Best Pet Friendly Hotels in Lanzhou

This is the second booking I made with their hotel. I was given a free upgrade with a more spacious room. I highly recommend a bigger room with a window for comfort. The reason I returned due to the close proximity to convenience (e.g.subway, railway stations, bus stations, restaurants/eateries and shopping centres). The famous Ma'an beef noodle shop and Gansu Museum are within walking distance. The hotel staff are friendly and helpful. I would recommend this hotel if you stay in Lanzhou.

A great hotel for the price. The location is fantastic, right next to Exit D of Xiguan Subway Station, adjacent to Zhangye Road Pedestrian Street, and within easy reach of Muta Alley Snack Street and Dazhong Alley Night Market. I expected a noisy stay in such a place, but the room was surprisingly quiet. Upon chatting, I discovered the owner had put a lot of effort into noise isolation, resulting in excellent soundproofing. The room resembles the design of the Atour Hotel, with smart curtains and toilets. The toilet itself is particularly impressive; it's as comfortable, convenient, and fully automatic as my own at home. The towels are all disposable, clean, and reassuring. I accidentally lost my room card while visiting the night market, but the owner, true to his Northwest roots, generously didn't fine me. I felt really bad about it, thank you!

This hotel is super close to the airport, just about a 10-minute drive, which makes catching a flight so stress-free. Right across from the entrance is Nakagawa Town, with lots of dining options nearby, making it really convenient for meals and shopping. The only minor drawback is that parking on the service road in front of the hotel is limited, and the road is quite narrow, making it a bit tricky to park if you're driving yourself. The front desk staff were very friendly and welcoming, making for a great check-in experience. The room was clean and tidy, the bathroom had a separate wet and dry area, and the shower had good water pressure with stable water temperature. The hotel also provides disposable towels, ensuring good hygiene. Overall, it offers excellent value for money and is perfect for an airport stay.

The hotel is in the city center, very close to Zhongshan Bridge. There are many places to eat and entertain nearby. The hotel service is also very good. Qianqian and Nana at the front desk are warm and thoughtful, gentle and considerate. The room has been upgraded, making people feel at home. Afternoon tea is also provided. It is a very satisfactory stay experience

Service attitude is very good, accommodation is not bad

I had a very comfortable stay here. The service was excellent, and the room was spotlessly clean. The location is great. I've stayed here many times already.

It was my first business trip to Lanzhou and I had a very good experience at this hotel. The location is good. Downstairs is the Lanzhou Zhangye Road Commercial Street, diagonally across from the Dazhong Lane Xinguang Night Market, and about 200 meters ahead is the Zhongshan Bridge check-in spot by the Yellow River. The room is fully equipped with smart Xiaodu control throughout the house. The mattress is a good place for sleeping, the room is clean, and the service attitude is good. Overall, I am satisfied with the experience. I will stay at this hotel again when I go on a business trip to Lanzhou. It is convenient for eating, drinking and shopping nearby. I recommend it.

Every day after returning from a trip, the front desk would call me to check if my room card still worked. The excuse was: the system was unstable, and when it crashed, the data would be cleared, and I might need to re-authorize the room card. This continued for several days, and I got annoyed. I complained a few times, but the receptionist on the 18th was rude, acting like guests owed her money. If a hotel's operating system is unstable, you should investigate the cause and upgrade the system. Why bother calling guests every day to check if their room card still worked? If you can't even handle this, what kind of hotel are you running? Also, when I showered, water would overflow along the wall next to the shower, flowing past the two bedside tables and onto the curtained wall on the other side. This meant the overflow would permeate the entire room. After careful observation, I discovered there might be a problem with the hotel's drainage system, or perhaps the sealant on the bottom of the shower wasn't properly applied, causing the shower water to overflow and not drain away properly. All in all, it's a bit bizarre, so if you're planning to stay here, choose carefully.

Generally satisfied, but foreigners' accommodation is not very recommended. Since it is a general condominium, the entrance to the site is difficult to understand, and the entrance door of the building cannot be opened without a pass code except for one place. I didn't know where to check in, and when I went to room 3304, which was described only in the Trip.com app, a man who contacted the owner came out and managed to meet the owner. It is salvation that the owner was a very good person. The room was on the top floor and the view was very good. However, there is no air conditioner described in the equipment, and I think it will be a lot hot during the summer day. The private room, bus and toilet are not very clean, but I felt it was reasonable considering the price. Overall, I don't think it's particularly bad except check-in compared to hotels in the same price range. The bus stop is almost in front of you and can walk to Lanzhou West Station. Restaurants and supermarkets are also nearby, and it is a very good location if you use Lanzhou West Station.

The size of the room matches the picture description and the quality of the daily necessities is poor.