Istinganah
August 18, 2024
Reluctantly giving 2 star service because
1. Slow service of Way Anom restaurant
2. Manager is irresponsible / unresponsive
When I ordered food at Way Manom restaurant in the afternoon around 5 pm on 17-8-2024, I ordered 2 types of food (grilled corn and pizza) 1 type of drink (detox juice) after waiting for about 20 minutes the waiter came without bringing the food and drink that I ordered saying that the pizza variant that I ordered (skipjack) was not available, I asked why it was not conveyed the first minute I ordered the waiter said that the kitchen had just said now, then I asked how many more minutes I had to wait and said 10 minutes, I was still patient waiting by changing the pizza variant to mushroom, and it turned out that 10 minutes had passed and my order still had not arrived, in the end I went to the restaurant and it turned out that the corn had just been taken from the refrigerator and then grilled ... it would be better if the kitchen is overwhelmed with orders, don't accept any more orders, just stop the service.
For the manager on duty at night on the same date, I told the truth about how I felt about the service at Way Manom Restaurant, the female manager seemed very understanding and said that she would give us a cake the next day as compensation, but you know what…she was just giving us a fake hope aka php…better you don’t say anything at all about that.
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