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9.3/10
Great
GGuest UserOur stay was truly amazing, made even more special by the excellent accommodation and outstanding service we received throughout our visit. From the very beginning, everything was handled seamlessly, allowing us to relax and fully enjoy the experience.
A big part of what made our trip so smooth and stress-free was the incredible assistance from the manager, Ethen. She was very easy to talk to, approachable, and genuinely attentive to our needs. Even before we arrived, she had already taken care of all the important arrangements for us. From organizing our pick-up at the port to ensuring a comfortable transfer to the hotel, everything was perfectly coordinated. What impressed us even more was how she helped arrange all our tours. We didn’t have to worry about planning or logistics at all—every activity was thoughtfully scheduled, making our trip both convenient and enjoyable. Her effort and dedication really made a difference, and it felt like we were in very capable hands the entire time. Shoutout also to their staff Kate for ensuring our boat tickets.
The accommodation itself was equally wonderful—clean, comfortable, and well-maintained, providing us with the perfect place to rest after our daily activities. Everything about our stay felt organized, relaxing, and enjoyable. Overall, we couldn’t have asked for a better experience. The combination of great accommodation and Ethen’s-the manager exceptional service made our stay unforgettable. We highly recommend this place to anyone looking for a hassle-free and well-organized getaway.
GGuest UserSpotless rooms, obviously recently modernised - smelled clean if that’s possible. Bed comfy sheets and towels clean. Complaints - no kettle in room but available in well equipped shared kitchen..but no one wants to go and get hot water for morning coffee. Next we were in room 301 right next to the kitchen and some selfish westerns decided to have a loud conversation in the kitchen at midnight. Other than that I’d go back because of its cleanliness but not to room 301.
GGuest UserLocation is great as long as you are not looking for a place nearby restaurant and shops, but at the opposite, a particularly relaxing atmosphere with a great view. Room, swimming pool, dive club, beach are all in good conditions. Food wise, you have many good options. Staff are pleasant and have been efficient at solving one problem in our room. Nice gesture from the hotel, a free of charge new year eve buffet + live band + firework. Ok, we most likely paid it in our room rate, but honestly speaking price was reasonable especially since our room was able to accommodate 4 guests into 2 different rooms with its own bathroom, and breakfast was included. It's sufficiently rare to be mention. Too many hotels are charging scandalous price for Christmas of New Year. Not the spirit at Casalay. Last but not least, kudos for the dive school. Very professional, especially to get your Padi. They don't compromise at all, it is very reassuring. We'll possibly be back if we happen to visit Puerto Galera again.
MMurataiThis was my first visit.
The location was excellent, about a 3-minute walk from the beach.
There was a tricycle stop nearby so getting around wasn't too much of a problem.
There is no reception so check-in may be a little confusing.
I asked a man nearby to call the person in charge and then I went to my room.
The room was what you'd expect for the price, but there was no hair dryer.
If price and access to the beach are important to you, I think it's a good choice!
包包子愛吃肉The whole store is very enthusiastic. If I live on the fourth floor and close the airtight window of the toilet, and then close the toilet door, I am basically not affected by the music of the bar street behind.
The food on the second floor is delicious, but pay attention to the Philippines' portions are all oversized 😹