Osaka

Hotels near JR Kitashinchi Station, Osaka

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Best Hotels near JR Kitashinchi Station

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Ana Crowne Plaza Osaka, an IHG Hotel
Ana Crowne Plaza Osaka, an IHG HotelAna Crowne Plaza Osaka, an IHG Hotel
Osaka Station/Umeda/Yodoyabashi/Hommachi | 0.32km from JR Kitashinchi Station
With a stay at ANA Crowne Plaza Osaka, an IHG Hotel, you'll be centrally located in Osaka, within a 5-minute drive of Dotonbori and Nipponbashi. This 4.5-star hotel is 3.4 mi (5.5 km) from Kyocera Dome Osaka and 4.9 mi (7.9 km) from Universal Studios Japan. Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can get around on the complimentary shuttle, which operates within 2.00 km. Enjoy international cuisine at Cafe in the park, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 473 air-conditioned rooms featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. Wired and wireless Internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

GGuest User 2023.04.30
Conclusion I will never stay at ANA Crowne Plaza Osaka again. The room was the smallest I have ever been at and part of the window was blocked by a wall outside the room. The check in and check out was chaos with a huge queue. The hotel is outdated too. The only positive thing regarding this hotel is the club lounge. Review I arrived with the Shinkassen at Osaka station and the hotel is in walking distance from station. The train station is huge, and I was difficult to find the right exit. The hotel is located in a business area, but there are a lot of restaurants, bars and shops in the neighborhood. Not the right area, if you are a turist. I arrived at 2 pm, where I could not get me room even I am an IHG diamond member. Came back after a couple of hours, where there was a huge queue. Check-in took between 45-60 min. It was the same situation, when I should check out. It is not possible to check out in the IHG app. Even I have the highest status in the IHG program, I got the smallest room in the hotel. It was not possible to open my suitcase in the room - i don’t want it on the bed. The window was partly blocked by wall outside the window. The room is very outdated. I had access to the club lounge, where I had a couple of drinks during the evening and breakfast in the morning. The lounges was ok but it was busy.
Excellent
95 review
4.3/5
Price from
INR 9,368
per night
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The Rise Osaka Kitashinchi
The Rise Osaka KitashinchiThe Rise Osaka Kitashinchi
Osaka Station/Umeda/Yodoyabashi/Hommachi | 0.38km from JR Kitashinchi Station
With a stay at The Rise Osaka Kitashinchi, you'll be centrally located in Osaka, within a 5-minute drive of Dotonbori and Nipponbashi. This hotel is 0.6 mi (0.9 km) from Osaka Station City and 3 mi (4.8 km) from Osaka Castle. Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Satisfy your appetite at one of the hotel's 2 restaurants. Japanese breakfasts are available daily from 6:30 AM to 9:30 AM for a fee. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 220 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as electric kettles and complimentary bottled water.

SScottMoore444 2023.11.30
This was a solid spot for a three night stay in Osaka. It's also very handy to Osaka Station, you get there in less than ten minutes by foot. The check in and out experience is all done by an automated reception which was very easy to use but any staff we did briefly interact with were pleasant and professional. The rooms were small but had everything we needed and were very comfortable. There's also a cute robot that glides around the lobby area. I'd happily stay here again when in Osaka.
Very Good
83 review
4.2/5
Price from
INR 5,013
per night
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HOTEL LiVEMAX Umeda-West
HOTEL LiVEMAX Umeda-WestHOTEL LiVEMAX Umeda-West
Osaka Station/Umeda/Yodoyabashi/Hommachi | 0.7km from JR Kitashinchi Station
With a stay at HOTEL LiVEMAX Umeda West in Osaka (Kita), you'll be within a 5-minute drive of Dotonbori and Nipponbashi. This hotel is 0.6 mi (0.9 km) from Osaka Station City and 3 mi (4.7 km) from Osaka Castle. Make use of convenient amenities, which include complimentary wireless internet access and a vending machine. Satisfy your appetite at the hotel's coffee shop/cafe. Featured amenities include complimentary wired internet access, laundry facilities, and a vending machine. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 69 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and pay movies provides entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and microwaves, and housekeeping is provided on request.

PPioneer811317 2020.01.19
There were 24 hours convenience stores and dining rooms around the hotel, and there was no problem with meals. There was a mineral water service at check-in. The room was simple and full of beds, but I felt that the price was reasonable. wifi and indoors are full. Amenities were also available with the minimum necessary. The breakfast venue is a cafe that is usually open to cafes on the 1 floor. 9 Entry until 9 pm, but 9 Time is too late, there is no customer and it is not a slow atmosphere, so I recommend early entry.
Very Good
89 review
4.1/5
Price from
INR 3,027
per night
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Osaka Guesthouse Sakura
Osaka Guesthouse SakuraOsaka Guesthouse Sakura
Osaka Station/Umeda/Yodoyabashi/Hommachi | 0.78km from JR Kitashinchi Station
In the heart of Osaka, Osaka guest house sakura – Hostel is within a 5-minute drive of Osaka Museum of History and Osaka Science Museum. This hostel is 1.7 mi (2.7 km) from Umeda Sky Building and 2.4 mi (3.8 km) from Dotonbori Glico Sign. Make use of convenient amenities, which include complimentary wireless internet access and a ballroom. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 10:00 AM for a fee. Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available on request). Make yourself at home in one of the 54 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.

Yyabek2020 2020.05.18
I choose this guest house because its the few place that offer ”futon” bed, because I really want to experience it, the staff was really friendly, there are many events, like the 'gather and talk all you can eat Takoyaki events'm the staff is super friendly. I went with my mom and brother, my mom love the atmosphere too. We defiantly will come back!
13 review
3.6/5
Price from
INR 1,316
per night
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Canopy by Hilton Osaka Umeda
Canopy by Hilton Osaka UmedaCanopy by Hilton Osaka Umeda
Umeda | 0.91km from JR Kitashinchi Station
We're contemporary lifestyle Hotel, offering thriving public spaces and curated experiences that embody Osaka’s vibrancy and transcend the conventional. Just steps away from Osaka Station, with convenient access to major railways and airports, our location is the perfect hub for exploring Kansai. Enjoy our restaurants and bar, bicycle rentals, and fitness center, all tailored to suit your lifestyle.

GGuest User 2024.09.22
Canopy by Hilton Osaka Umeda ~ A new sprinkler shop worth recommending. It takes less than ten minutes to walk from Saten to Osaka Station. There is a footbridge along the way through the mall directly to Osaka Station, which is very convenient. Canopy by Hilton Osaka Umeda ~ A new recommended hotel. The hotel rooms are very spacious and overlook the Yodo River, allowing for beautiful sunset views. It takes less than ten minutes to walk to Osaka Station from the hotel, with walking bridge that goes through a商场直达车站,非常方便。
4 review
3.7/5
Price from
INR 20,615
per night
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Prince Smart Inn Osaka Yodoyabashi
Prince Smart Inn Osaka YodoyabashiPrince Smart Inn Osaka Yodoyabashi
Osaka Station/Umeda/Yodoyabashi/Hommachi | 0.99km from JR Kitashinchi Station
With a stay at Prince Smart Inn Osaka Yodoyabashi in Osaka (Chuo), you'll be within a 5-minute drive of Dotonbori and Kyocera Dome Osaka. This hotel is 2.7 mi (4.3 km) from Osaka Castle and 5.8 mi (9.4 km) from Osaka Aquarium Kaiyukan. Make use of convenient amenities, which include complimentary wireless Internet access and a vending machine. At Prince Smart Inn Osaka Yodoyabashi, enjoy a satisfying meal at the restaurant. A complimentary Japanese breakfast is served daily from 7:00 AM to 10:00 AM. Featured amenities include express check-in, a 24-hour front desk, and luggage storage. Make yourself at home in one of the 312 guestrooms featuring refrigerators. Private bathrooms with shower/tub combinations feature hair dryers and slippers. Conveniences include blackout drapes/curtains, and housekeeping is provided on request.

SSay Yine 2023.11.16
Very small room, had problem opening our two large suitcases. Toilet is ok not too small, washers and dryers available. Very good location, just a stone’s throw away from two exits of Yodoyabashi station, in which one has elevator access. Family mart and supermarket nearby too. Located in a very safe and peaceful area, which is a blessing. Overall worth for its price.
Excellent
591 review
4.4/5
Price from
INR 4,427
per night
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HOTEL LiVEMAX PREMIUM Umeda East
HOTEL LiVEMAX PREMIUM Umeda EastHOTEL LiVEMAX PREMIUM Umeda East
Osaka Station/Umeda/Yodoyabashi/Hommachi | 1.3km from JR Kitashinchi Station
With a stay at Hotel Live Max Premium Umeda East in Osaka (Kita), you'll be within a 5-minute drive of Osaka Station City and Grand Front Osaka Mall. This hotel is 3.2 mi (5.2 km) from Dotonbori and 3.5 mi (5.6 km) from Nipponbashi. Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine. Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Stay in one of 111 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include desks and electric kettles, and housekeeping is provided daily.

YYa_zoo7601 2020.12.20
I was worried from the beginning of the opening, but I didn't have a chance and finally stayed. This time I used it for 2 night with breakfast. The room felt larger than the business hotel I often use. It was good that there was no TV at the desk. The microwave was placed at the desk, but it was small compared to the TV, and there was no waste space because it was a box, and it was convenient if it was in the room, so it was good. The room was cleaned, but there was no particular point that I felt uncomfortable. Although it is a unit bus, there is a part of the wooden panel on the wall, and the unit bus with a lot of impression is quite good impression. The refrigerator is not Perche type, so it's a little loud, but it gets cold firmly. The nightwear was not a yukata. It was good for me because it often ended only in the morning, probably because it was bad sleeping in yukata. The air conditioning was completely individual air conditioning. In addition, an air humidifier was installed in the room where I stayed. Although it is a bath on the 14th floor, the open air is 3, the bubble bath in the indoor bath is 5, the carbonated spring is 2, and there are 4 washrooms. Both the bath and the dressing room were in a beautiful condition. Breakfast, but it was a very normal breakfast with side dishes that are common in business hotels. There is a cleaning condition of the room, the size of the room, and the bath unexpectedly of the unit bath, and considering this price, the evaluation seems to be good.
Excellent
102 review
4.3/5
Price from
INR 3,553
per night
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DoubleTree by Hilton Osaka Castle
DoubleTree by Hilton Osaka CastleDoubleTree by Hilton Osaka Castle
Osaka Castle/Kyobashi/Eastern Osaka | 2.43km from JR Kitashinchi Station
We’re a 10-minute walk from Osaka Castle, Temmabashi Station, and Otemon Gate. The Symphony Hall, Osaka Waterfront Park, Forest of Memorial Trees, Glico Museum, and Umeda Station are within six kilometers. Maishima Sports Island and Universal City Station Japan are a 20-minute drive. Enjoy views of Osaka City, our fitness center, and indoor pool.

GGuest User 2024.08.21
My wife and I each had a room as we were traveling with friends. As Diamond, one of the rooms was upgraded to a huge suite, and the other to a castle view. The front desk and lounge staff were both extremely helpful. Every request was attended to promptly and with a positive attitude. Hotel is easy walking distance from a subway line. The lounge offerings are good, and the views up there are great. We loved hanging out there after our day as it was quite hot outside. Would definitely stay again as it is a good value.
Excellent
57 review
4.4/5
Price from
INR 15,913
per night
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Shinsaibashi Grand Hotel Osaka
Shinsaibashi Grand Hotel OsakaShinsaibashi Grand Hotel Osaka
Shinsaibashi/Namba/Yotsubashi | 3.06km from JR Kitashinchi Station
With a stay at Shinsaibashi Grand Hotel Osaka in Osaka (Minami), you'll be within a 5-minute drive of Nipponbashi and Tsutenkaku Tower. This hotel is 2.1 mi (3.4 km) from Kyocera Dome Osaka and 2.2 mi (3.5 km) from Spa World. Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and a television in a common area. Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee. Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and a 24-hour front desk. Make yourself at home in one of the 159 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and complimentary bottled water.

GGuest User 2024.06.19
Good location and service. Allow me early check in and that was fantastic. Breakfast was good. Very clean too. However, the towels are a bit rough and thin and pillows not so comfy. Overall, a pleasant stay for me
Excellent
2315 review
4.4/5
Price from
INR 4,535
per night
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Toyoko Inn Shin-Osaka-Eki Higashi-Guchi
Toyoko Inn Shin-Osaka-Eki Higashi-GuchiToyoko Inn Shin-Osaka-Eki Higashi-Guchi
Shin-Osaka/Esaka/Juso | 4.39km from JR Kitashinchi Station
Located in Osaka (Higashiyodogawa), Toyoko Inn Shin Osaka Station Higashi is within a 10-minute drive of Umeda Sky Building and Kuromon Ichiba Market. This hotel is 5.7 mi (9.1 km) from Nipponbashi and 5.9 mi (9.5 km) from Kyocera Dome Osaka. Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and a vending machine. A complimentary buffet breakfast is served daily from 6:30 AM to 9:00 AM. Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 128 guestrooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature slippers and toilets with an electronic bidet. Conveniences include phones, as well as desks and electric kettles.

EEST0125 2020.01.11
Stayed in Deluxe Twin. Family 4 people with one room breakfast, 7000 yen. Parking is 500 yen separately. It is far from Shin Osaka Station, but it is about 5 minutes walk from Higashi Yodo Gawa river. However, there are few convenience stores and restaurants around. It is quiet instead.
Very Good
74 review
4.0/5
Price from
INR 3,912
per night
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See all Hotels near JR Kitashinchi Station

Top Pick Hotels near JR Kitashinchi Station

Check out these top-booked hotels from the past 30 days!
4.5/5
2266 review
Hotel Granvia Osaka-Jr Hotel Group
Umeda, Osaka | 0.38KM from JR Kitashinchi Station
"Easy to get around""Near shopping area"
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4.3/5
2040 review
Hotel New Hankyu Osaka
Umeda, Osaka | 0.73KM from JR Kitashinchi Station
"Easy to get around""Close to airport"
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4.4/5
595 review
Hearton Hotel Nishiumeda
Umeda, Osaka | 0.43KM from JR Kitashinchi Station
"Convenient location""Easy to get around"
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4.5/5
966 review
Hotel Hankyu Respire Osaka
Umeda, Osaka | 0.71KM from JR Kitashinchi Station
"Convenient for shopping""Easy to get around"
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4.6/5
522 review
Hotel Intergate Osaka Umeda
Umeda, Osaka | 0.35KM from JR Kitashinchi Station
"Great rooms""Easy to get around"
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4.6/5
775 review
Hotel Monterey le Frere Osaka
Osaka Station/Umeda/Yodoyabashi/Hommachi, Osaka | 0.24KM from JR Kitashinchi Station
"Near shopping area""Easy to get around"
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4.5/5
213 review
Hotel Dans le Coeur Osaka Umeda
Umeda, Osaka | 0.54KM from JR Kitashinchi Station
"Clean and tidy""Easy to get around"
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4.6/5
1205 review
Hotel Vischio Osaka
Umeda, Osaka | 0.87KM from JR Kitashinchi Station
"Convenient for shopping""Easy to get around"
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4.2/5
369 review
Welina Hotel Premier Nakanoshima East
Osaka Station/Umeda/Yodoyabashi/Hommachi, Osaka | 0.81KM from JR Kitashinchi Station
"Convenient location""Easy to get around"
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4.2/5
387 review
Osaka Tokyu Rei Hotel
Umeda, Osaka | 0.77KM from JR Kitashinchi Station
"Clean and tidy""Great service"
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Latest Reviews for Osaka hotels

Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.7/5
Outstanding
LLoistMy family has a good experience with the service and location. It's unfortunate that they're planning to remove the in-room washing machine, which could be a drawback for future stays. Hopefully, they consider replacing it with an alternative amenity.
InterContinental Hotel Osaka, an IHG Hotel
InterContinental Hotel Osaka, an IHG Hotel
Umeda, Osaka
Price per night from: INR 32448
4.5/5
Excellent
GGusThis location is truly unbeatable. The hotel not only offers exceptional access to the park but also to a variety of restaurants and convenience stores in the vicinity. Staying at this hotel provides a perfect blend of convenience and accessibility, allowing guests to easily explore the surrounding area and enjoy all it has to offer. The proximity to the park and other amenities enhances the overall experience and makes it a top choice for travelers looking for a well-situated accommodation option. The strategic location of the hotel adds immense value to the stay, ensuring that guests have everything they need right at their fingertips..
The Park Front Hotel at Universal Studios Japan
The Park Front Hotel at Universal Studios Japan
Osaka Bay, Osaka
Price per night from: INR 19407
4.5/5
Excellent
PPak HangThe hotel is located close to the Exit 5 of the Green and Brown Lines of Osaka Metro. However, prepare a strong heart because when you arrive to the exit you will have to climb 4 floors of stairs to reach the hotel every time. The other exit with lift is further away. The hotel itself I will only classify as a modernised INN rather than a stared hotel, not as per its name stated. The cleaning services are not up to the standards you would expect for normal hotels in Japan. The breakfast itself is another downside if you live here more than four nights, because you would only have four choices everyday every time you go down. The chef made good food but, having stayed here for 9 nights you will get sick and tired of the breakfast pretty soon. Rather, I would recommend just go to local Japanese supermarkets to shop for breakfast and bento for the next day.
THE LIVELY OSAKA HONMACHI
THE LIVELY OSAKA HONMACHI
Osaka Station/Umeda/Yodoyabashi/Hommachi, Osaka
Price per night from: INR 9308
4.5/5
Excellent
Hhylai12We stayed in this hotel for two nights because of its location - it's right next to the JR Bentencho station and it took only 10 mins to go to USJ, where we joined their countdown party on the New Year's eve. The room was spacious compared to those located in the city centre (e.g. Umeda, Shinsaibashi). It was a good deal to stay in such a big room with this price. It was also clean and quiet, despite its proximity to the train station. Going to the city centre is also easy - you could take local metro to Dohton Bori in 15 mins. The train getting to the Kansai airport also stopped at Bentencho, so you don't have to worry about going to the airport neither! The price comes with breakfast, but we hadn't got a chance to try it. There was also a 7-11 next to the entrance of the hotel - very convenient. There are a number of hotels close to USJ but they are always expensive. I'd recommend this to those who are looking for something economical, while you don't have to sacrifice quality / convenience.
Porta Inn Bentencho
Porta Inn Bentencho
Osaka Bay, Osaka
Price per night from: INR 5049
4.4/5
Excellent
เขี้ยวกุดThe breakfast room is clean and delicious meal New hotel the lobby is on the second floor Besides the yodobauashi subway station the lift exit is opposite the hotel and the inter junction with nipponbashi stations around 5 minute, The underground pathway of subway station have Starbucks ( open until 22.00pm) the beside hotel have McDonald’s, Eion mart open 24 hour It is comfortable to travelling in Osaka because the yodobayashi station in 1 next station to namba station and Shinsaibashi sta too . We can walk to Shinsaibashi shopping street
Via Inn Prime Shinsaibashi Yotsubashi
Via Inn Prime Shinsaibashi Yotsubashi
Osaka Station/Umeda/Yodoyabashi/Hommachi, Osaka
Price per night from: INR 6257
4.4/5
Excellent
HHalsansanI stayed at this hotel because Aikata participated in the Osaka marathon. There is a deep shop around the hotel that can eat cheap and delicious things. If you use the hotel, you can enter and exit the hotel after checking in. The hotel has a different entrance and exit from the facility user, but you have to take off your shoes. Take your shoes to geta box and store them and walk barefoot in the hotel. Is the room simple and business hotel? However, the bed comfort was the best. There was also UB, but there was a large hot spring facility, so I didn't use the bus in the room. I was booked for one night, but this city was too fun to stay for another night. I negotiated and luckily I had a vacancy, so I ended up staying overnight.
Spa World Hotel&Resort
Spa World Hotel&Resort
Shinsekai, Osaka
Price per night from: INR 5958
4.4/5
Excellent
GGuest UserThe most I like about this hotel is location. It’s located very close to Dontomburi & high-street shopping area. By the way, the design of the whole floor and even the room quite dark & dim. You will see the dusk on furniture very easily. It was more about design to be chic hotel I would say but if you travel with elderly it was too dark and not so properly. We also found a piece of tissue in the room. On the first day that we have breakfast we went down before breakfast section close 30 minutes, and they informed us already which is understandable, and we absolutely respect the time. While we mostly finish our breakfast, the most senior staff came to our table with not so nice gesture to rush us to finish. He told is “5 minutes” but he told the table of 3 ladies next to us “10 minutes” and giggling. That’s already ruin my morning mood. For me this very rude and unacceptable as I am also working in luxury & lifestyle hospitality industry as well. I select Mercure in Osaka because of the brand. This is my first time with Accor property in Japan, and it makes me very doubt in their service quality. However, other staff I met at the collider and front office very pleasant and helpful, especially Mr.Kim who help us on check in. Overall experience for me is OK, but I expected to see well-trained staff when they approach the customer. This kind of things will make the service another level. Comparing to Kyoto hotel I stay few nights their in a local brand but the service was very warm welcome and homies.
Mercure Tokyu Stay Osaka Namba
Mercure Tokyu Stay Osaka Namba
America Mura, Osaka
Price per night from: INR 15961
4.3/5
Excellent
AAA KikiLocation is great, right in the middle of dotonburi. But the street it’s on is near clubs and bars so it gets a bit loud at night. Service is great and all but we requested a late checkout and they asked for $100 just for an hour… Booked a room for three and it’s just an extra bed added to a twin room so it was crazy cramped I couldn’t even open my luggage.
Holiday Inn Osaka Namba, an IHG Hotel
Holiday Inn Osaka Namba, an IHG Hotel
Dotonbori, Osaka
Price per night from: INR 8567
4.2/5
Very Good
GGuest User[ENG]: I've never had such a ridiculous experience at a hotel in any country I've been to. On my final night, I returned to the hotel at around 9:30pm to drop off some things without any problem, but when I returned again about two hours later, I couldn't get into my room. After trying to enter the password several times, I went to the lobby but there was nobody at reception. Instead, there was a sign with three accounts (LINE, WhatsApp and Wechat) and a local phone number. My partner and I added two of these accounts and tried to call and message but nobody picked up or replied. I also knocked on the door to the offices but nobody replied there either. After attempting for quite a while, we finally paid for an account to call international numbers and dialed the Japanese number. The person who picked up said she was not on duty that night and that she would contact the person on shift. A bit later, that person came down in pyjamas and slippers. When I enquired why he hadn't responded to our messages and calls, he said that he was in the shower and ”why didn't [I] call the local number”. I explained the situation to him and he said he would help us after he helped a couple who was checking in (who had just arrived). This took an additional ten minutes in which we were just waiting in the hallway in front of our room with three bags. When he finally arrived, he gave lots of excuses as to why the password might have been changed, but offered zero solutions. He even asked me if I wanted to know the new password since I would be ”checking out the following morning anyway”. This unprofessional attitude completely ruined the entire experience on an otherwise lovely holiday and I write this review in four languages in the hope that nobody else has to fall victim to the same experience. [中文]: 我這輩子住過這麼多飯店從來沒有經歷過比住這家飯店更荒謬的事情。最後一晚9:30左右回飯店把東西卸下來出去逛逛都沒問題。 大約兩個小時後回來居然房門打不開。密碼重複試了好幾次都沒辦法開門, 只好到一樓櫃檯去詢問居卻發現沒有人, 只有一個牌子上留了三個通訊軟體的帳號以及一個日本的電話號碼。我試圖透過 LINE 跟微信傳訊息以及打電話但都沒人回應。試了好幾次只好自己存錢買網路卡打國際電話給飯店的電話號碼。接電話的那位說今天不是他輪班 他會試著幫我聯絡當班的同事。過了一陣子有一位人穿著睡衣跟拖鞋的人下樓。當我問他為何沒有回覆我們通訊軟體上的聯絡時 他說他「在洗澡」還反問我「為什麼不直接打日本的電話號碼」。 我把事情的始末解釋給他聽之後他說他會先幫後來進來的一對客人check-in再協助我們解開門鎖。這又擔誤了10分鐘 讓我們在房門外的走廊上跟著三大袋的戰利品等待。他終於來解鎖的時候給了很多藉口說不知道為何密碼會被改 但卻一個解決方案都沒有提。打開門後還甚至還問我有沒有需要把新的密碼記下來,「反正隔天早上就要退房了」。如此不專業的服務態度真的讓我大吃一驚,也讓我美好的旅途劃下了一個非常傻眼的句點。我用四國語言寫下我的經驗 希望以後再也沒有人跟我一樣半夜被鎖在自己房門外 還要被反問一堆令人費解的問題。 [日本語]: 今生でこんな呆れる経験が本当に初めてです。 21:30に荷物をちょっと下ろしてまた夜食を食べに出かけた時問題なかったのですが、約2時間後に戻ってきてドアを開けることができませんでした。 何度かもう一度試してみましたが、まだできなくて1階に降りてカウンターに人がいなかったんですよ。 代わりにモバイルメッセンジャー3つと日本現地の電話番号がありました。 メッセンジャーを通じてメッセージも送ったし、電話もしてみたけど返事がなかったです。 仕方ない、お金を払って国際電話で連絡したので、電話に出た方がその日に働かないから同僚に連絡してみると言いました。 しばらくしてパジャマとスリッパを履いた人がついに降りてきました。 どうして連絡が取れなかったのかと聞いたら、自分がシャワー中だと、なぜ現地の電話番号に連絡をしなかったのかと言われました。 状況をちょっと説明していた時、お客さんがいっらしゃってきたので、そのお客さんが先に案内して私たちを助けると言いましたね。 それでまた廊下で約10分ほど待ちました。 また上がってきた時に言い訳をたくさんして、解決方法が一つもなかったですね。 さらに新しいパスワードが必要なのか、”どうせ明日チェックアウトするんじゃないか”と言われました。 こんなとんでもない経験が本当に最悪なので、私の経験を4ヶ国語を通じて共有したいんです。 同じ経験がないことを祈りますね。 [한국어]: 이번 생에 이런 어이가 없는 경험이 진짜 처음이에요. 밤 9:30에 짐을 잠깐 내려놓고 다시 야식을 먹으러 나갔을 때 문제가 없었는데, 한 2시간 후에 돌아왔다가 문을 열 수가 없었어요. 몇번을 다시 시도해봤는데 아직도 안되서 1층에 내려갔다가 카운터에 사람이 없더라고요. 대신에 모바일 메신저 계정 3개과 일본 현지 전화번호가 있었어요. 메신저를 통해서 메세지도 보냈고, 전화도 해봤는데 답장이 없었어요. 어쩔수 가 없어서 돈을 내고 국제 전화로 연락했으니, 전화를 받으신 분이 그날에 당직이 않는다, 당직한 사람이 연락해보겠다고 하셨어요. 좀 후에 파자마랑 슬리퍼 신은 사람이 드디어 내려왔어요. 왜 연락이 안 받았냐 물어봤더니 자기가 샤워중이라고, 왜 현지 전화번호로 연락을 안 했냐 그랬어요. 상황을 좀 설명하고 있었을 때, 손님이 돌아왔으니, 그 손님이 먼저 안내 드리고 저희를 도와주겠다고 했네요. 그래서 다시 복도에 한 10분 정도 기다렸어요. 다시 올라왔을 때 핑계를 엄청 많이 치고, 해결 방법이 하나도 안 했네요. 심지어 새로운 비번이 필요하냐, ”어차피 내일 체크아웃할거아냐”라고 그랬어요. 이런 말도 안되는 경험이 진짜 최악이라 제 경험을 4개 국어를 통해 좀 공유 드리고 싶습니다. 저랑 같은 경험이 없으시길 바라네요.
JA Namba South Hotel
JA Namba South Hotel
Uehommachi/Tennoji/Southern Osaka, Osaka
Price per night from: INR 2895
4.1/5
Very Good
HHktphongThe hotel as a whole needs to be clean as well, because you live on a higher floor and have a good view. The location of the hotel is also very convenient. It is also convenient to go to Kuromon Market and Dotonbori. There is also a railway station nearby.
FL Hotel Dotonbori
FL Hotel Dotonbori
Shinsaibashi/Namba/Yotsubashi, Osaka
Price per night from: INR 5240

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