Guest User
June 29, 2024
They’re at 30% occupancy. I inquired about a room upgrade, they quoted me an additional 1k per night. Restaurants are alternating closure, so 1 reservation option per evening, or buffet. They ran out of top shelf Malibu Rum and Cuervo 1800, which is part of our package. Food is mediocre at best, communication is poor, and I can’t get anywhere when asking. We love night time entertainment, there isn’t any. No dancing, etc. only 1 bar for pool and karaoke. No activities during the day, no volleyball, competition, etc. Jacuzzis are not heated either, and will not heat when asked. Even the swim up bar was closed. They say the Italian deli is open daily- 2:00-10:00, but that wasn’t accurate either. Definitely doesn’t cater to an American clientele. Boring is the best descriptive word. The beach is rocky and unkept. We love all inclusive resorts. This is at the very bottom of our list. I didn’t shop on a budget, and it wasn’t cheap, so my disappointment is directly related to my cost, the value simply wasn’t there.