Holiday Inn Express Hotels in Phoenix

Location close to many downtown attractions. The staff were friendly and the facilities were clean and well maintained. The room was cozy and clean. The breakfast was more than adequate to accommodate an hungry morning appetite. The cinnamon rolls were on point. I’d recommend staying here anytime. Enjoyed my short one night stay.

E-Z Check In. not so easy to get into room however. upon opening the door I was trapped between the front door and another door with no lights and had to finagle my way out of there and return to the front desk to figure out how to turn on the lights. the attendant couldn't help but laugh out loud yeah okay it was funny but when I went to insert my key card in the other slot to turn the lights on they also did not tell me I needed to keep it in there so now I was stuck in the room with no lights and had to find my way back in the dark again only to be laughed at again and yes okay it was even funnier.. overall I had a good experience and the staff was nice and friendly. would recommend to anyone

The hotel itself is quite nice if you are fortunate to be there when it isn't overrun with totally unruly children. It is centrally located which is good as all the attractions in town are spread out in a circle. Overall, we were pleased upon arrival, but that opinion soon changed. Check-in was quick. We are spire elite priority club members and were given the first floor room we had requested ( a suite to boot ) and on the back side of the hotel away from the street noise, on the courtyard, right by the pool and by the laundry and ice. Very convenient. Unfortunately, the ice by our room was out of order and we had to go a long way, and it was a bit of a walk from the lobby and restaurant. There was a lot of pool noise in the living room area until bedtime, but at least we couldn't hear any noise in the bedroom. Hotel was a free for all for children. NO peace and quiet here which is what I had been looking forward to, to sit out in the courtyard and enjoy the weather. Unfortunately, that was impossible. When our children were young we received MANY compliments from strangers telling us that our children were the most well behaved they have ever come across. Exact opposite here. Was unable to use the pool or hot tub at all. I am handicapped and could have received benefit from the pool and hot tub both. Couldn't use either because all were full of UNRULY children who were even eating in the pool and hot tub. Couldn't even hardly get down the sidewalk to my room as children were running out in front of people, throwing balls everywhere, nearly hitting people and causing them to fall down. Parents, staff, no one did anything. Finally, on the last night of our stay, some peace and could sit out on a lounge in reasonable quiet. We did not hear any noise from adjacent rooms or from above. Suite was very spacious, had a comfortable living room area with computer desk and adequate luggage area in the bedroom. Had a kitchenette area, but unfortunately miserable one cup coffee machine which made making a pitcher of tea take hours. The sink was outside the bathroom and had adequate space for your toiletries, but didn't have a towel bar for hand towels or bright enough lighting to apply make-up. Big issue was that the hook was inside the bathroom door and desperately needed to be on the outside of the door so you could use it by the sink. Could not figure out how to set the clock in the room. Bed was comfortable. Internet connected quickly but was a little slow at times. Priority club members didn't nee to use password. First time I had encountered that, and not sure how the system knew. There was no maid service but if requested they delivered fresh towels to your room. We left the trash by the front door and they emptied that too. At beginning of our stay, they left plenty of towels and paper products. At end of stay, only left a couple of towels, so we had to go to the desk and all they had to give out were bathmats. Unfort

The overall environment is quite satisfactory, it is clean and tidy, and the interior decoration is relatively new.

遊羚羊谷和馬蹄灣，原在佩奇小鎮訂了兩晚住宿的，但那邊1350元的酒店狀況可能衹在國內30-50元路邊旅社的水平，因而旅遊一結束就放棄一晚住宿直接駕車5小時來到鳳凰城北歡樂谷的這個假日酒店。 相比之下，天壤之別。這個酒店的設施新，狀態好，客服友好，1067元還帶了早餐。 儘管衹住了一晚，但體驗非常好，值得推薦給愛乾淨又能不花太多錢的遊友。

Perfect location. I went to a concert to Talking Stick Amphitheather and this hotel qas the best option. Lyft ride was a total of $6 (roundtrip)