bonus 20:30 - 21:30 free ramen and drinks
quite a few things available for rental, baby push chair, bicycles, hair dryer...etc
rooms are not very sound proofed
Response from Property: Dear Guest,Thank you for sharing your experience with us! We are delighted to hear that you and your family enjoyed our convenient location and the facilities we provide.We are also pleased to know that you liked our quad room and breakfast service. The free ramen and drinks offered in the evening are part of our efforts to create a warm and welcoming experience for our guests, and it brings us great joy to receive your positive feedback.Regarding your comments on room soundproofing, we will take your suggestions into consideration and strive to provide a more comfortable stay for all our guests. We look forward to welcoming you and your family again in the future!front desk kyoku
Anonymous User
Twin Room
Stayed in Nov 2024
Family
16 review
5.0/5
Outstanding
Posted on Dec 27, 2024
Nice Hotel! Breakfast is really good, have Free alcohol and ramen in the evenings, free soft drinks and ice cream during the day which it’s very good. The cleanness was good, staffs was friendly, the room a bit small, but still acceptable. Happy with our staycation. Thank you.
Response from Property: Thank you very much for sharing your kind feedback about your stay with us! We are delighted to hear that you enjoyed the breakfast, evening offerings of free alcohol and ramen, as well as the soft drinks and ice cream available during the day. Your satisfaction with the cleanliness and the friendliness of our staff means a lot to us.While we understand that the room size may have felt a bit compact, we’re pleased to know it still provided comfort and contributed to an enjoyable staycation.Thank you for choosing our hotel, and we hope to welcome you back for another enjoyable stay in the future! front desk kyoku
Sarhan182
Double Room
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Dec 24, 2024
Honestly didn’t believe when I read the reviews about the free drinks/food & massage chair. But they really have it when I came. Haha. I think they really thought about us when building the hotel. Got weighing machine at each floor too. It’s also near Shinsaibashi station & about 10mins walk to Glico man.
Only downside for me is that they only have 2 lifts therefore need to wait a while during peak period.
Staffs are friendly & the hotel design it nice. The daily room service was good too. 10/10 would come again!
6/9
Response from Property: Thank you very much for staying with us and for your kind review! We're delighted to hear that you enjoyed the complimentary drinks, snacks, and massage chair, as well as our convenient location near Shinsaibashi Station and popular landmarks like the Glico Man sign.We appreciate your feedback regarding the lifts and understand that waiting during peak times can be inconvenient. We'll keep this in mind as we strive to improve our guests' experience.It’s wonderful to know that you found our staff friendly, enjoyed the hotel design, and were satisfied with the daily room service. We look forward to welcoming you back on your next visit. Thank you for recommending us, and we hope to see you again soon!
Karlina Wahyu
Deluxe Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 22, 2024
Excellent service. The staff is friendly and communicative. They have electric massage chair in their lobby, restaurant and every monday-tuesday they have kimono day.
The room is small but convenient..
The location is what we love the most. Easy strolling to parco, shinsaibashi shopping street, donburi hub..me, my 11 yo, and my 6 yo kid are love strolling around..
Response from Property: Thank you for your wonderful feedback! 😊We’re delighted to hear that you enjoyed our excellent service and that our friendly and communicative staff made your stay more comfortable. The electric massage chairs and special events like Kimono Day are just a few of the ways we aim to make your experience memorable, so it’s great to know you appreciated them.While our rooms are compact, we’re glad you found them convenient. It’s also fantastic to hear that our prime location made it easy for you and your family to explore Parco, Shinsaibashi, and Dotonbori. Strolling around these vibrant areas with your kids must have been such a joyful experience!We’d love to welcome you and your family back on your next trip to Osaka. Thank you once again for staying with us!Warm regards,Front deskLiu
chee kiong
Twin Room
Stayed in Nov 2024
Family
11 review
5.0/5
Outstanding
Posted on Dec 20, 2024
Very near dotonbori. Near the red metro line. Very good for shopping and food options .near parco and near to taka
Response from Property: Dear chee kiong,Thank you for your kind review. We're delighted to hear that you enjoyed our convenient location near Dotonbori, the red metro line, and popular shopping and dining destinations such as Parco and Takashimaya. We hope to welcome you back on your next visit!Best regards,Front desk kaku
thatfoodieagent
Double Room
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Dec 6, 2024
Enjoyed staying here again. One of my favorite hotels in Osaka. So great to shinsaibaishi shopping street and two subway stations. One of the things i love about this hotel are the freebies. Every evening free ramen and alcoholic drinks. 24 hour free coffee and some juices soft drinks. You can request for a 4g mobile dongle for free and carry it with you so your family can hotspot to it (limited units). Great hotel. I usually move around to different hotels for fun on each visit but the bridge is definitely one of them on my "must stay" list.
6/7
Response from Property: Dear guestThank you so much for your kind words and for choosing to stay with us again! We’re honored to be one of your favorite hotels in Osaka and are delighted that you enjoy our convenient location near Shinsaibashi shopping street and the subway stations.We’re thrilled to hear that you love the complimentary amenities, including the evening ramen and drinks, 24-hour coffee and soft drinks, and the 4G mobile dongle service. It’s wonderful to know that these little touches have made your stays more enjoyable.Your loyalty and kind feedback mean a lot to us. We can’t wait to welcome you back on your next visit to Osaka!Kind regards,front desk Kuo
Anonymous User
Twin Room
Stayed in Oct 2024
Family
35 review
4.0/5
Very Good
Posted on Dec 4, 2024
I recently stayed at The Bridge Hotel Shinsaibashi and had a pleasant experience. The hotel's location is excellent, with easy access to Shinsaibashi Station and the surrounding shopping and dining areas.
The rooms were clean and comfortable, with modern amenities and a cozy atmosphere. The staff were friendly and helpful, and the breakfast buffet offered a decent selection of options.
However, there were a few minor issues that prevented me from giving a 5-star review. The rooms were a bit small, and the noise from the surrounding streets could be heard at times.
Overall, I would recommend The Bridge Hotel Shinsaibashi to anyone looking for a convenient and comfortable stay in Osaka.
Response from Property: Thank you for choosing The Bridge Hotel Shinsaibashi and for taking the time to share your detailed feedback. We’re delighted to hear that you enjoyed our excellent location, clean and comfortable rooms, and the warm hospitality of our staff. It’s also wonderful to know that our breakfast buffet met your expectations. We truly appreciate your constructive comments regarding the room size and occasional street noise. Your insights are invaluable as we strive to enhance the experience for all our guests. We’re grateful for your recommendation and hope to welcome you back on your next visit to Osaka. Should you have any special requests for a future stay, please feel free to let us know. Warm regards, The Bridge Hotel Shinsaibashi Front desk kyoku
Wong
Quad Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 14, 2024
Good location with 7 eleven, family mart and Lawson nearby, and walkable distance to Dotonbori. The room and toilet is very clean though small. The staff were friendly and helpful in addressing our needs. They were also very encouraging during the evening cultural activity (shooting) which my kids participated. There’s different activities each evening and we only managed to catch two of them. The ice cream and ramen provided in the evening were fantastic.
Response from Property: Thank you very much for your kind review and for choosing our hotel!We’re delighted to hear that you enjoyed our convenient location and found the room and bathroom clean and comfortable. It’s wonderful to know that our staff could assist you and make your stay more enjoyable. We’re especially happy that you and your children had a great time participating in our evening cultural activities.We’re glad you liked the complimentary ice cream and ramen as well! We look forward to welcoming you back in the future, hopefully giving you the chance to experience even more of our activities. Thank you again for your feedback! Reception Oka
Lina
Twin Room
Stayed in Jan 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 10, 2025
Nice place to stay! Near from Parco. Good breakfast!
Response from Property: Dear Guest, Thank you for your kind words! We're delighted to hear that you enjoyed your stay, our convenient location near Parco, and our breakfast. We look forward to welcoming you again in the future! Best regards, Hotel Team
Guest User
Twin Room
Stayed in Nov 2024
Family
2 review
4.2/5
Very Good
Posted on Dec 15, 2024
Warm, beautiful, convenient. I enjoy the noodles in the night time.
Response from Property: Thank you for your kind review! We’re delighted to hear that you found your stay warm and beautiful. It’s also wonderful to know that you enjoyed the convenience of our facilities and the noodles we provide at night. Your feedback encourages us to continue providing excellent service. We hope to welcome you back soon!Reception Oka
Anonymous User
Double Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 7, 2024
Love the location. We will definitely come back again. Staff are helpful here, and there are daily activities for guests.
Response from Property: Dear guestThank you for sharing your positive experience with us!We’re thrilled to hear that you loved our location and found our staff helpful. It’s wonderful to know you enjoyed the daily activities provided for our guests. We look forward to welcoming you back for another memorable stay.Best regards,front desk Kuo
Anonymous User
Double Room
Stayed in Sep 2024
Solo travelers
52 review
5.0/5
Outstanding
Posted on Oct 10, 2024
Free drink from 3pm-9.30pm (Alcoholic) and all day (Non-Alcoholic). Ramen party from 8.30pm-9.30pm! Room is great too!
Response from Property: Dear guestThank you for the positive review. We are glad you enjoyed your stay as well as the free ramen and drinks!Best regardsFront desk J