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Latest Hotels Reviews for Penrith

Westmorland Hotel Tebay
4.5/591 Reviews
Your staff - overall - are excellent. Special note to Darren on our first stay who was very accommodating and helpful. The food is very good for both dinner and breakfast. The room amenities are excellent and we love the large King bed! We travelled with our little dog both times and got a “Dog Friendly Room” which quite frankly stunk of urine with pee spots very evident on the carpet in multiple spots, urine stains on the walls and urine on the legs of the furniture and bedding. Darren was excellent and changed us to a suitable room with no urine “issues” evident On our return trip a week later, different manager, we got to the room and it stank of urine once again. Was let into another room and more urine smell and very noticeable urine stains on the carpet which I was told was “coffee stains”. No - it was URINE ... Finally we said the we were leaving and would find accommodation elsewhere and the manager found yet another room with no urine stains that smelled fine. I am sure - like most dog owners - we very much appreciate “Dog friendly “ accommodations but putting light coloured carpet in these rooms is setting every stay up for abject failure as there is no way to shampoo and deodorise carpet in between visits. We asked several times why the “Dog friendly” rooms didnt have a laminated wood floor or tiles in them which would be SO simple to mop and deodorise so quickly. And no one knew why that wasnt being done ... Overall the stay was pleasant and we loved the little perks like the discount coupons for the shop but it could be SO much better if management recognised where they could make much better improvements
Shap Wells Hotel
4/545 Reviews
Stayed here several times, even a couple of times when they had only just re opened following each of the Covid lockdowns and always enjoyed, had a fab welcome and the rooms are clean. Not saying its perfect for everyone as some of you will not be a fan of the gold and red decor in the rooms , reception and corridors. But its not shabby its just old fashioned. The bathrooms are moden and the bar and restaurant have had a face lift with a not ultra moden colour scheme of cream and blue but it suits the building style. Dont expect spa, gym or pool and dont expect room service or cocktails. But you will always get a warm and friendly welcome and service. The setting is off the beat and track , but worth finding this gem, at the side of the woods , with stream running over waterfall and rock oh and keep your eyes peeled for red squirrels. Food is good at breakfast though no veggie sausages which some did complain about, food is good value in the evening though a limited choice of 4 starters 4 mains and 4 puds including a veggie option. Yorkshire portions for the main and loads of veg. Bar prices higher than pub prices but not that bad for a hotel.
The George Hotel
4.1/542 Reviews
We had passed by and noticed the restaurant and menu was open to non guests and decided to try it for breakfast Greeted by a reluctant waitress who asked if where were guests , no we replied . Oh came the response. Did we only want coffees? No , we replied breakfast We were finally seated given menus and then waited and waited and waited and 15 mins passed by and no one came to take our order. I really do think that is poor. It’s clear they are not able to cope with non guests coming into add to the work load of breakfast service. Unfortunately , we left as it was clear no one was coming to take the order any time soon and we had one hours parking. We had considered coming in for dinner but having experienced the lack of service for non guests as breakfast , we won’t be. I think if you only have two staff working the floor then maybe reconsidering the promotion of dining for non guests would be the way forward
Macdonald Leeming House
4/541 Reviews
The only thing to complain is the waitress in the restaurant. She’s so arrogant, cold. She seems the only one to take orders at dinner and breakfast time . It’s very hard to put up with her. I only left 2 pound tip. That’s only for the courtesy. she doesn’t deserve the tip at all! We planned to stay in the same hotel on the way back from Scotland, but hesitate because of her bad service as it’s hard to avoid . It’s inconvenient to have meals outside the hotel. .., Plus the salad served with old whole leaves !!! Sausage roll was served with two burned sausage in two pieces of dry bread with not sauce or butter on. 除了餐厅女服务员的极差服务以外,酒店其他一切完美!前台很热心, 酒店环境非常美! 酒店有停车场!
Troutbeck Inn
4.3/541 Reviews
On arrival in the pouring rain 3.45pm door to inn was locked, knocked on the door and lady shouted we are closed, come back at 4pm, 15mins? I said we are staying she said we are not ready. Ok! But no apologies just a bit rude, so we went for a coffee Came back after meeting up with my young family, my son and fiancé and 2 boys 3&5, my daughter 7 months pregnant husband and toddler 2 We requested a table for dinner and after some discussion were shown to the family side of the inn, very nice. We checked into our room while the family settled in to order for kids so not too late(5.30) Ordered drinks and a full family meal for 6 adults 3 kids which was lovely kids well behaved, at 6.30 popped upstairs with the toddler and boys to put PJs on. they were staying at the camp site 5 mins away that’s why we booked the Trout beck Inn, to be close to them just down the rd We had just finished dinner and the weather had changed to strong winds, so bad there was a weather warning announcement, we asked could we book 2 more rooms and were told no! although they were available they couldn’t access the booking system? So we suggested we booked tonight and paid tomorrow as weather so bad to go back to camp site with the kids Still no compromise a NO I total understand policy and procedures but this was handled all wrong even a phone call could have been made to possibly get permission surely it’s about sales! And filling rooms So we suggested my daughter pregnant and the toddler stay in our room and we would stay at camp! For their safety Again we were told NO toddler not insured? Ok understand but to say no to my day couldn’t stay 7 months pregnant, ridiculous and unacceptable ……morning - We were told on arrival please fill in Your breakfast form the night before and with all the fuss with room request and bad weather getting everyone out safely we forgot , so in the morning - breakfast served 8-9am on website, We asked at 8.30 if we could have some breakfast and lady said NO you didn’t fill in your form ! Honestly ridiculous attitude, we were told - We cook to order and buy in per order the night before ? Really So I’m not sure how that works for an Inn who can provide full evening menus unannounced but breakfast is a no go! How can a property who is providing accommodation and food as a service not have eggs, bacon, sausage,mushrooms or even cereals etc on site. 🤔 She did eventually offer toast but not with a smile Just unbelievable service and attitude, I can say one man from the bar helped by getting ice for us when the lady said she didn’t have any left so thank you to that gentleman. Seems so short sighted that the Inn itself is lovely rooms are good, but the rest is all desperately disappointing and unacceptable front of house service was uncaring and just not guest friendly really let the Inn down. Shocking service In summary our family dinner had early closing at 8.30ish so bar shut, reason we were told the lady had a lon

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Hotel Information for Travelers

Number of Hotels12
Number of Reviews40
Lowest PriceINR 8,451
Highest PriceINR 19,129
Average Price (Weekends)INR 11,788
Average Price (Weekdays)INR 11,396