Navana Nature Escape Reviews

I don’t think we would stay there again. The first hotel room they gave us smelled really back of foist, damp and old towels. When showering the room would fill up with condensation on the walls, the floor and everything that was out. We asked to be moved to another room which they did and apologised (fair enough). The second room we were offered had a really bad smell of foist, mould and damp (see attached images). If paying 500 baht for a room per night I would expect and be ok with that but as we paid 3000+ baht per night then I would atleast expect no mould or damp foisty smells. The Third room was also the same and tired and needs a good painting, the fourth room was about as close as we were going to get, not much of a bad smell so we took it. Normally with some issues like this the management would offer something to compensate for the inconvenience and time wasted changing rooms late at night etc but they offered nothing and didn’t ask if we were happy or anything. On summery the rooms are a bit old and outdated needing a good paint, there’s no extraction to pull all the damp air out of the roo Or supply the room with fresh air etc this the foist and damp. Plus point was the hotel grounds were quiet and relaxing and the breakfast was pretty good with a wide selection. The staff could have been a bit more interested in making sure guests were happy and not just walk people to their rooms. Maybe it’s ok for some people but I’ve had better standards from significantly cheaper rooms. I do hope they improve as the hotel could be so much better if updated and some training given to staff.