Our 2 bedroom suite has 3 stories. The entrance was on the 2nd floor, there were no elevators. On the second floor there were 2 bedrooms, 2 bathrooms, and laundry. Go up a flight of stairs there’s the living room, kitchen and dining area, and a powder room.
The house was generally clean and tidy. But when we were about to go to sleep we saw a few strands of hair under the pillows and it was quite disturbing.
We knew it was not our hair because we saw it just as we were going to bed and picked up the pillows to fluff them; no one had used the bed yet.
We then opened the blanket to check and there was one strand of hair under the covers too.
Management apologized for it and was sincere but that did not help with our experience.
It was the hair under the pillows that made us feel that bedsheets were likely not changed.
A few other things: Headrail of blind was loose and fell down when we opened the blind.
In the kitchen cooking oil/condiments seemed to be provided, but was empty.
Overall I would probably have rated this stay 4.5 stars if it wasn’t for the hair on the bedsheets. That made us all feel very uneasy
The location is beautiful and peaceful. Unfortunately far from the main town which is not practical for those like me who don't own a car. There is taxi service for about $30 to get to town, which is actually less than other vacation spots in BC, and the area itself of the hotel is a good getaway from anything loud. I enjoyed my time here. Nice pool, hot tub and sauna. Breakfast is included which is practical but the resto is closed in evenings due to Covid. You can order food if needed.
The waiter was very good, one light in my room was broken, and we were dealt with it quickly. The furniture is a bit old but clean, the king bed room, the bed is really big and comfortable, the location is close to the city center.
The first impression isn't very good. The building looks very run-down. It seems like renovations have begun.
The entrance area/reception aren't very inviting.
The room and bathroom have been renovated and are fine.
The room has a refrigerator that's very loud. We had to turn it off.
It's also strange that the old, broken smoke detector is still hanging from the ceiling without a cover.
If you like it dark at night, you'll need a blindfold.
We didn't have the included breakfast because we didn't like the room. We also hadn't read any positive reviews about the breakfast.
The hotel is fine for one night.
The location is great, as it's very close to restaurants.
The breakfast is full and there is no meat. We didn't ask for an extra bed, and we didn't know much about the extra bed. There is a suite with a kitchen, two rooms have two beds, and a living room with a three-person sofa that has been dirty for a long time. There is free parking, it is more suitable for children, the hotel location is good, it is more convenient to travel.
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Price per night from:€74
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