royo350
June 25, 2024
This has to be the worst Hotel my wife and I have ever stayed at. The pool was far too small for the number of guests. The beds on the miniscule beach, too few. All Inclusive was not ALL but only Part Inclusive ( The clue should have been in the word All ). From the fact that the safe in Room had to be paid for, to the fact that certain local spirits were also, not included, if hey happened to be in a cocktail. I Expect to pay for Branded Drink but this was ridiculous. Everything was money for this or that. TUI reps appeared not to care if you complained, as long as they got their free meals. It took us days to find a member of staff, that actually smiled or had time to talk. Thank God for Maria & Olga and a few of their colleagues , in the pool bar, who although on the go all the time, actually took time to talk and smile to everybody. Even the Hotel Manager, appeared to care more about chasing the staff, than the happiness of the guests. Lunch was a reduced affair ( Not a lot on the menu ) as not everybody that stayed at the hotel, had All Inclusive. We, over the years, have stayed at other hotels in Cyprus and never had this sort of treatment. If you are still going, DO NOT GO ALL INCLUSIVE, It is far better to eat and drink outside the hotel, where the food is better quality, the drinks cheaper and the staff appear to want you to be there. I suggest that TUI drop this hotel, as it will not bring them any kudos, to have this one in their portfolio.