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9.8/10
Outstanding
FfaisalmuhammadMaybe it would be better to provide an elevator for guests, especially for the elderly, especially if the rooms available are on the 2nd floor, it's a pity for the parents if they have to take the stairs, even though the stairs are sloping, it's still tiring for the elderly, especially
RRimmarkitStayed for 2 days at El Royal. The location is very strategic, close to Jatim Park 2, in front of souvenir shops and a mosque. Complete facilities include a large grass field for playing soccer, a playground (indoor and outdoor), a mini trampoline, a swimming pool, a fish pond, and kids' activities. The food is varied and quite tasty. The rooms are comfortable, spacious, and clean. The only downside is that the heater is difficult to adjust and can sometimes be too hot. Overall, it's very comfortable, and I would recommend to stay here again
RRoedi NzoyStrategic location, clean rooms,
For food, there is not a buffet every day, so it depends on the people staying, if there are not many people, the food will be delivered to the room, it doesn't match the price of the room which is around 500 thousand more/night, and if it is a buffet or delivered, it is informed in the morning or evening to call the room, so it is very disturbing to rest, especially since the telephone is on the TV table, not close to the bed, as a result, if there is a call, you have to stand in front of the TV, so you go back and forth and it is very ineffective.
FFanosCould be better if the bed is a bit firmer. too soft for my back and I woke up unfresh. Thankfully it was just for a night and I moved to another hotel. Other than that it was great. I did not taste the breakfast though.
AalvnbThis is a nice hotel for healing. Very tranquil and beautiful location. I came here to experience the onsen and it was not dissapointing. The onsen started at 8pm, and while I was enjoying it I could see the night light. The cottage itself was very clean, there are no bugs, and complete amenities.
HHacimiHotel place is strategic near alun-alun and cross the factory outlet and mall lippo.
Near hotel, you can easy find the pedagang kaki lima, restaurant and kiosk for finding meals like pecel, soto and gorengan for breakfast and nasj goreng, ayam telur, mie ayam etc for dinner
For present snack gift, you will get to toko oleh-oleh paradise and ken dedes, and also near kripik apple and nangka home factory with brand LEO at place gang kripik
MMasterpiece PillowThe hotel ambiance and room were alright. The location is close to many restaurants. Overall, it was okay.
To the receptionist: please learn to answer guests more politely and remember to smile so that your service doesn't create discomfort. This is just a suggestion, accept it or not, it's fine (but don't let one unfriendly person deter other guests from returning. Remember, a hotel doesn't just sell facilities, but also service, including hospitality).
Thanks 🙏🏻
WworldwidewhatLocation seems ok the front of the hotel and public areas are almost spotless rooms on 2nd floor dua lantai have small balcony with 2 seats and a table 😀 great the room we booked had ac hot and cold water small tv connected to satellite the ac was not that good and actually heated the room regardless what setting i put it 16c cool the shower head was blocked so didn't work i reported both the problems to front desk the actually fixed it so that was good the staff can speak English. As for going bed me and my mrs notice ants emerging from near bathroom area and under the bed this episode was odd lasted 2 hours then restarted again about 7am we had no food in the room seems to happen after use of the bathroom shower as we was here for 1 night it was pointless complaining my advice always bring a can of bygon with you to low cost hotels warning they don't have elevator in the hotel so not a good idea for older people or disabled they have a nice pool area .in your room no fridge as for the tv set up you have start it up yourself saving grace is that they have wifi 😀 .the breakfast was ok glasses was very small like mouth wash cup smsll 4 of those glasses make a small decent glass of juice
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