Ramada by Wyndham Gumushane

Resepsiyonda Ramazan bey ve Edanur hanıma ve isimlerini hatırlayamadığım garson arkadaşlara ilgi alaka ve konuk severliği için çok teşekkür ederim.

Welcoming and sending off at the entrance and exit, smiling staff. The breakfast is very diverse and the staff is very attentive. It is very convenient to have laundry and ironing service, there is also an iron and ironing board in the rooms, the rooms are clean and well-maintained, the bathrooms and toilets are the same, we stayed with our family and were very pleased. We thank the entire team for the service and smiling faces.

The hotel staff is very friendly, solution-oriented and I have not encountered any problems. The team is very helpful in every regard.

I felt like I was at home because the hotel staff made me feel like family with their welcoming, smiling faces and warm sincerity at the entrance. I would like to thank the managers, reception, restaurant and floor staff for their support.

We were given a dirty room. When we entered the room, we saw that it had not been cleaned yet and was not ready. When we went to the reception and stated our complaint, we were told, "We were very busy, such things happen." The old gentleman at the reception spoke in a very harsh tone.

Everything was perfect.

If you are not married, people of different genders cannot stay in the same place. Ramada Gümüşhane officials said this. Do not stay here, do not remove. We had to return to Trabzon and stay there. IN ONE WORD, DISGRACE. I am ashamed of people who think like this.

Otel temiz ve düzenli ancak işletme anlayışı berbat. Yönetici zaafiyeti var. Örneğin, kahvaltı saatlerinde bedava mal dağıtan tüccar gibi müşterileri salon önüne yığmakta ve çığırtkanlık yapmakta, müşterilere sanki bedavacı gözüyle bakılmaktadır. Müşteri rencide edilmektedir. Rahatsız oldum