Cityroute Hotel Reviews

Response from Property: Thank you for staying at our hotel. We look forward to seeing you again.City Route Hotel

Response from Property: Thank you for your valuable feedback. We're glad to hear that you were satisfied with our hotel's location, cleanliness and convenience. We are also glad that you enjoyed curry rice from a nearby restaurant. We are deeply sorry for the inconvenience in communication with the cleaning staff. We will work hard to improve service quality and provide better services. welcome next time. Cityroute Hotel Accommodation Section

Response from Property: Thank you for staying at Cityroute Hotel. We are glad to hear that you were satisfied with the cleanliness and facilities of the room. We will continue to work hard to provide you with a comfortable stay. We look forward to seeing you again. Front Desk Department of Cityroute Hotel

Response from Property: Dear Mr./Ms. S, thank you for choosing Cityroute Hotel and taking the time to share your opinion. We apologize for the inconvenience. We apologize for any inconvenience caused by the size of the room and the bathroom. We have informed the cleaning team about the dust accumulation problem high in the room you mentioned and will work hard to improve it. We are very happy to hear your praise for the front desk staff. We will continue to work hard to improve service quality to ensure your comfortable experience. We look forward to welcoming you again in the near future. Cityroute Hotel Housekeeping Department

Response from Property: Hello Sir/Madam This is Osaka City Road Hotel. We humbly accept your comments. But we just want to confirm that the photo you sent us is from a place called Sakai City (near Izumisano) in Osaka. We kindly ask you not to post irrelevant pictures to our information column on the Internet. Thank you for your cooperation.

Response from Property: Dear customer, thank you for choosing to stay at Cityroute Hotel. Cityroute Hotel is committed to providing customers with a comfortable accommodation experience. Our team will continue to work hard to ensure the continuous improvement of service quality. Your feedback is an important driving force for our improvement and progress. We look forward to your visit again and will continue to work hard to provide you with better services. Thank you very much for your support. Best regards, Shang Qi, シティルートホテル Dormitory Section

Response from Property: Thank you very much for choosing City Route Hotel and sharing your valuable feedback. We are honored to hear that you spoke highly of the cleanliness of our rooms and the convenience of our location. At the same time, we are deeply sorry for the inconvenience caused to you due to the sound insulation problem. We attach great importance to customer feedback, which is very important for us to improve our services. We will share your opinions with relevant departments to facilitate future improvements. Additionally, we do have a high school baseball team staying at our hotel during your stay. Their visit was due to participation in a regional sporting event and as a hotel we are committed to supporting regional events. However, we recognize that insufficient consideration has been given to the impact on other customers, and we sincerely apologize for this. In the future, we will continue to work hard to improve our services and ensure that you can enjoy a more comfortable stay. We look forward to your choosing Cityroute Hotel again. City Route Hotel Dormitory Department

Response from Property: Dear guest, Thank you for choosing City Route Hotel and sharing your experience with us. We're glad to hear that you found the area around our hotel safe and appreciated our hotel's close proximity to the metro station. At the same time, we are pleased to know that the cleanliness of our rooms met your expectations and that our luggage storage service made your stay convenient. Your satisfaction is our most important priority and we are honored to be able to effectively meet your needs. We look forward to having the opportunity to welcome you again in the future and provide you with another satisfying booking experience. Sincerely, City Route Hotel Accommodation Department

Response from Property: Dear customer, Thank you for choosing to stay at Cityroute Hotel and for giving us such a high rating. We are deeply honored. We're glad to hear that you were satisfied with the cleanliness of our rooms, the facilities and accessibility. At the same time, your affirmation of the Chinese service provided by our front desk staff is a great encouragement to us. Cityroute Hotel is committed to providing customers with a comfortable accommodation experience, and our team will continue to work hard to ensure the continuous improvement of service quality. Your feedback is an important driving force for our improvement and progress. We look forward to your visit again and will continue to work hard to provide you with better services. Thank you very much for your support. Best regards, Shang Qi, シティルートホテル Dormitory Section

Response from Property: Thank you for staying at Osaka City Road Hotel and giving us good feedback. We will continue to work hard, thank you again. Osaka City Road Hotel Front Desk

Response from Property: Thank you very much for staying at our hotel this time. We apologize for any inconvenience caused by the size of the room. Also, thank you very much for your favorable review of our location and nearby stores. During Hinamatsuri, we also put up Hina dolls. We will continue to work hard to provide guests with a more comfortable accommodation environment. Thank you for your stay.

Response from Property: Thank you very much for choosing our hotel and leaving such a positive review. We are delighted to hear that you were satisfied with the hotel's environment and found our convenient location close to a supermarket an added convenience during your trip. We are always committed to providing customers with a safe, comfortable accommodation environment and the most convenient location possible to make your trip more enjoyable. Your affirmation is our greatest encouragement and support. We will continue to maintain high standards of service to ensure that every customer can enjoy a satisfactory stay. We look forward to welcoming you again in the near future and providing you with quality service again. Sincerely, [City Road Hotel] Customer Service Team

Response from Property: Thank you very much for choosing our hotel and giving such a positive review. We are glad to hear that you were satisfied with the hotel's location, cleanliness, facilities and price. We are always committed to providing customers with a cost-effective accommodation experience, ensuring that every guest can enjoy convenient, comfortable and affordable services. The convenient location of the subway station and bus station you mentioned, as well as the refrigerator and humidifier facilities in the room, are all details we have carefully considered to improve customer satisfaction. We are pleased that these efforts have been recognized by you. We will continue to work hard to continuously optimize our services and facilities, and hope to become your accommodation choice again during your future journeys. Your support is what drives us forward, and we look forward to welcoming you again. Thank you again for your praise and support. Sincerely, [City Road Hotel] Customer Service Team

Response from Property: Thank you very much for choosing our hotel and leaving such a detailed and positive review. We are very happy to hear your feedback on the small but good room experience and the comfort level when staying alone. We always strive to provide guests with a comfortable and functional accommodation environment to ensure that every guest enjoys their stay. The convenience of the hotel's location you mentioned, especially the approximately 8-minute walk from Hommachi Station and the direct access to Umeda Shopping Center and Namba via the Yotsubashi Line, is indeed a major advantage of our hotel. We are glad that this has facilitated your travel. In addition, you appreciate our front desk service attitude and the convenient facilities around the hotel, such as 7-Eleven convenience store, drugstore and rich dining options, which are exactly the convenient living experience we strive to provide for our guests. Your positive feedback is very valuable to us and is the driving force for our continuous efforts to improve the quality of service and customer experience. We look forward to the opportunity to serve you again in the future and continue to provide an accommodation experience that exceeds expectations. Thank you again for your support and recommendation. Sincerely, [City Road Hotel] Customer Service Team