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Stayed for one night. Nice facade and gardens. We were given our room key 602 and direct, down the corridor, up the stairs, turn left up the strairs, turn left up the stairs etc etc. actually it was 105 steps to room 602 in the tower, the last set of stairs being a stone spiral stairway. The room was cold and uninviting, old furniture, large comfortable bed. My concern was the fire escape was basically back down the stone spiral stairway, and maze of turns and stairs there is no way anyone would get out in the event of an emergency! Bistro was dark, yes I know it’s a castle but people had to use the torches on their phones to see the menu! Food was fine but overpriced. The cellar bar was again dark and dank with no atmosphere. Breakfast was served in the restaurant which was lovely and the breakfast was very nice. All the staff we encountered were very nice, helpful and friendly. Would I stay again? No, with hindsight I should have asked for a different room as I spent a very anxious night worrying about the lack of fire escape! If you do decide to stay and are given a room starting with a 6, refuse it and ask for a different room! I’m not even sure these rooms should even be let out

As a party of 2 couples we had visited separately and this was our first time together. Our rooms were fabulous, both in the converted barn. Not the biggest of rooms, however they absolutely had everything you could need and were exceptionally comfortable with amazing views over the Cheshire plain, Liverpool in full view. We ate in the restaurant in the evening which was absolutely packed and deservedly so, the food was fabulous. Between us we had: soup, garlic ciabatta, bruschetta and cod fish cake, all of which were delicious. We all chose fillet steak for our main course, we all commented that it was one of the best we had had, succulent and perfectly cooked, served with great chips, tomato and mushroom - delicious. After a super rested nights sleep, we tucked in to yet more food. Our breakfast was again delicious, a decent continental selection, followed by good hot choices: omelette, poached eggs with avocado on sourdough, full English and crumpets with smoked salmon and poached eggs. If that wasn’t going to set us up for the day then nothing would. From start to finish the service was great, one waiter was a little grumpy in the morning, however I think I would be a little jaded following all the covers the previous evening. We had a fabulous stay, everything was so good. We are local and are already looking forward to the next excuse to treat ourselves.

I had the most delightful dining experience at your restaurant, all thanks to Connor's exceptional table service! From the moment I walked in, he greeted me with a warm smile and made me feel right at home. Throughout the meal, he was attentive, knowledgeable, and went above and beyond to ensure my needs were met. His recommendations were spot-on, and he even surprised me with a complimentary dessert that was simply divine! Connor's professionalism and friendly demeanor truly elevated my evening. I can't wait to return and enjoy his impeccable service again. Kudos to Connor and the entire staff for creating a memorable dining experience!

The Spa is a must visit if you stay here. Special mention to Harvey, Amanda & Nire in providing first class service in a very friendly way. Nothing seemed too much bother for any of this Hotel’s staff. We asked The Concierge, Grieg where the golf clubhouse was and he took us there in a buggy and gave us a guided tour. He is another credit to this hotel. Every member of staff we encountered were helpful & friendly. We will definitely return soon.