Super 8 by Wyndham Phoenix Metro North

Super 8 by Wyndham Phoenix Metro North Reviews

Super 8 by Wyndham Phoenix Metro North

8130 N Black Cyn Hwy, Phoenix, ArizonaView Hotel Details
Super 8 by Wyndham Phoenix Metro North
Super 8 by Wyndham Phoenix Metro NorthSuper 8 by Wyndham Phoenix Metro NorthSuper 8 by Wyndham Phoenix Metro North
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Super 8 by Wyndham Phoenix Metro North Guest Reviews

1.8/5
52 review
Verified reviews
Location1.9
Amenities1.8
Service1.9
Cleanliness1.8
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All reviews(52)
Positive reviews(6)
Reviews with photos/video(2)
Negative reviews(46)
Guest User
Queen Room - Smoking
Stayed in Dec 2022
Family
1 review
1.0/5
Posted on Jan 5, 2023
It was the dirtiest place I ever seen broken glass no TV it was terrible
Shannon Strawn
Queen Room - Non-Smoking
Stayed in Jan 2022
Family
1 review
1.5/5
Posted on Jan 19, 2022
This was my worst experiance ever in my 60 yrs. Room was vial! Vomit on furniture, corner of the room covered part way with a table and splashed along base of the bed, roaches by the 100s including inside of the bed. Bathroom door un moveable because one side was torn apart and knob shredded on its base . 3 Body sized holes in the walls.
Eric Hoggs
Queen Room - Smoking
Stayed in Apr 2022
Other
1 review
3.0/5
Posted on May 24, 2022
I like the way the staff manger treated us when we got there. The hotel was enough to get some sleep and get back on the road.
P Riley
Queen Room - Smoking
Stayed in Mar 2022
Other
1 review
3.7/5
Posted on Mar 26, 2022
Staff here are friendly and will do anything they can to help you enjoy your stay. Location and outside area aren't the greatest but easy to ignore.
Guest User
Queen Room - Non-Smoking
Stayed in May 2022
Family
4 review
5.0/5
Outstanding
Posted on May 17, 2022
Super easy to book and great customer service!! Will definitely be coming back!
Guest User
Queen Room
Stayed in Nov 2021
Business travelers
1 review
1.0/5
Posted on Nov 14, 2021
Worst hotel I’ve ever stayed at. There was no cold water only hot and it was so hot I burned my skin washing my hands. Then when I asked for a refund back she wouldn’t give me my money back. She was so rude and disrespectful I would never suggest anybody stay here and it’s in one of the worst areas of Phoenix too.
Belen Huckbe
Queen Room - Smoking
Stayed in Jan 2022
Solo travelers
1 review
2.0/5
Posted on Feb 28, 2022
Gave my room away paid for another night. Had a bad day on that day as well.
Guest User
Queen Room - Smoking
Stayed in Jun 2022
Solo travelers
1 review
3.7/5
Posted on Jun 27, 2022
Economic stay .. it’s all ok
Guest User
Queen Room - Smoking
Stayed in Jun 2022
Other
1 review
1.0/5
Posted on Jun 19, 2022
Roaches nast asfk
Guest User
Mobility Accessible Queen Room
Stayed in Jan 2022
Business travelers
3 review
1.0/5
Posted on Jan 8, 2022
There are cockroaches, the air conditioning doesn't work, it stinks and there is a lot of garbage everywhere, I can't spend the night here I need my money back Very bad attention, I had to wait more than two hours for my check in. I give it a 0 rating
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Guest User
Stayed in May 2024
Business travelers
2.0/5
Posted on May 12, 2024
Hotel was clean enough and had a laundry, ice etc. No water provided in rooms but coffee and water in reception. Our room was in a separate.block. The biggest nuisance was nonleft luggage facility. We were keen to enjoy our last morning before heading to the airport. Our departure time was 11.45 but the hotel would.jot allow a 45 minute extension for one of our rooms for an improvised bag store. Consequently my last morning was spent watching a pile of luggage in reception whilst the rest of the team did Bearzona and downtown. Absolutely shocking intransigence. Plenty of hotels in Flagstaff, will pick another next time.
Guest User
Stayed in Mar 2024
Other
1.0/5
Posted on Mar 5, 2024
If you like smelling like a dirty ashtray and you like *********** then this is the place for you! Even the "non smoking " room smelled like a dirty ashtray. Also keep an eye on your car because it may be used for a romantic interlude between your local drug dealer and "Toots" the **********
Guest User
Stayed in Dec 2023
Other
1.0/5
Posted on Dec 7, 2023
Whoever owns this hotel has to know the maintenance problems- roaches, plaster falling of the walls. The owner can do alit to improve the experience of a guest by doing things that cost nothing. Like hire front desk clerks that smile when you walk in the lobby, and want the guest to have a great stay. Checking in to this hotel was horrible and unfriendly. I imagine the desk clerk is dealing with so many complaints they don't have the ability to smile and be friendly. If the front desk is encased in protective glass, that says the employees are not safe, so how does that make a guest feel safe staying here. I appreciate the gate to park if my car and belongings are in jeopardy by staying here, but it also made me feel unsafe. An exterminator is definitely needed at this property because the roaches kept coming . I do applaud whoever cleaned my room 242 12/6/2023. The room was immaculate, and the owner better give the room attendant the praise they deserve. Thus neighborhood feels unsafe and the police department should step up because businesses like this can't survive in an unsafe neighborhood.
Guest User
Stayed in Jun 2023
Other
1.0/5
Posted on Jun 6, 2023
This hotel was a nightmare. Filthy. Cockroaches in bed. Locks busted, TV ripped out of the wall. The most disgusted place I ever saw! Area was infested with homeless people, yhey looked like junkies.
Guest User
Stayed in Apr 2023
Other
1.0/5
Posted on Apr 15, 2023
I would give it a negative 10 stars. The worst place I have ever stayed at. The first room I was put in the TV was missing so I asked to be put in another room. They gave me a different room and that one had somebody else is cloth on the bed. They gave me another room and the TV was smashed and window was cracked. There were homeless people everywhere and sleeping under the stairwell doing *****. My door was kicked in and did not close right. The sprinkler head was taped over and the light in the bathroom was falling out of the ceiling. I found cockroaches and said something to the office and the response I got was “ this is Phoenix”. I had people knocking on my door at different times of day. Stay strapped to protect yourself. They would not cancel or give me a refund. So I spent good money to stay in a CRAP hole.