Hotels near Deem Hills Preserve - East Trailhead, Phoenix

Stayed for work for a few days, so did not pay out of my own pocket so I cannot talk to value for money. Got a very large room with fridge and microwave, as well as a single cup coffee maker. The room was clean and had a big desk as well as a couch and coffee table. The bed was comfy. The A/C worked well. The bathroom was clean and had nice towels, as well as shampoo etc. Even with a great number of student athletes first thing in the morning, there was plenty of breakfast for everybody, including hot and cold and many options. Coffee available all day. The free WiFi was great and allowed streaming. Linen and cleaning service daily. Can't think of any improvements. Good location off the interstate on north side of Phoenix in walking distance to a variety of restaurant and shops, including a large WalMart with groceries. Staff was friendly and helpful. Did not use pool, but noticed a number of other guests did.

This was my wife and my 10th+ visit there. We went back partly to sit by the pool and partly to see the renovations that have recently been made. I think that the chief differentiator of the Biltmore vs other luxury hotels is its beautiful and unique architecture. The new owners don't seem to have realized that. There are 4 big changes at the hotel. 1) The new adults- only pool. While it took out part of the beautiful Biltmore lawn, it's a good addition. More non-reserved seating would really help - the free seating fills quickly. 2) The new outdoor bar. It takes up the rest of the former lawn. It looks like a spaceship landed on the Biltmore lawn. It has zero design cues from the rest of the hotel and looks like it could go behind any old Marriott or Hilton. 3) The new waterslide at the Paradise Pool. The old slide was in a very Biltmore-esqe tower. The new one, which can be seen from many places at the resort, is a generic steel tower that clashes with everything else at the Biltmore except the new spaceship bar. 4) Dining prices have gone thru the roof. It's not worth the risk to pay these prices, and while good, pool lunch food is really pricey. While the rooms, lobby and grounds remain beautiful, it is concerning to see the direction current management is taking. They are currently on a path to slowly turn this place into a mishmash of stuff that totally loses the defining feature of the hotel - amazing, unique and beautiful architecture.

The hotel environment is good. I booked the hotel temporarily because my dormitory expired. I packed my luggage overnight and arrived at the hotel late, so I only stayed for one night. But the hotel has convenient transportation and is very convenient to go to the city.

Hotel location is very good, but the facilities are old, the sound is not good, the toilet space is small, and the water pipes and other rooms are connected. The temperature of the water and hot water will change next door. It is too difficult to take a bath. However, considering the lower price, the price is still ok.

The localtion is in a very good and convenient location. The hotel service staff are very friendly and will promptly assist you with any questions you may have. I will choose this hotel again for future business trips.

We took a suite here for two nights. The staff were very welcoming and attentive. The room itself was very well appointed and very comfortable. If you can, ask for a room at the back of the hotel since this has got the better view. The hotel is 15 minutes' walk from Chase Field baseball stadium and this allowed us to walk back after the match in the evening. The only thing to note is that breakfast is a little bit hit and miss. Also that the floors and walls are a little thin - we were woken at 5am by the chap above having an argument with someone on the phone. The clientele is also a little mixed. Nevertheless overall I would definitely recommend this hotel and although we were worried about whether there would be enough parking, in fact this was never a problem.

The facilities are a bit old, the room is clean and clean, and the dining is convenient. There are two choices in the lobby, and there is also a gift shop

The hotel is in the city center and the location is very good! The equipment is very new, there is a shopping mall behind the hotel, shopping is convenient, there are few Chinese people nearby, the outdoor terrace on the second floor of the breakfast hotel feels very delicious. I solved it at a nearby Japanese restaurant in the evening, and there is Starbucks near 200 meters. All of this is very good, the only bad thing is that there is no boiled water, but most hotels in the United States do not, especially this place with few Chinese.

First of all even though it right next door to the Footprint… there is zero parking so you have no option other than to pay for Valet ( $40 per night) so, with that said I will tell you that the price of the room is more than fair for how nice the rooms are. Very spacious. Very clean . The employee at the check in desk ( Von) was very polite and helpful . The Lobby area is also spacious and the Valet guys were SUPER NICE and friendly. Love that they have numerous hooks for hanging towels and clothes in the bathroom and a NIGHT LIGHT ( thank you ! ) Lots of hooks plus a closet in the room AND lots of counter space . Seriously .. a great room and the PRICE IS RIGHT 😊 One disclaimer…remember this is also close to the Airport ( ✈️ ) and you WILL hear them while trying to sleep. I have a noise app on my phone on put it on “white noise “ and between that and the fan of the air conditioner it drowned them out and we slept soundly. 😴

Update: Pretty sure I got a sinus infection from my room. (See review and photos) Not the worst Hotel I've ever stayed in, but the worst Hilton experience so far. The only redeeming feature of this hotel is it's proximity. 1. Proximity to the job site I worked out of 2. Proximity to the Airport 3. Proximity away from crime When I arrived, the atrium was nice and the pool area is actually really nice. When I opened the door to the room, the musty smell hit almost immediately. Thankfully because it's PHX, I was able to open the window and run the fan to get some fresh air into the room. Only after 3 afternoons of doing this same practice did it finally start smelling less musty by Wednesday night. I inspected the HVAC intake and noticed that the filters appeared to have an installed date. I think it says 1-26-2022 (or 1-24-2022) either way I'm no HVAC expert, but I believe even the best filters need to be changed more than that... only 1 out of the 4 toiletries had anything in it or the only one actually working. (see photos) Since I work all day, I didn't feel like making it a big thing at the front desk. Should I have? I guess I could have, but for Hilton Honors users, we have a handy app that lets you use your phone as a key among other features. one of them is to communicate with the hotel. I decided to try it out and sent a message on Tuesday. No response. On my last evening, I sent one other message. (see photos) I'm a fairly forgiving guy, but considering this is one of the only supposed ”4-star” hotels in the vicinity, I was hoping for a little more. They don't service the room but once every 5 days (unless you ask for it, but again; Why have a communication feature if you don't monitor it?) if I come back to Phoenix, This will NOT be my first choice. I'm going to say right now, I'll probably look in nearby Tempe or some other suburb and risk the 20-30min. commute than stay here again.