Red Planet Ortigas

Red Planet Ortigas Reviews

Red Planet Ortigas

Lot 5, Block 4, Shaw Blvd, Ortigas Center, Pasig, PhilippinesView Hotel Details
Red Planet Ortigas
Red Planet OrtigasRed Planet OrtigasRed Planet Ortigas
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Red Planet Ortigas Guest Reviews

4.4/5
Very Good
144 review
Verified reviews
Location4.6
Amenities4.1
Service4.3
Cleanliness4.5
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All Reviews(144)
Positive reviews(134)
Reviews with photos/video(43)
Clean and tidy(43)
Awesome stay(32)
Great service(28)
Great value for money(14)
Great location(12)
Convenient location(9)
Negative reviews(10)
Anonymous User
Double Room
Stayed in May 2024
Couples
7 review
5.0/5
Outstanding
Posted on May 23, 2024
This hotel is very accesible and near to land marks like megamall and shangrila. Would recommend to my friends and family. Even we booked last minute they can still accomodate us. Thanks to the staff on duty that day
Response from Property: Dear Valued Guest, I would like to start by thanking you for taking the time to post the hotel review of your recent stay at Red Planet Ortigas and share it with our community. We appreciate you for acknowledging the hotel's location. We are happy that being at the best location was advantageous to your stay, allowing you easy access to different lifestyles and commercial establishments in the area. We thank you for describing your stay in the hotel as "outstanding" and we look forward to serving you again very soon. Have a great week ahead! Best Regards, Frederick Santos Hotel Manager
Anonymous User
Double Room
Stayed in May 2024
Couples
7 review
3.7/5
Posted on Jul 1, 2024
We had a very pleasant stay at Red Hotel. It's OK for. You overnight stay at there are no toiletries given. Will definitely stay there again if the need be. Thank you.
Response from Property: Dear Valued Guest,The team and I would like to offer our sincere appreciation for your delightful feedback and for giving Red Planet Ortigas an excellent rating. We are glad to read that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities.We thank you for your continuous support and we look forward to serving you again very soon!Have a great week ahead!Best regards,Frederick SantosHotel Manager
Dianne
Double Room
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 12, 2024
Very helpfull and kind staff. Good service. Nice and clean accomodations. Highly recommendable hotel. ... Extremely clean room. We loved the contemporary design. Very helpfull and kind staff. Good service. Nice and clean accomodations. Highly recommendable hotel. ... Extremely clean room. We loved the contemporary design.
Response from Property: Hi Ms. Dianne,Thank you very much for sharing your five-star impression of your recent stay at Red Planet Ortigas! We are so happy and very much delighted that your experience was beyond your expectations. It is through comments like yours that we are kept inspired to be the best that we can be for our guests.Again, thank you very much and we look forward to welcoming you back again soon.Best Regards,Frederick SantosHotel Manager
Guest User
Double Room
Stayed in May 2024
Solo travelers
13 review
5.0/5
Outstanding
Posted on May 23, 2024
A perfect place to stay in the metro. Clean, comfortable and affordable!
Response from Property: Dear Valued Guest,The team and I would like to offer our sincere appreciation for your delightful feedback and for giving Red Planet Ortigas an excellent rating. We are glad to read that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities.We thank you for your continuous support and we look forward to serving you again very soon!Have a great week ahead!Best regards,Frederick SantosHotel Manager
Guest User
Double Room
Stayed in May 2024
Solo travelers
1 review
3.0/5
Posted on May 11, 2024
The bed sheets and pillow cases are not clean🙁. I have a good view though🙂
Response from Property: Dear Valued Guest, Greetings from Red Planet Ortigas! Thank you for sending us honest feedback about your recent stay with us. The team and I greatly appreciate your effort in providing our hotel with a review. It is through reviews such as yours that we are kept in check on how we do well in our daily operations. In regards to your comments, we regret that this was your impression. Your observations are important to us and we take your feedback to heart. May we politely inform you that we will have this rare and isolated concern investigated immediately for this does not represent the standards we strive for and indeed customarily maintain in the hotel. Rest assured that we will take immediate action on this concern. We hope that this incident would not deter you from staying with us again in the future and see you again soon to witness the improvements we have made.Apart from this concern, we believe that we have made your stay comfortable as you have described it in your review. Thank you so much and Have a great week Ahead! Best Regards, Frederick Santos Hotel Manager
Anonymous User
Twin Room
Stayed in May 2024
Booked for others
11 review
5.0/5
Outstanding
Posted on May 21, 2024
The hotel overall was great. The location and amenities were superb!
Response from Property: Dear Valued Guest, I would like to start by thanking you for taking the time to post the hotel review of your recent stay at Red Planet Ortigas and share it with our community. We appreciate you for acknowledging the hotel's location. We are happy that being at the best location was advantageous to your stay, allowing you easy access to different lifestyles and commercial establishments in the area. We sincerely thank you and we look forward to serving you again very soon. Have a great week ahead! Best Regards, Frederick Santos Hotel Manager
Anonymous User
Twin Room
Stayed in Mar 2024
Family
1 review
3.5/5
Posted on Mar 30, 2024
Put some dental kits atleast.. This hotel is strategically located in the heart of Ortigas. Make sure to bring some snacks when you go, there's no room service during our stays.
Response from Property: Dear Valued Guest,I would like to start by thanking you for taking the time to post the hotel review of your recent stay at Red Planet Ortigas and share it with our community.We are glad to read that you enjoyed your stay with us and we appreciate your continuous support. We look forward to serving you again very soon.Have a great week ahead!Best Regards,Frederick SantosHotel Manager
Axiel
Double Room
Stayed in May 2024
Solo travelers
19 review
5.0/5
Outstanding
Posted on Jul 4, 2024
very nice hotel staffs are friendly and very accommodating.
Anonymous User
Double Room
Stayed in Feb 2024
Couples
2 review
5.0/5
Outstanding
Posted on Mar 1, 2024
Ambiance is 5/5, the hotel smells good. Inclusions are complete. I love that they have blow dryer. View is also nice. Recommended for budget hotels.
Response from Property: Dear Valued Guest,Greetings from Red Planet Ortigas! We would like to send you our sincere appreciation for giving us an excellent rating of your last stay with us and we believe that it would be a lasting impression. We are glad to learn that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities, we thank you for your gracious kindness. Your feedback on the hotel's services is important to us which will certainly motivate us all to always keep up the good work.We thank you sincerely and we look forward to serving you again very soon. Have a great week ahead! Best Regards, Frederick Santos Hotel Manager
Guest User
Double Room
Stayed in Jan 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 4, 2024
the room is okay, the service is good, staff are friendly. they only don't have drinking water in the room and the towels with sheets are stained. other than that, comfortable stay within a walking distance to 24/7 fast food restaurants and some convenience stores. also one of the biggest malls (sm mall) located within 15 min walk
Response from Property: Dear Valued Guest,Greetings from Red Planet Ortigas! We would like to send you our sincere appreciation for giving us an excellent rating of your last stay with us and we believe that it would be a lasting impression. We are glad to learn that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities, we thank you for your gracious kindness. Your feedback on the hotel's services is important to us which will certainly motivate us all to always keep up the good work.We thank you sincerely and we look forward to serving you again very soon. Have a great week ahead! Best Regards, Frederick Santos Hotel Manager
Raph D.
Double Room
Stayed in May 2024
Other
1 review
5.0/5
Outstanding
Posted on May 12, 2024
The best customer service and very hospitable. Highly recommended! Very clean and modern-looking.
Response from Property: Hi Mr. Ralph,Greetings from Red Planet Ortigas! We would like to send you our sincere appreciation for giving us an excellent rating of your last stay with us and we believe that it would be a lasting impression. We are glad to learn that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities, we thank you for your gracious kindness. Your feedback on the hotel's services is important to us which will certainly motivate us all to always keep up the good work.We thank you sincerely and we look forward to serving you again very soon. Have a great week ahead! Best Regards, Frederick Santos Hotel Manager
Guest User
Double Room
Stayed in Apr 2024
Solo travelers
1 review
2.7/5
Posted on Apr 30, 2024
Arrived early left my things in the front, asked if they can put my stuff in the room if its available already coz i im going back late. They didn’t allowed it.
Response from Property: Dear Valued Guest,Greetings from Red Planet Ortigas! Thank you for sending us honest feedback about your recent stay with us. The team and I greatly appreciate your effort in providing our hotel with a review. It is through reviews such as yours that we are kept in check on how we do well in our daily operations. Regarding your comments, we regret that this was your impression. Your observations are important to us and we take your feedback to heart. We thank you for your kind understanding that we do not allow any of our staff to bring in guest valuables inside the room if the guest is not present during check-in and this is to safeguard and secure guest valuables. We hope that this incident will not deter you from staying with us again in the future Apart from this concern, we believe that we have made your stay safe and comfortable. Thank you so much and Have a great week Ahead! Best Regards, Frederick Santos Hotel Manager
Anonymous User
Double Room
Stayed in Apr 2024
Friends
7 review
4.5/5
Great
Posted on Apr 27, 2024
Room is a bit small (no place for luggage) but very good. View from room is good too. Staff is a bit rude and veeeery slow, check in was about 20-25 minutes.
Response from Property: Dear Valued Guest,The team and I would like to offer our sincere appreciation for your delightful feedback and for giving Red Planet Ortigas an excellent rating. We are glad to read that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities.We thank you for your continuous support and we look forward to serving you again very soon!Have a great week ahead!Best regards,Frederick SantosHotel Manager
arianeamparo
Twin Room
Stayed in May 2024
Family
12 review
5.0/5
Outstanding
Posted on May 30, 2024
Comfortable stay. Staffs are accommodating and hospitable. Addressed concerns swiftly
Response from Property: Dear Valued Guest,Thank you very much for sharing your five-star impression of your recent stay at Red Planet Ortigas! We are so happy and very much delighted that your experience was beyond your expectations. It is through comments like yours that we are kept inspired to be the best that we can be for our guests.Again, thank you very much and we look forward to welcoming you back again soon.Best Regards,Frederick SantosHotel Manager
Mark
Double Room
Stayed in Oct 2023
Solo travelers
3 review
4.5/5
Great
Posted on Nov 9, 2023
Red planet never fails you, a budget hotel with super clean and functional room for traveling individuals. Plus, location was really great!
Response from Property: Hi Mr. Mark,Thank you for choosing to stay with us. We are so inspired with your kind words. We hope to see you again.Gio / Hotel Manager