Chuo-ku Hommachibashi 2-31, Chuo Ward, Osaka City, Osaka Prefecture, 540-0029, JapanView Hotel Details
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City Plaza Osaka Guest Reviews
4.5/5
Great
227 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(227)
Positive reviews(221)
Reviews with photos/video(64)
Relaxing hot springs(55)
Convenient location(25)
Easy to get around(20)
Delicious breakfast(18)
Great value for money(16)
Close to metro(9)
Would stay again(8)
Convenient parking(5)
Negative reviews(6)
Lester T Wong
Standard Double Room Non smoking
Stayed in Jul 2024
Family
5 review
4.0/5
Very Good
Posted on Jul 31, 2024
Room was ok, at least not the smallest one you can find in Japan. We can easily up a 28’ luggage with a little space to walk by. The hotel is around 8-10mins walk from the train station, can be quite hot during the summer. Good for people who drive, cos provide a private parking with 172 spaces, and only costs 1000 YEN for one day.
Tan Keng Khoon
Deluxe Single Room Smoking
Stayed in Aug 2024
Solo travelers
94 review
4.0/5
Very Good
Posted on Aug 19, 2024
Location a bit far from central but have nice public hot springs bath.
Maria Sheena
Superior Twin Room Non Smoking
Stayed in Oct 2023
Family
4 review
5.0/5
Outstanding
Posted on Oct 30, 2023
The place is so warmth and super clean. It is also near the train station. The ambiance of the hotel is very relaxing. Plus there's a free hot spring bath as one of their amenities and the water is so calming after a tiring day of walk. The breakfast was also good. Though the selections were limited but it was complete. From coffee, tea, juices and soda UpTo the main courses. I will be back here for sure. Thank you trip.com.
Guest User
Compact Twin Room Non Smoking
Stayed in Oct 2023
Family
26 review
4.0/5
Very Good
Posted on Oct 13, 2023
Overall a pleasant stay. The staff at the spa on level 14 were excellent and very hospitable. Viet, the male receptionist at the front counter on level 1 was very helpful, patient and polite.
Guest User
Standard Single Room Non smoking
Stayed in Aug 2023
Solo travelers
3 review
4.0/5
Very Good
Posted on Aug 24, 2023
Reasonable pricing for the location (a bit of a walk) and peaceful environment of the hotel. It would have been great if the gym is not chargeable, which is about JPY 2800 for a one time use.
Onsen was great and conveniently located on the top floor with massage chairs. Highly recommended.
LiDaniel
Standard Double Room Non smoking
Stayed in Jan 2024
Couples
12 review
4.5/5
Great
Posted on Feb 7, 2024
Beds are comfortable. There's a family mart downstairs. Onsen is quite good with lots of amenities.
Guest User
Standard Single Room Non smoking
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Jan 5, 2024
Outstanding service, room is very clean, amenities( lounge wear, sleepers, single packed Q tips, cotton pad and much more) everything I need was there. Sauna is very spacious, indoor and outdoor. Calm and relaxed environment. Definitely I want to recommend and I want to come back. Next time, I am not bring any cosmetic supplies because they prepare for me.
Anonymous User
Compact Twin Room Non Smoking
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Jan 4, 2024
Very convenient location. Easy to access for Namba and Umeda. Moreover, natural hot spring is a bonus!!
Rok Andrejc
Compact Twin Room Non Smoking
Stayed in Dec 2023
Couples
19 review
5.0/5
Outstanding
Posted on Jan 4, 2024
Good location. Very good included Onsen, separated by gender (not used to such separation in EU though, so a bit, stupid not to be able to go in with your wife..). Ok breakfast.
chiu che ching
Compact Twin Room Non Smoking
Stayed in Dec 2023
Couples
2 review
3.7/5
Posted on Jan 18, 2024
Enjoy the hot spring but close too early (2300) while most hotels with hot spring close at 1.00am
Ka On
Standard Single Room Non smoking
Stayed in Feb 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Feb 28, 2024
Nice hotel with good location, restaurant, and hot springs.
AlfredoZG
Deluxe Single Room Non Smoking
Stayed in Mar 2023
Solo travelers
21 review
5.0/5
Outstanding
Posted on Apr 4, 2023
This hotel is ideal for family trips, but also for solo travelers who want to enjoy quietness, convenience and a wonderful onsen!
Hang Seang
Deluxe Single Room Non Smoking
Stayed in Mar 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on Mar 27, 2023
Family mart is 5 meters away. Metro station sakaisuji homachi is about 200 m. A 2 levels supermarket near metro station. A lot of restaurants about range from yen 500-2000 yen near hotel and metro.
Hotel has a great hot spring facility. However gym and swimming pool need to pay Yen 2700 per entry.
Guest User
Standard Double Room Non smoking
Stayed in Oct 2023
Solo travelers
14 review
2.7/5
Posted on Oct 12, 2023
Short stay. I had some issues with the hotel, but they did get resolved.
Guest User
Standard Single Room Non smoking
Stayed in Oct 2023
Solo travelers
14 review
3.0/5
Posted on Oct 12, 2023
Short stay. Had some issues with hotel, but they did get resolved.