Golden Phoenix Hotel-Manila Reviews
Golden Phoenix Hotel-Manila
Oceanaire Bldg., CBP D. Macapagal, Sunrise Dr, Pasay, Metro Manila, 1300, PhilippinesView Hotel Details
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1 night
Golden Phoenix Hotel-Manila Guest Reviews
4.1/5
Very Good
689 review
Verified reviewsLocation4.4
Amenities3.9
Service4.1
Cleanliness4.0
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All reviews(689)
Positive reviews(619)
Reviews with photos/video(168)
Convenient for shopping(53)
Delicious breakfast(43)
Large rooms(36)
Easy to get around(25)
Too noisy(16)
Close to airport(16)
Stayed multiple times(8)
Negative reviews(70)
Jhoane29
Deluxe King Room
Stayed in Sep 2024
Couples
7 review
Outstanding
Posted on Sep 15, 2024
We stayed in this Beautiful hotel for multiple time
All the crew are kind, they alway smile and greet you,
Their room is big and smells good and very comfortable
their food is delicious
and only walking distance to Mall of asia banks, store, Restaurant, loundry,
Response from Property: Dear Jhoane,We are thrilled to hear that you had a wonderful time during your stay at our hotel. We truly appreciate your honest review. We can’t wait to welcome you again at the hotel. Thank you for choosing to sleep with us! Sincerely,Hotel Management
Erica Busil
Superior Room
Stayed in Aug 2024
Couples
2 review
Outstanding
Posted on Sep 1, 2024
We got free room upgrade! Thank you for handling us really well! We’re looking forward to our next booking! The room is really nice and huge for the two of us. We got this place cause we are watching a concert in MOA Arena! And it’s the nearest soool near that you can walk around 10 mins or less.
Response from Property: Dear Erica,Your feedback made our day! We’re so glad you had a memorable hotel experience. We look forward to welcoming you again at the hotel.Thank you for choosing to sleep with us.Sincerely,Hotel Management
Luciano Briones Jr
Superior Room 1 Queen bed
Stayed in Aug 2024
Solo travelers
2 review
Posted on Aug 24, 2024
Good location which is near to MOA. They forgot to set up the bath towels so I have to call the front desk and requested it. I saw roaches crawling on the wall which is no for me considering it is newly built hotel.
Raykola
Deluxe King Room
Stayed in Aug 2024
Business travelers
33 review
Posted on Aug 17, 2024
Near to MOA shopping center. Have few mini market outlets nearby. Food choices not many in walking distance. Room is small. From car park going to room is like a maze. Have to change lifts and long walk.
Response from Property: Dear Raykola, While we’re glad to know that you enjoyed other aspects of the hotel, we’re sorry to hear about your unpleasant experience. Thank you for sharing this feedback with us, and allowing us to address and rectify the situation.Thank you for choosing to sleep with us. We promise to serve you better on your next stay.Sincerely,Hotel Management
Guest User
Premier Twin Room
Stayed in Aug 2024
Solo travelers
25 review
Great
Posted on Sep 16, 2024
Love the coffee shop. Love the coffee table. And their latte was the best. Very convenient to SM. Would like to visit again someday. Highly recommended hotel.
Response from Property: Dear Valued Guest,We are thrilled to hear that you had a wonderful time during your stay at our hotel. We truly appreciate your honest review. We can’t wait to welcome you again at the hotel. Thank you for choosing to sleep with us! Sincerely,Hotel Management
crystalhavingacrisis
Superior Room 1 Queen bed
Stayed in Aug 2024
Other
7 review
Outstanding
Posted on Sep 14, 2024
i booked this hotel for a concert at MOA arena, loved that its super near MOA as well, rooms were spacious and basic amenities were provided as well. the thing i loved about this hotel is the room service!! the food is good and at a reasonable price as well! would definitely see myself booking this hotel again if i am coming back for another concert ^^!
Response from Property: Dear Crystal,We are thrilled to hear that you had a wonderful time during your stay at our hotel. We truly appreciate your honest review. We can’t wait to welcome you again at the hotel. Thank you for choosing to sleep with us! Sincerely,Hotel Management
Guest User
Superior Room 1 Queen bed
Stayed in Jul 2024
Business travelers
12 review
Posted on Jul 29, 2024
Location is good, room is clean, staffs are friendly and approachable, but breakfast quality is rather disappointing and not many choices, no air-con in the gym and treadmills are out of service, was there one night but was told to leave as the gym had to close early before 7pm, can't exercise much................
Response from Property: Dear Valued Guest,We apologize for the unpleasant experience you had at the hotel. Our concerned departments have been informed and are working to address the issues. We appreciate your feedback as it is important to us to improve our services.We promise to serve you better on your next stay.Sincerely,Hotel Management
Anonymous User
Deluxe King Room
Stayed in Sep 2024
Couples
1 review
Outstanding
Posted on Oct 2, 2024
Love it! First time at the hotel and totally coming back
Response from Property: Dear Valued Guest,We are thrilled to hear that you had a wonderful time during your stay at our hotel. We truly appreciate your honest review. We can’t wait to welcome you again at the hotel.Thank you for choosing to sleep with us!Sincerely,Hotel Management
Shiri0317
Superior Room
Stayed in Jun 2024
Couples
15 review
Amazing
Posted on Jun 9, 2024
I book at golden phoenix the 3rd time and i must say i enjoyed it so much
I also tried their breakfast ang it was awesome since i love eggs and green salads
Response from Property: Dear Shiri,We are thrilled to hear that you had a wonderful time during your stay at our hotel. We truly appreciate your honest review. We can’t wait to welcome you again at the hotel.Thank you for choosing to sleep with us!Sincerely,Hotel Management
Rhobie U.
Superior Room 2 Single bed
Stayed in Jun 2024
Family
2 review
Very Good
Posted on Sep 9, 2024
Good experience 😃 mostly their staffs are kind❤️ food is just okay 👍🏿
Accessible place.
Response from Property: Dear Rhobie,We are pleased to learn that you had a pleasant hotel experience with us. Know that your honest review is very much appreciated. We look forward to welcoming you again at the hotel.Thank you for choosing to sleep with us.Sincerely,Hotel Management
Guest User
Suite
Stayed in May 2024
Family
1 review
Outstanding
Posted on May 30, 2024
Best place to stay especially for families travelling with small kids as it is near the malls. My kids love the place. Thank you for great service.
Response from Property: Dear Valued Guest,We love seeing happy family at the hotel. Thank you for choosing to have a staycation with us.We can’t wait to have you back and provide you and your family with another unforgettable stay.Sincerely,Hotel Management
Anonymous User
Superior Room
Stayed in May 2024
Family
2 review
Amazing
Posted on Jun 20, 2024
My parents had a really good stay here. They got to relax for a few days. This is also our go-to when we have events in MOA Arena. Affordable and convenient option.
Response from Property: Dear Valued Guest,We love seeing happy family at the hotel. Thank you for choosing to have a staycation with us.We can’t wait to have you back and provide you and your family with another unforgettable stay.Sincerely,Hotel Management
Anonymous User
Deluxe King Room
Stayed in Sep 2024
Couples
2 review
Outstanding
Posted on Sep 27, 2024
I enjoyed all the services
Response from Property: Dear Valued Guest,It’s heartwarming to receive such positive comments. We made it our mission to provide each guest with high-standard services and facilities.We look forward to welcoming you again at the hotel. Thank you for choosing to sleep with us.Sincerely,Hotel Management
Wandering Lassie
Superior Room 1 Queen bed
Stayed in Jul 2024
Family
27 review
Posted on Aug 25, 2024
Spacious rooms, friendly staff, convenient location.
Response from Property: Dear Lassie,It’s rewarding to read your positive remarks. Know that guest satisfaction is our utmost priority. We look forward to welcoming you again at the hotel. Thank you for choosing to sleep with us.Sincerely,Hotel Management
donjoy
Superior Room
Stayed in May 2024
Couples
1 review
Outstanding
Posted on May 17, 2024
We got an upgrade on our room so we got the room on second floor instead. The food was amazing, everyday the buffet had different choices. The bar on the second floor as well was nice. We enjoyed our stay.
Response from Property: Dear Donjoy,We are thrilled to hear that you had a wonderful time during your stay at our hotel. We truly appreciate your honest review. We can’t wait to welcome you again at the hotel.Thank you for choosing to sleep with us!Sincerely,Hotel Management