Joytel Hotel Namba Dotonbori Reviews
Joytel Hotel Namba Dotonbori
2 Chome-6-10 Nishishinsaibashi, Chuo, Osaka, JapanView Hotel Details
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Joytel Hotel Namba Dotonbori Guest Reviews
4.4/5
Very Good
169 review
Verified reviewsLocation4.6
Amenities4.2
Service4.4
Cleanliness4.5
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All Reviews(169)
Positive reviews(164)
Reviews with photos/video(44)
Clean and tidy(55)
Great service(39)
Great location(25)
Convenient location(23)
Small room size(19)
Quiet & comfortable(11)
Easy to get around(9)
Comfortable bed(4)
Negative reviews(5)
Guest User
Riverside Twin Room
Stayed in May 2024
Family
3 review
Outstanding
Posted on May 9, 2024
Very convenient location, easy walk to the shops and restaurants the rooms are small but very clean with all the necessary amenities. Staff was very helpful. Overall it was a very pleasant stay.
Response from Property: Thank you very much for choosing Joytel Hotel Namba Dotonbori.We are very grateful for your satisfaction.We will continue to do our best to make the hotel more comfortable for you.We look forward to serving you again.
Soo Chuan
Riverview Twin Room
Stayed in Mar 2024
Couples
5 review
Posted on Mar 26, 2024
The bed is wet with urine. Since it was late, the wet portion was covered with clothes and went to bed with the wet urine. I reported the next moring and hotel refused to admit liablility since I did not report this after checking in. Fellow travellers, please check the bed under the sheets upon checking in. Previous guests may have wet the bed and tidy this up properly. Cleaners may not make up the bed if it appears untouch. BEWARE OF THIS HOTEL..
Response from Property: Thank you for always using Joytel Hotel Namba Dotonbori.I'm sorry for causing you trouble.Thank you for your valuable feedback. All staff members will continue to make improvements to prevent this from happening again in the future. If you experience any inconvenience during your stay, please feel free to let our staff know! We sincerely appreciate your valuable feedback.Joytel Hotel Namba Dotonbori
Guest User
Riverview Twin Room
Stayed in Mar 2024
Solo travelers
1 review
Outstanding
Posted on Mar 24, 2024
Hotel looks very new, clean and fuss free. It is compact but not too small. Toilet even has a bathtub, toilet bowl seats are warmed which is amazing. Bed has good firmness, had a really good night sleep.
The location is awesome, near to Dotonbori yet quiet at night for sleep.
Highly recommend!
Response from Property: Thank you for choosing Joytel Hotel Namba Dotonbori. We are delighted to hear that you enjoyed your stay at our hotel.We are very honored to receive your kind words of praise. We are very happy to hear that you enjoyed your stay at our hotel and we will make every effort to improve our services.We sincerely look forward to welcoming you again. Thank you very much.Joytel Hotel Namba Dotonbori
Juuns
Standard Twin Room
Stayed in Jun 2024
Couples
3 review
Great
Posted on Jun 21, 2024
good service good place !!
Dotonbori is right in front of it, so it's very good to enjoy the area around Dotonbori
Response from Property: Thank you very much for your business. Thank you again for your kind words.We are very happy to hear that you were satisfied with our service. We are also delighted to hear that you enjoyed the Dotonbori area. We are honored that the location of our facility was able to help you enjoy your trip.We look forward to welcoming you again. We look forward to serving you in the future.Joytel Hotel Namba Dotonbori
Guest User
Standard Twin Room
Stayed in Mar 2024
Friends
2 review
Outstanding
Posted on Apr 6, 2024
Will definitely stay again… what a gem
Tony
Standard Twin Room
Stayed in Apr 2024
Couples
2 review
Amazing
Posted on Apr 13, 2024
Hotel location is very good and easy to find. It is very close to the busy center and train / railway station. The room is a bit small. Morning breakfast place is also small.
Response from Property: Thank you very much for choosing our hotel among many other hotels. Our hotel is well received by our guests for both sightseeing and business, as it is conveniently located and serves as a base for travelers. We are sincerely glad that you had a pleasant stay at our hotel. Our staff will continue to make every effort to ensure that our guests have a pleasant stay. We look forward to serving you again when you visit Osaka. Joytel Hotel Namba Dotonbori
Anonymous User
Standard Twin Room
Stayed in Mar 2024
Couples
2 review
Very Good
Posted on Apr 2, 2024
great location. The hotel supports self check in which quote facilitates late check ins . The facilities there are new and clean
Response from Property: Thank you very much for choosing Joytel Hotel Namba Dotonbori.We would also like to express our sincere gratitude for your valuable feedback.We are very honored to receive your compliments on our location and our services. We will take this as encouragement to further improve our services.We sincerely look forward to welcoming you again. Thank you very much.Joytel Hotel Namba Dotonbori
DArtagnan Kong
Riverside Twin Room
Stayed in Sep 2023
Couples
1 review
Amazing
Posted on Oct 3, 2023
I like that it was a modern hotel, however the rooms are really small, which is to be expected in Japan. However, the location was good as it was within walking distance of the famous ‘Running Man’ in Dotonburi, as well as the train station!
Response from Property: Thank you for staying with us this time. We are really happy to hear that’s what your review about our hotel. We hope you could choice our hotel next time as well.
Carl
Riverside Twin Room
Stayed in Mar 2024
Couples
8 review
Amazing
Posted on Mar 26, 2024
Great new hotel very well located, comfortable beds, good breakfast. The room was a little small but we expected that in Japan.
Response from Property: Thank you for choosing Joytel Hotel Namba Dotonbori. We are delighted to hear that you enjoyed your stay at our hotel.We are very honored to receive your kind words of praise. We are very happy to hear that you enjoyed your stay at our hotel and we will make every effort to improve our services.We sincerely look forward to welcoming you again. Thank you very much.Joytel Hotel Namba Dotonbori
HYUNDAI MELAKA PREMIUM
Standard Twin Room
Stayed in Mar 2024
Family
30 review
Outstanding
Posted on Mar 14, 2024
The best of this hotel is the location. It takes only 2 minutes to Donquiote. You can walk along the riverside of Shinsaibashi to enjoy the scenery. There are so many restaurants nearby that area. Finally it is so convenient to stay there.
Response from Property: Thank you for choosing Joytel Hotel Namba Dotonbori. We are delighted to hear that you enjoyed your stay at our hotel.We are very honored to receive your kind words of praise. We are very happy to hear that you enjoyed your stay at our hotel and we will make every effort to improve our services.We sincerely look forward to welcoming you again. Thank you very much.Joytel Hotel Namba Dotonbori
Guest User
Standard Twin Room
Stayed in Mar 2024
Solo travelers
8 review
Amazing
Posted on Mar 13, 2024
Staff is very friendly. They understand basic English and you’ll be able to communicate with them no problem and they are always trying to help. Location is great. Very convenient. Right down the street is the busy area with the sign of the running man. Close to Namba station, less than 10min walking. It’s close to the busy area but the street itself is not too busy, which is good so there’s not much noise from the crowd. The room as in most Japanese hotels is very small. But overall I found the bed pretty comfortable. Cleanliness can be better but it’s not terrible. Overall, it’s a good place to stay to explore Osaka!
Response from Property: Thank you for staying at the Joytel Hotel Namba Dotonbori.Thank you for your wonderful review! We're thrilled to hear that you found our staff to be friendly and helpful, and that the location of our hotel was convenient for your needs. It's great to know that you appreciated the nearby downtown area and the ease of access to Namba station. We understand that our rooms may be smaller compared to some other places, but we're glad you found the beds comfortable. We'll continue to work on improving cleanliness to ensure a more pleasant experience for our guests. We hope to have the opportunity to welcome you back for another exploration of Osaka in the future! Joytel Hotel Namba Do-tonbori
Guest User
Riverside Twin Room
Stayed in Apr 2024
Friends
1 review
Very Good
Posted on May 11, 2024
Didn't let us borrow the fridge on last day, but otherwise good.
Response from Property: Thank you very much for choosing Joytel Hotel Namba.We will consider the possibility of renting a refrigerator in the future.We look forward to serving you again.
Simple Kandy
Standard Twin Room
Stayed in Nov 2023
Couples
6 review
Outstanding
Posted on Nov 17, 2023
The location was good near to dotonbori. The room is very clean and the staff are friendly. I will stay here again next time.
Response from Property: Thank you for staying with us this time. We are really happy to hear that’s what your review about our hotel. We hope you could choice our hotel next time as well.
Guest User
Cityview Twin Room
Stayed in Sep 2023
Couples
1 review
Amazing
Posted on Oct 10, 2023
Great location, when we walk out from the hotel turn right, that’s the direction to “Glico Man”; train is just 8min walk away. 7-11 and family mart on the same street. Room is not big, we have 2 big luggage was just nice only.
First floor has the smoking room and laundry room. Will stay again if I come back to Osaka :)
Response from Property: Thank you for staying with us this time. We are really happy to hear that’s what your review about our hotel. We hope you could choice our hotel next time as well.
I like travel
Standard Twin Room
Stayed in Feb 2023
Friends
42 review
Posted on Feb 23, 2023
This is a very convenient hotel in道頓堀，u can go to 心齋橋 within 5mins walk.but the room is very small .u can only open one luggage at a time.
Response from Property: Thank you for using Joytel Hotel Namba Dotonbori. We are very pleased to receive your compliments regarding the location of our hotel. We apologize for the narrowness of the room. The guest room is compact, so you can use it spaciously by placing large items such as carry cases under the bed. Also, when unfolding the carry case, please use it on the bed so that it can be used widely. We will continue to do our best to make our guests feel comfortable. Also, when you come to Osaka, we are waiting for you at our hotel. Joytel Hotel Namba Dotonbori