3-11-25, Ebisunishi, Naniwa-KU, Naniwa Ward, Osaka City, Osaka Prefecture, 556-0003, JapanView Hotel Details
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ESLEAD HOTEL Namba South I Guest Reviews
4.3/5
Very Good
43 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.2
Cleanliness4.5
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All reviews(43)
Positive reviews(41)
Reviews with photos/video(20)
Awesome rooms(17)
Clean and tidy(14)
Awesome amenities(12)
Awesome stay(11)
Great location(7)
Large rooms(6)
Convenient location(6)
Negative reviews(2)
Guest User
Double Bed X1_Single Bed X2
Stayed in Nov 2024
Family
4 review
4.0/5
Very Good
Posted on Dec 10, 2024
Namba Eslead is a nice place to stay if you do not require any housekeeping. Washing machine is provided, there is also a vacuum cleaner that you can use to vacuum on your own. Stayed for 5 nights, and was ok to do some basic cleaning when necessary. Found the check in and check out efficient and hassle free.
Tiffany
Single Bed X3_sofa Bed X1
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 28, 2024
Self checkin is good and efficient. The room is spacious. Location is good,
Sharon Wong76
Double Bed X1_Single Bed X2
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 19, 2024
Room is very clean and new. Easy and fast self check-in. All the amenities is complete and one thing different compare to other Japan hotel is very spacious as we got four luggage and it's can easily open & close without any space constraints. Will highly recommend this hotel to my friends if they plan to go Osaka.
mykhele 0827
Single bed x3
Stayed in Sep 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Sep 6, 2024
One of the best hotel in Osaka. The location, the view and amenities are all perfect. Plus the easy check in and check out process. Will surely get back here!
Guest User
Double Bed X1_Single Bed X2
Stayed in Aug 2024
Family
2 review
2.5/5
Posted on Aug 14, 2024
The hotel check-in experience was extremely disappointing. Firstly, I did not receive the email confirmation for my hotel reservation. When I arrived at the hotel, there was no staff at the front desk to assist me, and my calls went unanswered. Without the registration number, I was unable to get help. After contacting the trip.com staff, they were able to email me the registration information.
Once I had the necessary details, the hotel provided me with a room number and door key. However, the door key did not work. I contacted the trip.com staff again, but they were unable to reach the hotel staff. We spent a total of 3 hours in the area without access to air conditioning. The hotel eventually explained that this was a system error, and the key code could not be used to enter the room.
The inability to reach the hotel staff and the malfunctioning door key created an extremely frustrating and unpleasant check-in experience. The hotel's local contact number also went straight to voicemail. If you are considering this hotel, I would advise allowing extra time to handle potential issues, as the lack of responsive staff and technical problems can significantly disrupt your travel plans.
Also, there’s no room cleansing service, you need to email to the hotel for item replenishment. Be
Response from Property: We send you the check-in instructions through the reservation site. Most of our customers check the email, so you will not have any problems checking in like you did. Even if you don't know the check-in code like you did, you can calmly scan the QR code at the front desk and contact the staff immediately. Our staff are at a nearby hotel, so they can help you right away.Most customers can check in without any problems with the current check-in method and management system. First of all, we ask that you check the email from the reservation site, and if you cannot check the email, the front desk has email and phone addresses for our hotel, so if you do this as usual, there will be no problems.Thank you for your understanding.
man
Single bed x3
Stayed in Jun 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Jun 16, 2024
Nice for having 3 beds room types, room space are enough for placing the luggages. Most of the home-use facilities are included. Great experience for accommodation.
Pun
Single Bed X3_sofa Bed X1
Stayed in Sep 2024
Family
4 review
4.5/5
Great
Posted on Sep 21, 2024
Easy to access, clean and operator replied requests in a timely manner. Well done .
Make sure you input all guests passport’s details ahead for smooth check in .
Anonymous User
Single Bed X3_Sofa Bed X1_Type_N
Stayed in Jun 2024
Family
4 review
4.0/5
Very Good
Posted on Jun 27, 2024
very good
Guest User
Double Bed X1_Single Bed X2
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 23, 2024
1. You can dry clothes in the bathroom and turn on the drying mode to reduce the weight and space of clothes in your luggage, which is great.
2. Laundry detergent is easy to use and smells good.
3. There are various stations near the accommodation, making it convenient to go anywhere.
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Jessica-Hsieh
Single Bed X3_sofa Bed X1
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 10, 2024
The room is spacious, with a dining table, kitchenette, and washing machine, which are all plus points. The bathroom and toilet are separated, so taking a bath will not occupy the toilet. The accommodation is very close to Tsutenkaku. It is convenient for eating and shopping. You can reach the station in 5 minutes' walk!
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Monocoque
Double Bed X1_Single Bed X2
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 13, 2024
Although it is not in a busy area, the location is good. The living functions nearby are also great. It is also convenient to take transportation. Tsutenkaku Tower and the zoo are nearby. The facilities in the room are also complete. I like to cook my own food. Man, I highly recommend it~ I will choose it again next time! !
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enjoy trip to see
Single Bed X3_sofa Bed X1
Stayed in Aug 2024
Family
4 review
1.0/5
Posted on Aug 11, 2024
You can't even enter the door! I don't know what kind of hotel it is! No one can help with long-distance calls!
Original TextTranslated by Google
Response from Property: The hotel in the photo is not our hotel. You've come to the wrong hotel. Once you arrive at the correct hotel location, the door opens and you can check in without any problems. If you don't know the exact location, please send an email or call the hotel and a staff member will guide you immediately. If you have any questions, please feel free to contact our hotel staff.
aanuza
Double Bed X1_Single Bed X2
Stayed in Jul 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Aug 1, 2024
Check-in was fast. There was a notification that the room was ready. You can check in early. Turn on the air conditioner and get ready. Go in, it's cool.
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光軍光軍
Single Bed X3_sofa Bed X1
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Jul 24, 2024
The location is convenient, close to JR Shin-Imamiya Station and Tsutenkaku. Self-service check-in and check-out are simple and convenient. The hotel rooms are spacious and equipped with stoves for cooking. It is very convenient for a family. When contacting customer service, they respond quickly. It is worth recommending.
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Guest User
Double Bed X1_Single Bed X2
Stayed in Jul 2024
Family
1 review
3.2/5
Posted on Jul 9, 2024
The room facilities and spaciousness are great value for money. All check-in and check-out are self-service on tablet devices. However, the fire alarm went off at 4 o'clock in the morning. There are no service personnel on site, so we can only run away. On the first floor, the security fire brigade arrived. It took nearly an hour. No explanation or explanation.