I choose this hotel based on the review from here. 2 Good things about this hotel the location in front of the sandy beach where you can walk directly from the lobby to the beach in less than 50 meters and second thing the air conditioner working well. The downside from this property and the services - not good experience on check-in. We already request high floor room, but we have the room beside the lobby. The lady receptionist said full book, no room available - personally i don't like her gesture such a arrogant person - entering the room smells bad, toilet smell even we put our mask on still we can smell it very bad - we ask to change the room the lady receptionist said no room just need spray room, we agree and i mentioned if still smell they need to change our room. We go out for dinner and after back to the room the smell still strong, we asked to change the room, the male receptionist directly relocate our room and apologized for the inconvenience - kudos to this guy and i recognized his service after entering the room and make a phone call to reception to say how i appreciate his service. - the room actually still a bit toilet smell but not very smelly we still can compromise it. - the TV not clear like using the conventional TV antenna for the hotel should be better with the TV cable or satellite. - room acoustic not good, we can hear foot step and voice from the aile very clear, i wake up early morning because the next door close like slaming it and kids crying voice - the room ans toilet not maintained well, one down light off, peeled wall paper, rusting balcony fence and the toilet have a lot stain. - not ready with room towel, so they bring us the pool towel :( lucky we bring our own towel - for the breakfast section; the coffee cup need replacement because the dent on all coffee cup at the tray. - the spoon need to make sure clean because i need to change the spoon 2 time for the clean one - pool very small not like the photo, only 8 people and already full - pool water so dirty because many guest directly jump to swimming pool after playing on the beach with out cleaning their body. - not enough staff to remind the guest to dry them self before entering building, my daughter almost fall after she slip because of the water on the elevator floor. - car park don't have a indoor facility so your car will directly under the sun and the moon, make sure you wash your car after arrive to your house because we park the car in front of the beach and it contains a salt that can damaged your car. That's my honest review hopefully the management will improve and this review usefull for the people have a plan to stay in this hotel so you can managed your expectations before entering this facility.
Excellent
63 Reviews