The Arch Phuket Hotel Reviews
The Arch Phuket Hotel
100/662-665 Moo 5, Ratsada Sub-District, ThailandView Hotel Details
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The Arch Phuket Hotel Guest Reviews
4.3/5
Very Good
32 review
Verified reviewsLocation4.1
Amenities4.1
Service4.5
Cleanliness4.6
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All Reviews(32)
Positive reviews(31)
Reviews with photos/video(9)
Clean and tidy(10)
Awesome stay(10)
Awesome rooms(10)
Great service(10)
Delicious breakfast(7)
Negative reviews(1)
Guest User
Superior Twin A
Stayed in Dec 2023
Family
12 review
Great
Posted on Dec 14, 2023
CLEAN AND HUGE japanese theme hotel. The staffs are friendly and helpful. Only drawback is the location is not near any attraction but there is a 7-11 within 500m away. Worth staying if you like a peaceful and quiet night.
6/13
Response from Property: Dear Customer.Thank you for choosing to stay with us on your latest visit to the city and taking the time to share your positive experience with us. We are very pleased to hear that you enjoyed your stay with us. We are committed to providing superior service to our guests. Therefore your opinion is very important to us. And we thank you once again for providing such information.Best regards,Pholawat Aiedkaew Front Office Manager
wednesdayperson
Superior Double B
Stayed in May 2024
Couples
2 review
Outstanding
Posted on May 27, 2024
Room is very good, breakfast is so delicious. I feel very satisfied.
Response from Property: Dear Customer.Thank you for choosing to stay with us on your latest visit to the city and taking the time to share your positive experience with us. We are very pleased to hear that you enjoyed your stay with us. We are committed to providing superior service to our guests. Therefore your opinion is very important to us. And we thank you once again for providing such information.Best regards,Pholawat Aiedkaew Front Office Manager
Pose Mudlone
Superior Twin A
Stayed in Mar 2024
Friends
24 review
Outstanding
Posted on May 29, 2024
Excellent room and staff. Very nice view and is perfect for stay.
Response from Property: Dear Customer.Thank you for your great review and suggestions. Based on your stay at THE ARCH PHUKET HOTEL, your feedback will be shared with our associates to encourage them to provide better service to our guests and Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,Best regards,Pholawat Aiedkaew Front Office Manager
Bong Heng
Superior Twin A
Stayed in Feb 2024
Couples
7 review
Posted on Mar 1, 2024
Is a newly renovated Japanese style hotel. CLEAN AND HELPFUL STAFF.
Response from Property: Dear Customer.Thank you for your great review and suggestions. Based on your stay at THE ARCH PHUKET HOTEL, your feedback will be shared with our associates to encourage them to provide better service to our guests and Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,Best regards, Pholawat Aiedkaew Front Office Manager
Guest User
Superior Double A
Stayed in Mar 2024
Friends
5 review
Outstanding
Posted on Mar 16, 2024
Spacious room
Good service
New hotel
Very clean
Comfortable
Response from Property: Dear Customer. Thank you so much for choosing to stay with us and spent your value time to review the stay at THE ARCH PHUKET HOTEL. We are glad to hear that you had a great stay here experiences. We are looking forward to welcome you back here once again in the future. Best regards,Pholawat Aiedkaew Front Office Manager
Guest User
Superior Double A
Stayed in Feb 2024
Couples
2 review
Outstanding
Posted on Mar 1, 2024
Clean room, good facilities and good taste breakfast
Response from Property: Dear Customer.Thank you for choosing to stay with us on your latest visit to the city and taking the time to share your positive experience with us. We are very pleased to hear that you enjoyed your stay with us. We are committed to providing superior service to our guests. Therefore your opinion is very important to us. And we thank you once again for providing such information.Best regards, Pholawat Aiedkaew Front Office Manager
TanVictor
Superior Double A
Stayed in Jan 2024
Couples
1 review
Amazing
Posted on Jan 7, 2024
very good hotel and good design
Response from Property: Dear Customer. Thank you so much for choosing to stay with us and spent your value time to review the stay at THE ARCH PHUKET HOTEL. We are glad to hear that you had a great stay here experiences. We are looking forward to welcome you back here once again in the future. Best regards, Pholawat Aiedkaew Front Office Manager
Guest User
Superior Double A
Stayed in Dec 2023
Couples
5 review
Amazing
Posted on Feb 20, 2024
Very excellent room
Response from Property: Dear Customer.Thank you for your great review and suggestions. Based on your stay at THE ARCH PHUKET HOTEL, your feedback will be shared with our associates to encourage them to provide better service to our guests and Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,Best regards, Pholawat Aiedkaew Front Office Manager
Li haomeia.
Superior Double A
Stayed in Apr 2024
Solo travelers
7 review
Outstanding
Posted on May 16, 2024
This is the second time I've visited a Phuket hotel. I really recommend this one! The service attitude is very good! And the room is still very clean! The breakfast is not rich! But it's okay! There are 711 stores on the front and back roads. It only takes two minutes to walk there. It's convenient~
Original TextTranslated by Google
6/7
Response from Property: Dear Customer.Thank you for choosing to stay with us on your latest visit to the city and taking the time to share your positive experience with us. We are very pleased to hear that you enjoyed your stay with us. We are committed to providing superior service to our guests. Therefore your opinion is very important to us. And we thank you once again for providing such information.Best regards,Pholawat Aiedkaew Front Office Manager
Guest User
Superior Double A
Stayed in Mar 2024
Couples
1 review
Very Good
Posted on Apr 3, 2024
The service staff is friendly. Although it is located next to the road, it is not noisy at all. There is a 711 and a pharmacy across the street. Very close to Frog Night Market! (You can get there by walking)
The breakfast is delicious, and you can see the hotel's care! Worth recommending👍🌟
Original TextTranslated by Google
Response from Property: Dear Customer.Thank you for choosing to stay with us on your latest visit to the city and taking the time to share your positive experience with us. We are very pleased to hear that you enjoyed your stay with us. We are committed to providing superior service to our guests. Therefore your opinion is very important to us. And we thank you once again for providing such information.Best regards,Pholawat Aiedkaew Front Office Manager
Guest User
Superior Double B
Stayed in Feb 2024
Couples
5 review
Posted on Feb 27, 2024
The decoration style of the room is okay, but our sewer is not very good. The attitude of the waiter is okay. Because it is so cheap, there is nothing to choose from. There is a fruit shop at the door and there is nothing to do.
Original TextTranslated by Google
Response from Property: Dear Customer.Thank you for your great review and suggestions. Based on your stay at THE ARCH PHUKET HOTEL, your feedback will be shared with our associates to encourage them to provide better service to our guests and Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,Best regards, Pholawat Aiedkaew Front Office Manager
12maysa
Superior Double B
Stayed in Feb 2024
Couples
1 review
Outstanding
Posted on Feb 12, 2024
Good accommodation, clean, Japanese atmosphere. I really like it. The equipment in the room is good. There is also a steam iron provided. I really like the breakfast. It's delicious. The staff are also good.
Original TextTranslated by Google
6/7
Response from Property: Dear Customer.Thank you for choosing to stay with us on your latest visit to the city and taking the time to share your positive experience with us. We are very pleased to hear that you enjoyed your stay with us. We are committed to providing superior service to our guests. Therefore your opinion is very important to us. And we thank you once again for providing such information.Best regards, Pholawat Aiedkaew Front Office Manager
Anonymous User
Standard Double
Stayed in May 2024
Friends
22 review
Very Good
Posted on May 3, 2024
The hotel is on the roadside. It was very noisy at night. I just happened to pass by and I don't know if it was because of the road construction. The noise was so noisy that it gave me a headache. So I checked out quickly.
Original TextTranslated by Google
Response from Property: Dear Customer.Thank you for choosing to stay with us on your latest visit to the city and taking the time to share your positive experience with us. We are very pleased to hear that you enjoyed your stay with us. We are committed to providing superior service to our guests. Therefore your opinion is very important to us. And we thank you once again for providing such information.Best regards,Pholawat Aiedkaew Front Office Manager
Anonymous User
Standard Double
Stayed in Apr 2024
Friends
9 review
Posted on Apr 22, 2024
The only problem is the location. It's inconvenient to go anywhere. The facilities are not good either. You get what you pay for. The toilet doesn't even have a curtain. It's like a 7 Days Inn in China. Advantages: cheap price and good service.
Original TextTranslated by Google
Response from Property: Dear Customer.Thank you for your great review and suggestions. Based on your stay at THE ARCH PHUKET HOTEL, your feedback will be shared with our associates to encourage them to provide better service to our guests and Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,Best regards,Pholawat Aiedkaew Front Office Manager
Guest User
Superior Twin A
Stayed in Mar 2024
Friends
2 review
Outstanding
Posted on Mar 29, 2024
Cleanliness: Clean and tidy. This is the most satisfactory hotel I have stayed in in Phi Phi Island! Shopping around is also very convenient, there are large shopping malls.
Service: The service attitude is very good, and the Japanese-style service is naturally not bad.
Environment: It's just on the side of the road. The speeders are too noisy during the day, but it's fine at night.
Facilities: They are all relatively new. Because of the new hotel, the water quality is really good and better than other hotels.
Original TextTranslated by Google
Response from Property: Dear Customer.Thank you for your great review and suggestions. Based on your stay at THE ARCH PHUKET HOTEL, your feedback will be shared with our associates to encourage them to provide better service to our guests and Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,Best regards,Pholawat Aiedkaew Front Office Manager