The hotel is in a good location, about 10-15 minutes walk to MOA and Manila Bay. The waiters on the first floor of the hotel are very friendly and enthusiastic.
The hotel is an independent building, and the room configuration standard is similar to the business chain of Holiday Inn. The breakfast restaurant and swimming pool facilities are good.
However, there are some problems with the hotel's hardware maintenance and problem handling process: the sensor lights in the room cabinets and the hidden lights in the curtain boxes have flickering problems.
We only stayed for one night but found maintenance twice:
The first night we checked in, we found that the hot water temperature in the bathroom was not hot, and we called the engineer to check it. He told us to wait for 30 minutes and he had to go to the equipment room on the G floor to check (probably meaning that the hot water in the water tank had run out and had to be re-boiled?).
The second time was the next morning when the room card could not be swiped to open the elevator control and the door. After the front desk handled it, the elevator control could be swiped, but the door still could not be opened. The engineer was called to check and told us that the battery of the room electronic door lock was dead and needed to be replaced.
If I come to Manila Bay again, I will not choose this hotel again. The hotel's location, size and hardware configuration could have been improved.
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