Holiday Inn Express & Suites Phoenix Dwtn - State Capitol Reviews

Very clean and looks new for everything . The breakfast is great , the front desk very nice . We have to come to Phoenix , will book here when we need to come

Location close to many downtown attractions. The staff were friendly and the facilities were clean and well maintained. The room was cozy and clean. The breakfast was more than adequate to accommodate an hungry morning appetite. The cinnamon rolls were on point. I’d recommend staying here anytime. Enjoyed my short one night stay.

It was a comfortable stay

Enjoyed the complimentary breakfast and the location was perfect

Although it is close to the city, there is nothing around. If you live consecutively, if you don't ask the front desk to arrange it, no one will clean it. Breakfast is okay, several kinds of bread, cereal, fruit, juice, tea and coffee, and two kinds of meat and eggs. The gym is small, you can enter with a card 24 hours a day, and the laundry room is self-service.

The environment is OK, but there is no supporting business district within walking distance, so you have to drive

Overall it was a very clean and modern hotel there was a little bit of nothing around there convenience wise. I really would have liked if they had more vegan food options. Friendly staff.

The hotel was nice. Everything was very clean and the employees were friendly. I was worried about checking in late because my plane was delayed but after a call to the front desk it wasn’t a problem at all. Close enough for me to walk to and from the venue I was visiting. It was a great stay.

Super staff, very helpful and friendly. Clean, quiet, safe easy parking. Close to all government businesses.

Nice hotel. Easy parking. Very nice pool. Kind and helpful staff. Typical breakfast for these types of hotels.

Somewhat disappointed after reading the positive reviews. First impressions-just blah. Everything in the hotel is some shade of beige, brown, and chartreuse-green. Front desk clerk nice enough, but knew nothing about the common-area computer when I asked to print something. The room and it's amenities are minimal to non-existent. Plastic cups/foam coffee cups, wall mounted soap, shampoo, and lotion dispensers (the Dove brand hand soap was greatly watered down!), individual soap and other toiletries not offered, TV has limited channel choices, and the basic coffee/tea set up was in a dark cubby leaving one to grab for a cell phone flashlight in order to make a cup of joe. Not something anyone would like to do first thing in the morning. Another issue that may not be important to everyone, but the water pressure is exceedingly low! I'm all for water conservation, but it took so long to rinse off, I wonder how much water that wasted just due to length of time letting the water run. The overall impression it left me with was that of "thanks for your money, now leave" They really don't seem to do ANYTHING above and beyond to make you feel like you are a welcome guest. On a positive note, the housekeeping staff that we came in contact with upon our departure were extremely nice, courteous and friendly. I do recommend they increase parking lot. LOT IS VERY SMALL for the size of hotel. I hope that this was just a fluke and other travelers do not share the same experience.

The outdoor pool and hot tub was open, even though it was just February. The work out are was very nice.

I was there in Phoenix for a family court date. It happened to be the night of Valentines Day. Thankful the rate was not as high as the neighboring city hotels.

Very pleased with this location, easy check in/out. Very clean common areas. Downfall are the pillows, very uncomfortable but bed was great. Room was clean except with a few minor details. Curtious staff and one of the best breakfasts with many options and great tasting coffee!!