The Conwell Inn

I would have given it a 5... but... that bed was too terribly soft and felt like it sank in the middle to the point where it negatively impacted sleep and even moving throughout the night to shift to a new sleeping position was difficult, uncomfortable and painful... It wasn't just me; it was my partner too. I will ignore the light pollution in the room as the lights are off and the parties outside the room because we know it's a college campus... but I feel bad leaving a 4/5 star review but I could not justify that bed! We got a lack of sleep throughout our stay. Before management comes for us with a response of "why didn't you say anything during the stay?!" I saw other reviews about the soft beds and there is no way you could have helped if we said anything. Get moved to a new room with another terrible bed? That's okay, we dealt with it but felt we weren't the only ones suffering. Cleaniness, comfortability, location, and friendliness of staff: 5 out fo 5 stars! Literally don't have anything negative to say about those items. Sadly... the bed severely negavetly impacted our stay. Yes, the sink doesn't have a lot of space for usage but that didn't combat the bed situation. We don't know if we will be back in the area soon but if we are we will consider that mattress situation... There was an odd situation with an inexperienced employee not knowing why we were getting charged something or not getting charged, etc... she said "just tell the openers in the morning that I don't know what is happening and they can figure it out and your bill and what's happening..." Sometimes the door would not lock as we left but I did tell the person we checked out with that it was having issues. She said she was thankful for the information and will pass it along to the building matieince people. Oh, and the parking was fine. SMALL (ex-small) spaces and you gotta be lucky to get one! Yes, they might tow illegal parkers BUT they seem to fill up fast. We had our car inches from another car (each side of the car) also just trying to park for the hotel... expect dings and scrapes and no room to open doors, etc. heads up. $20 a night is excessive BUT at least you can probably park for the area?!

Bed was very comfortable. Soft and cozy. Enjoyed our stay. Pleasant staff, very professional. Rooms were very nice, clean and comfortable. Would definitely recommend. Pizza place near by was very good. Place is very quiet and lovely....

A great, charming and comfortable haven in the middle of a very large, very busy city. We were lucky that we met a wonderful mom and her daughter at Temple Nuclear Medicine who told us about this gem (Thank you lovely ladies!). Our room (King) had everything we needed and was extremely comfortable! However, the very best part of this experience was the very lovely, intelligent and so incredibly helpful young women that work for The Conwell Inn! Gisselle was my overnight Angel and was incredibly kind, sweet and helpful!!! Tori was our check-in sweetheart who was also helpful, sweet and kind and both went above and beyond to help both my husband and myself with everything from checking in, finding local places that deliver food, helping with making my very early morning coffee lol, etc. Kudos to whoever hired these wonderful young women!!! Will definitely stay again in the very near future!!!

Although this hotel is quaint and a bit older, the location is absolutely perfect. We came for a college visit and everything was right exactly where we needed. No need to park or Lyft except for to and from the airport. That itself made it very economical. We did have a small item or two that we needed adjusted, but the staff was very accommodating and so super nice. At the end of the day, no hotel is perfect, but at least when people want to help make it a positive experience, it goes along way (Everyone I talked to went above and beyond… and Tori, and Ms. Clark our housekeeping person was so kind and friendly, they treated us more like family which is a nice change from a chain.) It’s connected to a coffee shop, a 7-Eleven, and a pizza place all within 500 feet. I will say that address is tricky because the front of the hotel is on a walkway, which is nice because it’s not busy and it’s quiet, but if you’re lyfting or trying to find a parking lot, it takes an extra amount of effort, so plan for that. Worth it to be on campus! Will go back.

Worst hotel experience ever. Reserved three rooms and cancelled one. Have emailed from Inn specifically stating two rooms confirmed reserved for 9/30. Received emails confirming reservations this week. Called hotel all morning before I even left. Phone just rings and goes to what sounds like cell phone voicemail recording that says “voicemail has not been set up yet”. This is actually how the hotel deals with phone calls. This was for hours. No answer. So we made our way into the City. One of the rooms is for my senior citizen in laws traveling from out of state as we are. Once in Philadelphia finally someone answered and said our reservation was cancelled accidentally. She said an inexperienced front desk clerk cancelled all three rooms when I asked for cancellation of only one. I explained I had an email to verify the hotel confirmed my two rooms remained reserved. The clerk said I can do nothing. You must email the general manager, he has no email. I asked her to have him call me. I received no response so I stopped at the hotel. I was told the general manager, Justin Walsh, spoke to clerk but was unwilling to speak to me until Monday. The clerk previously advised the policy was generally to provide alternate lodging but instead inexplicably turned around said I can’t help you anymore and locked herself in her office. You can’t make this stuff up. We were left with no lodging. Run don’t walk away from this place.

Immaculate! I don't write reviews often, but each time we've stayed at the Conwell Inn our room was extremely clean ... not a hair or speck of dust to be found. The staff is friendly and fun to talk to (many are students). The hotel is a converted old house, so it feels "antique" and has very few rooms. Very quaint and comfortable. This hotel is on Temple's campus in North Philadelphia so you'll hear "city sounds" but it's tucked away enough that it's not too bad at all (and I'm a very light sleeper).

Room great, location perfect. Bed way too soft and breakfast would have been nice. This part of Temple is lovely. Here for daughter in law Temple Law graduation and double reward ceremony. Parking lot location is great. Around the corner from 7-11 and bar/pizza place. Across from University library.

Booked this place specifically looking for a spot with Air Conditioning. When we got here we turned the A/C down and noticed no cool air blowing. We assumed that it just had to start up first and tried to sleep. Both of us barely got any sleep due to how hot this room became overnight. Upon speaking with the front desk in the morning they stated “oh we don’t cool in the winter” to which I said they specifically advertise A/C in the rooms. I got a reply that “we condition our rooms to be warm in the winter.” This is not what I would believe 99% of people mean when they book a place specifically with A/C. A quick search for the definition of Air Conditioning yields “Air conditioning, often abbreviated as A/C or AC, is the process of removing heat from an enclosed space to achieve a more comfortable interior environment.” Additionally the first week of October is not considered winter anywhere in the world… We tried opening the windows to make it cooler (which it did to be fair), but the noise on the street behind was super loud with truck backup noises and loud college students out late making it difficult to sleep.

Rooms are big, right on Temple U. Campus. Food subway very close, movie theater and not far from Art Museum and Rocky Statue. The neighboring area is mixed income. We got around mostly by foot and subway.