Pasig Hotels with Airport pickup service

Awesome food and service! 😊 We called them to book a private room like on the spot since we wanted a private room at once, and they provided it immediately. Serving time was just right. Overall, great! Definitely, we will recommend it to our peers and family 😊

Very much worth it. Arrived early from the airport and the receptionist was super awesome to offer early check-in. Maybe I also look horribly sleepy 😂. Great location, near malls. The hotel was kinda dated but still comfortable.

This hotel never fail to satisfy our expectations from the place to the staff service. This is our second time to check in here and the first time was 2 years ago when their lobby is under construction. This year, I saw lots of improvements from the room that made us feel we are staying in a 5-star hotel. What I only hate is the traffic jam around the area so when you will check in at 2 pm, expect that you’ll never make it on time. However, you might be one of the lucky guests who will get a free room upgrade just like us. 🤗 We’ll see you again next year. ❤️❤️❤️

very clean and spacious room, with working station/desk, all room amenities working good, wifi connection good, good staff, location good... will definitely go back there! super worth the price

We last stayed in Privato Ortigas a few months before the pandemic and I’m glad that we were back and even celebrated my mom’s birthday in Privato Hotel Ortigas!!I really liked their minimalistic room with great design. Its simple but it has everything we need. I loved their ever comfy beds that really made me relax and had a good sleep. But what I really loved about the hotel aside from its marvelous amenities like the pool and roof top bar and deck is their excellent customer service. I highly commend Duty Manager MA. CONTESA VICTORIA M CATUAAN for being hand on in making sure that the client’s requests and well being are addressed. Her sensitivity to PWDs needs such as me really deserved my admiration and respect. I also commend and thank front desk pips Alex and Bless who really assisted me in my reservations and made sure that everything was fine even before I arrived. To Divine who even assisted us up in our rooms to ensure that we are comfortable and if we still need anything else. To Aaron who assisted us when we checked in and helped us have our room in the soonest possible time. lastly, to Marvin/Melvin( I’m aways confused with his name sorry) who was patient every time we call front desk for our requests. It was indeed a wonderful experience and its was a wise decision to be back and we will surely be back very soon! Keep up the excellent service and more power Privato Hotel Ortigas!!!⭐️⭐️⭐️⭐️⭐️🏢🛌🏊‍♂️🛀🇵🇭👍🏼

location is perfect for the area. within a kilometer of four malls (shangrila, estancia, megamall, and podium). the backdoor is more convenient for families and those with a lot of luggage. the front is along a very busy street. as with all red planet hotels, there is no complimentary water (there's a water dispenser at the lobby though) and the room only has essentials (no electric kettle, etc)

Check-in was a bit of a hassle because the front desk attendants did not seem very happy to welcome us at the hotel. One of my coworkers was already checked in at our suite but the front desk attendants were for some reason unable to “locate” our booking. It was weird. So that took some time. The rooms are obviously dated but very spacious. Internet was not very stable and fast.

We stayed in Astoria Plaza for over a month. We made our reservation well ahead of time and made a deposit (e-transfer) 10% of the total cost of our stay, plus extra cost for the early check-in. Upon checked in about 5:00 a.m., I was surprised when the front desk staff asked us when are we going to settle our account. I said “can’t you see on our reservation that we made a deposit w/c was equivalent to 11 days stay”? We were told that there was no room available yet on the higher floor so in the meantime we were given a room on a lower floor and promised that we will be moved on the higher floor in 2 days. I also asked if we are entitled for a free breakfast that morning, he said No because the cost for early check-in does not include breakfast. Anyway, once we were in our room the phone rang and he said Yes we can have free breakfast at the Astoria Cafe. We found the room on the lower floor was alright so we didn’t bother to be moved on the higher room. We have stayed in Astoria Plaza several times, and we know some staff who have been working there for 10 years or more. We accidentally broke a glass in the bathroom and we asked for replacement but was charged (pesos) to our account. However, the replacement glass was not delivered soon, until the day I talked to the housekeeping guy. I have seen blood or urine stains on the bedsheets. For our long stay in Astoria Plaza, we thought we could get a free transfer to the airport. Unfortunately, we don’t get that benefit so we settled for a grab taxi that was large enough for our 4 luggages and 2 carry-ones. Overall, our over a month stay in Astoria Plaza was pleasant. Our special thanks to Jinky Ching, Mac, Joy, Honey, Diane, Claire, Gella and all the staff in the cafeteria, for looking after us in the morning. 👏 Thank you to the concierge staff, for the free shuttle services to and from MegaMall/Shangrila.👏

hotel is conveniently located with access to easy public transportation. the harbour view is very nice. Clean room and amenities, good services !

The service of all of the crew was impeccable. We were checked in late. The room was a bit outdated and the appliances were not working too well. The in-room food was also average. I wish they changed their menu. Because it was a pet-friendly hotel, we'll still be going there.