Hotels near Walmart Garden Center, Palm Springs

My Aunt and I decided to go for a girls weekend and we had a phenomenal time! Gordie, the absolute best concierge in the world, made our trip so magical. I would go back, if only to see Gordie. He met us with such hospitality, kindness and warmth. I can not explain how this wonderful man has enriched my and my Aunt's life. He made reservations for us at the best and most exclusive restaurants and speakeasies. He also helped my aunt through a tough time and emotionally supported our journey. He truly cares for his customers and makes time for each and every person that comes to his booth. He introduced us to the amazing bartenders and staff, who took excellent care of us and made us feel so welcomed and comfortable. I LOVE THIS PLACE. Gordie made this a once in a lifetime trip, one that I will carry with me for the rest of my life. I wish everyone could have a Gordie in their lives!

I am taking the time to write this review because we were hesitant about our stay given the negative ones below. We had THE BEST time at the Ace. The mid-week vibes were great, super low key guests. Great pool time. What stood out was the food. We ate breakfast and lunch every day and loved everything we had. I can't recommend the Ace enough and I can't wait to come back next winter.

The environment and location of the hotel are ok, but the service is not satisfactory. Ctrip stated that the in-store breakfast plus $11, but the hotel charged $38 according to the rack rate, communicated with the front desk, and showed the Ctrip order note, but let us find Ctrip. The parking fee was obviously $18, and the credit card charge was $25. Later, I went to Ctrip's customer service to recover it. Ctrip's after-sales service is as good as always. The hotel’s random chargeback phenomenon, I still hope that the friends who stay in check the bill.

All Dad wanted was a pool to hang out in for the weekend. I did my research and it paid off! Even though some comments made the pool sound ”not that great” ...it was! The online pictures don't do it justice! It's BIG, clean, only 5' deep total so you can walk across! Plenty of chairs and umbrellas, just really pretty and fun! Music playing at just the right sound. Pool bar food good and fast delivery.

Let me start off by saying this hotel is totally underrated and super cool. Awesome room, spacious, decor was lovely and the pool/spa was great. Linda who works here was polite, kind and the best concierge person I have dealt with. Wonderful customer service. I will definitely stay here again.

Location: Rancho Mirage could be the best place to stay in the valley. It’s close to all the towns in the area and has great restaurants and shops. The HIE is really conveniently situated near shopping and with at least 5 or 6 restaurants within easy walking distance. Check-in / out and staff: Everything was great with the exception of check in. We arrived just after noon, and were told the room wasn’t ready. Asked them to please get it ready asap. Two hours later and still nothing. Another half an hour and I started to have a sense of humor failure. Really, is it not possible to clean a room in well over 2 hours? Highly irritating and unnecessary. Parking: Plenty parking round the hotel, free. Room: Really clean and well appointed. Large screen Tv, refrigerator, Keurig coffee maker, and microwave. Breakfast: The usual, with a reasonable selection of both hot and cold choices. Wi-Fi: Fluctuated quite a bit, but overall it was okay. (See test pic) TV and Air Conditioning: Both were new and functioned well. Stay again? Definitely. Whilst not cheap, unfortunately all hotels are relatively expensive in this part of the world!

I would highly recommend this hotel. It was very clean and comfortable. I was traveling as a single woman and felt safe staying there alone. I was impressed with the breakfast offering each day, as there were hot as well as cold options, and it was better than you might expect from most complimentary breakfast buffets. I met one of the maids in the hallway and asked her to empty my wastebaskets (I wasn't due to have service, unless specifically requested). Anyway, she went above and beyond in tending to several items in my room. Also, the older gentleman in the breakfast area my second morning (2/19) was greatly helpful. So, just wanted to compliment the staff at this location.

To be honest this resort wasn’t our first choice for a girls trip - but I found us a great deal and it had decent reviews. We arrived late at night and were impressed by the spacious entry way. Check-in was quick and easy - although the front desk clerk was perhaps not the most friendly. I asked if he had any tips for us - it was our first time to the area and he said, “umm Palm Springs is about 30 min away”. Yep we just flew in so that’s one thing we did know We had the choice between the main building and outer building. I didn’t know what that meant so I went with main and I’m glad we did. We were in the 6th floor, not far from an elevator which was handy for the Oasis pool area Breakfast in the morning at Rockwood was fantastic. Between the group we tried the American breakfast and Wet Burrito on the first day and it was ll fantastic. The rest of the trip we opted for the buffet. At $32 a person including beverages it was a great deal. The buffet included fruits, bagels and breads, smoked salmon and meats, breakfast potatoes, bacon, eggs, biscuits and gravy, sausage, waffles and an omelet station. On the weekend they had a crepe station. The pastry selections were fantastic and delicious. There were 3 pools in the Oasis pool area- a lap pool, larger pool and “upper deck”. The upper deck is just a smaller pool that seemed to be more of an overflow area - would have made sense to be an adults only pool but wasn’t. There were some VIP chairs but for $75 were completely unnecessary on our trip. We had no problem finding pool chairs near the pool and under umbrellas . Water stations around the pool were a nice touch The first day we had one pool server who was amazing and went above and beyond. Think his name was Connor. The next day we had a server that gave us a sign to raise when we wanted help…they sold pool floaties and I asked if we purchased one did the pool in gate them for us…most resort pools do…. She was offended I implied she might blow up the floaty and said we could do it ourselves or try to get a pool boy to do it but she brought the drinks. Ummm. Definitely didn’t expect our server to inflate a floaty - sorry I asked Pool drinks were great. Skip the nachos but the quesadilla was great and only $13 The lobby shop was inflated more than I expected but had a great selection of things you may have forgotten at home - also had pool floaties for $13 compared to $18-25 at the pool. The resort had a lot of fun things to do that we didn’t have time for - mini golf, outside lawn games and boat rides. The hotel bar looked fun and was centrally located Overall a very good stay - exceeded our expectations and I think we’ll be back! Definitely get the breakfast!