Granbell Hotel Osaka Reviews

Nice location and very value for money room. Opted for a larger room and it was money well spent. Room was as spacious as the photos. Breakfast was great as well, the omelette station was amazing.

great room near the main attractions in Osaka. No real reception (you have to enter through the parking door). staff not always helpful. onsen not very clean.

Fairly conveniently located — a few minutes to two major underground stations and lots of restaurants and stores. The public bath facilities are a bonus and easy to use.

Great location with many’s cute indépendant shops around the hood . Great neighbourhood with many restaurants around . Not far away from main Namba district with walking distance We managed walking w our big luggage to hotel within 8-10 mins . Without can be lots quicker around5mins We had a twin room , bed is comfy . Only one thing is our corner room is very narrow for us to walk thru the bed n the sitting area as we both are tiny already to reach our bed if with big luggage is impossible to go thru . We expected size of the room thou is still great for us . Useful amenities for ladies is very useful can be found in the reception area , free coffee & hot tea offers is basic necessities offering . Moreover the bath is really great !! Can get busy around 7-8 pm & 11-12 pm . Would return to stay when in Osaka

Room window was facing the wall of the neighbouring building. Considering it was one of the lower floors it was pretty dark. Basically this room didn’t had a window - this should be stated in the description. Also the layout of the room is quite strange. The door is directly next to the bed. We didn’t feel comfortable.

Hotel was super nice! There was everything you needed - free coffee, tea, even toothbrushes, hair combs etc. Location is nice, metro and family mart are in less than 10 minutes. Staff is super friendly, so definitely a recommend!

There is room for improvement for concierge staff, as I arranged room cleaning on the 3rd day of stay and that didn't happen because 'I removed the do not disturb sticker too late' i.e. at 1230pm, yet re-arrangement was not offered until I asked for it, to be re-arranged the next day at noon. The cleaning staff then knocked continuously at my door at 9am the next day, saw I opened the door with a toothbrush in my mouth, and asked me when I wanted to do cleaning, without considering the fact that it's really not the best time to talk. I thought I was clear on the instructions given to the concierge staff the day before. Very surprised by the lack of communication between the concierge and frontline staff. Nonetheless, I would like to give credits to the breakfast restaurant staff, as they are all very helpful and friendly.

The hotel is really new and clean. The service is good and you can communicate with the staff smoothly in English. The hotel is near to Shinsaibashi, about 10-15 minutes walking distance.

Very like this hotel 😍 Clean, cozy, beautiful view! And like onsen!

the location is good, convenient for shopping and food. only that the room is small and has no space for opening suitcases, but I guess it's common in Japan, especially in big cities like Osaka. lastly, the hotel check-in time is 15:00, and they refused to check us in at 14:54. however, after I used the restroom, I saw other guests were checking in, and it's 15:57 LOL

Friendly staff and clean room

Good location as the hotel is located near a few train lines and Dotonbori.

Great hotel, great location!

The best