Explore honest ratings and real traveler reviews to help you find the perfect stay.
9.3/10
Great
GGuest UserBeautiful location close to the beach. First room we were shown was extremely dark so we asked to change to a different one that didn't require to have the lights on during the day. Restaurant was decent, bed was comfortable. The one time we wanted to spend some time by the pool there weren't any chairs left, so would advise to go early to secure a spot.
KkimsoulThe view of the hotel facing the sea is very beautiful, and the view of the Makai golf venue next door is also beautiful. The hotel windowsill can look at the sea, and many people surf every morning and evening. Valet parking and resort fees need to be paid to the hotel separately, but are good value for money. The device is indeed out of date, it is still the charger for iphone4, but you can go to the supermarket in Princeville Center to rent a DVD. Soak in the hotel and don't want to go anywhere.
TTrueWonderful Resort!
My Room was the best one on the property :)
Alyssa was so incredibly helpful!
She went above & beyond All her responsibility's & Deserves to be Celebrated, Her Kindness & Sincere Heart is Unmatched!
Thank you for a Wonderful Experience!
GGuest UserThis hotel is great, it is the kind of hotel in the villa, the room has everything, washing machine dryer, washing powder dryer, kitchen, dishwasher, it is very convenient, the environment is also very good, the pool hot spring is also good, the restaurant service is very good, the food is selective, After all, white rice is like that~ In short, it exceeded my expectations and liked the hotel very much.
OoncemeVery good suite, facing the sea, with spring flowers blooming. The kitchen is fully equipped with all the utensils. You can drive 10 minutes to Foodland to buy it and cook it yourself, just like at home.
NNatywomanIt's not what it seems. It is a hotel that has very good things and others not so much.
When we arrived we were given a room with a double bed and a sofa bed. We had booked a twin room and were told this was Trip's problem. That they only guarantee the views. All the furniture is wooden and very old. The old sofa, with a thin mattress and perforated sheets...
Finally the next day we were changed to a room with two beds (and sea view) which was much better. However, the furniture was also old.
It is advertised here that the cleaning of the room is daily but it is not true. They clean only one day for stays of at least 5 nights. If you are staying less than a few days and you want the room to be made for you, 50 USD. If you want clean towels, 10USD.
The hotel does not have elevators, so you have to carry your bags up the stairs to the room (on the floor you are on).
Just arriving they charge you 147.45USD in taxes (amenity fee, ta tax, ge tax, county ta tax...).
Good: Prime location, in front of (private) beach, with restaurants, supermarkets and shops next door. The main road is right there. Swimming pool with hammocks and a bar (opens at 3pm).
There is a refrigerator, coffee maker and microwave in the room.
GGuest UserLocation is great and the property is extremely clean and quiet. Our room was very outdated ( early 80's for furniture, carpet, bathroom) but clean and everything worked. It was spacious but bare minimum in kitchen for supplies, the coffee pot is super tiny. My only complaint is you can't extend your stay for late check out or additional day, that really impacts people on hikes and etc. We had to pack our stuff out (530am) and couldn't do late check out to come back to pack and shower. The young desk clerks stated policy for late check out was call morning of after 9am. That's ridiculous because most tourist are traveling across island exploring early. We asked at 815pm night before and staff couldn't give us late check out for next day, that's a deal breaker for us coming back to this property and was absolutely not willing to check or call management, for this reason I would avoid property if you have early tours or adventures. No one wants to pack out 5am without opportunity for late check out.
AAndSpacious, airy room located on the 1st level with easy access to the pool and beach. Location is good with eateries and supermarket within walking distance. There's a good size gym which is useful for us to shed some pounds after tons of food tasting. The pool is crowded and vibrant with pits of camp fires around the seating areas in the evening. Its a pleasant stay generally.
GGuest UserBeautiful hotel, beautiful room, beautiful swimming pool, the people working at the bar are very pleasant however disappointment at the reception level (not all of us agree) but when you pay that much you expect more consideration and kindness, it's a shame,
For the explanation, my French blue card does not pass with their ***** reading system (message stating insufficient balance) except that the day before another person allowed me to insert it and make my code and as if by magic It works in fact I made purchases in town right after with this famous card.
Bad luck, I had a bad trip, I was planning to come back at the end of my trip but it clearly put me off.
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