The Marin Phuket Kamala Beach Reviews
The Marin Phuket Kamala Beach
111/1 Soi Kamala 12, Kamala, Kathu District, Phuket Thailand 5, Kathu, Phuket Province, 83120, ThailandView Hotel Details
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The Marin Phuket Kamala Beach Guest Reviews
4.4/5
Very Good
50 review
Verified reviewsLocation4.2
Amenities4.5
Service4.2
Cleanliness4.6
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All reviews(50)
Positive reviews(45)
Reviews with photos/video(17)
Awesome stay(24)
Clean and tidy(12)
Great service(9)
Loved the beach(7)
Close to beach(7)
Large rooms(5)
Negative reviews(5)
James
Deluxe Twin Room
Stayed in Aug 2024
Solo travelers
60 review
Outstanding
Posted on Aug 20, 2024
Enjoyed this hotel a lot as a solo traveller… brilliant, large, quiet rooms, great staff and the location is good too… the hotel seems spacious too, never too crowded. I will stay again for sure
Response from Property: Dear JamesThank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that you enjoyed your stay as a solo traveler and found our rooms spacious, quiet, and comfortable. It’s great to know that our staff and location added to your positive experience.We look forward to welcoming you back in the future. If there’s anything specific you need during your next stay, please don’t hesitate to let us know. Safe travels and see you soon.Grand regardsAle
Yosko
Deluxe Twin Room
Stayed in Jul 2024
Couples
8 review
Outstanding
Posted on Jul 11, 2024
The Marin Phuket provided us with a wonderful experience from check-in to check-out. We originally planned to stay at Twin Palms but decided last minute to stay at The Marin Phuket, and we were pleased with our decision.
The hotel did not disappoint. They offer two bars with 50% off during happy hours, and we particularly enjoyed the rooftop bar for its stunning views and delicious BBQ.
They also provide shuttle service to both Surin Beach and Kamala Beach, or you can easily walk to the beach in just 5 minutes. The hotel features two swimming pools with beautiful lighting at night, perfect for capturing great photos.
They also surprised my husband with a birthday cake. Which will be a core memory. Thank you.
We highly recommend The Marin Phuket to anyone looking to visit Kamala Beach. It offers a peaceful escape from the crowds while still being conveniently close to town.
6/8
Response from Property: Dear Yosko, Thank you so much for your glowing review! We're thrilled to hear that your last-minute decision to stay with us at The Marin Phuket turned out to be such a wonderful experience from start to finish.It's fantastic that you enjoyed our two bars with their 50% off during happy hours, especially the rooftop bar with its stunning views and delicious BBQ. We're delighted that our shuttle service to Surin Beach and Kamala Beach added convenience to your stay, and that you found the beach just a short walk away.We're also pleased that you appreciated our two swimming pools with their beautiful night lighting, perfect for capturing memorable photos, as well as the birthday cake surprise for your husband. Making special moments like these is what we strive for.Thank you once again for your kind words and recommendation. We look forward to welcoming you back for another peaceful escape to Kamala Beach!Grand regardsAle
Natthira_
Deluxe Twin Room
Stayed in May 2024
Couples
10 review
Outstanding
Posted on May 25, 2024
Room is very clean. There is shutter bus to the beach. Nice swimming pool rooftop. Breakfast is nice. Money for value.
Response from Property: Dear Khun NatthiraThank you for a wonderful comment. Your comment will an encouragement of us to create a better service in the future.Grand regardsAle
Guest User
Deluxe Pool Access Twin
Stayed in Mar 2024
Family
3 review
Posted on Mar 11, 2024
We stayed deluxe pool access room.
We payed higher price for this room. But everytime we go to our balcony pool chair there was somenone Russians…
So may russians, i was confused is it okay asian can stay this hotel???
Waste of money if you can stay someone’s reserved seat.
Front was nice but like exhausted, everytime i ask someting there was tired face and when we go check out they charged some money even we pay everything when we check in…
I am okay like this situation with cheap hotels.
But come on! Isn’t it luxury hotel. Maybe my misunderstanding…
We saw little cockroach in my room maybe from balcony.
Beach was far but you can go on shuttle bus from hotel.
Play room, gym, rooftop pool was wonderful.
And the buffet breakfast was everything I can forgive this hotel.
Response from Property: Dear Guest,We do apologize for the happened uncomfortable regarding another guest sit on your balcony pool chair and insect in the room. We try our best to manage everything properly for our guest. However, some time might come from language barrier and misunderstanding make this kind of situation happen. Thank you for your great comments regarding playroom, gym, rooftop and breakfast. These comments will share with team and it will be a good motivation for them to create a better service in the future.Grand regardsAle
Guest User
Two Bedroom Suite
Stayed in Feb 2024
Family
1 review
Great
Posted on Feb 20, 2024
We booked 2 room apartment but the view is not nice is faces the entrance road, the room and the bathroom are great and comfortable, 2 pools one is on the ground and the other is on the roof top with great view, breakfast have a lot of varieties and excellent. Staff very
Response from Property: Dear guestThank you for your comment. Glad of us to know that you were happy with our room design, breakfast and staff service courtesy. However, we do apologize for happened uncomfortable regarding the room assignment. Missing points will be improved and make it better in our good points.Grand regardsAle
Anonymous User
Deluxe Twin Room
Stayed in Dec 2023
Family
1 review
Outstanding
Posted on Jan 16, 2024
One of the best seductive I've ever stayed. All facilities are brand news. Staffs are super friendly. We stayed there during my birthday and even got a complimentary champagne and cake. Love every minute of it and I would definitely stay there again if I ever come back to Phuket.
Response from Property: Dear Anonymous,Thank you for sharing your experience. Your comment will be a great motivation for us to make it better in the future.Grand regardsAle
Gowhere?
Deluxe Twin Room
Stayed in Dec 2023
Couples
65 review
Posted on Jan 1, 2024
New hotel that opened in Oct23. Hence you can expect brand new furnishes and facilities. Stayed here on NYE wanting to catch the fireworks display on Kamala beach. Everything is ok except for the service that can be improved. Ordered in room dining and waited 2 hrs only to find our that they missed my order. Manager did a service recovery by ordering food FOC from the buffet dinner. Next day during check out was charged another 2,000thb for ‘banquet’. They claimed this was for the alcohol purchased during the countdown celebration. Again, i paid full cash for all the alcohol i consumed. Service and communication seems lacking in this new establishment. Perhaps it is the peak season that has led to part-time workers who were brought in to help. Even then, would not expect a 5 star hotel to be so, much less the atonishing price i paid that night. Nonetheless, things like this do happen. Will visit again if im in Kamala.
Response from Property: Dear GowhereThank you for the comment. We do apologize for the happened uncomfortable. Comment from your experiences will share with team and brainstorming to improve and make it better in the future.Grand regardsAle
WongMichael
Deluxe Twin Room
Stayed in Jun 2024
Family
1 review
Very Good
Posted on Jun 24, 2024
Why charge basic room inventories like laundry bag. Is not a budget hotel.
And after upgraded & pay extra 12,000 baht for the room
Response from Property: Dear WongThank you for sharing your feedback with us. We apologize for any inconvenience caused regarding the charge for basic room amenities like the laundry bag. We strive to offer transparency in our pricing and will review our policies to ensure they align with our guests' expectations. Your insights are valuable to us, and we appreciate on that. If there's anything else we can assist you with, please feel free to let us know.Grand regardsAle
Tom
Deluxe Twin Room
Stayed in Jun 2024
Couples
2 review
Posted on Jun 12, 2024
Satisfying hygiene and service. I would be better if it provided free transportation to Patong Beach.
Response from Property: Dear Tom,It sounds like you were satisfied with the cleanliness and service. The suggestion for offering free transportation to Patong Beach is noted; it could enhance the overall guest experience by providing added convenience.Grand regardsAle
Mathieu Jean-Baptiste
Deluxe Pool Access Twin
Stayed in Jun 2024
Couples
6 review
Amazing
Posted on Jun 4, 2024
Nice clean recent hotel, well design and good service/staff. Haven’t tried breakfast. Liked the bedroom pool access!
Response from Property: Dear MathieuThank you for the comment. We are delighted to hear that you enjoyed with our hotel and provided services. Await to have you as our returning guest in the next vacation.Grand regardsAle
Guest User
Deluxe Twin Room
Stayed in Jan 2024
Family
1 review
Very Good
Posted on Jan 13, 2024
Foyer had constant bad smell.
Location was ok. Spent most of our time at the beach rather than hotel.
Response from Property: Dear GuestThank you for the comment. We do apologize for happened uncomfortable regarding smell at foyer. Your comment will share with concerned person and sort it out immediately. Grand regardsAle
Guest User
Deluxe Twin Room
Stayed in Jan 2024
Couples
1 review
Great
Posted on Jan 12, 2024
+ I liked the location and the design of the rooms. it is a new modern hotel
- we lived near the emergency exit and literally heard all the noises. It was impossible to sleep
-there are literally few sundeds near the main pool. Never was lucky to get one
- The new year decorations i did not like, they look cheap and making hotel look cheap
- i was unlucky to get poisoned and there were no medicaments at the reception. They did not even offer help to bring me to the nearest apotheke...
Response from Property: Dear Guest,Thank you for the comment. We do apologize for the inconvenience caused to you regarding sunbed. Certainly, your comment will be a good information for us to make it better and enough for our guest in the future. Your suggestion regarding new year decoration will help us to plan and kame it better for coming festive. Regarding the offering of medicine when you got poisoning. Our staff did not give the medicine because we are care for our guest safety because we do not confident about the beside effect if we give you a medicine thus it will be better if you go to meet doctor. However, we please accept our apology for all happened uncomfortable. Grand regardsAle
Guest User
Deluxe Twin Room
Stayed in Dec 2023
Family
3 review
Great
Posted on Mar 26, 2024
Our room had a problem with ants. It was a reoccurring issue which we reported multiple times but they did not offer to switch our room. Breakfast was good and the experience overall was great.
Response from Property: Dear guest,We do apologize for the inconvenience caused to you regarding the ant. Thank you for a wonderful comment regarding breakfast and staying experience. Both of your comments will share to team, and it will help them to improve and develop their service to higher level.Grand regardsAle
Chrishiella
Deluxe Twin Room
Stayed in Dec 2023
Family
2 review
Outstanding
Posted on Jan 7, 2024
very nice hospitablity from The Marin Phuket Kamala Beach, my family and i arrived around 9am and they allowed us to had early check in which is a life safer !we had 6am morning flight and having this access probably the best thing happen in my short 3 days Phuket trip, shout out to the receiptionist !
the hotel is nice, near to kamala beach.
since they are new, everything is so clean and neat. i expected more on breakfast variety and also lobby facilities.
you can walk to kamala beach, cafe del mar, carnaval magic and fanatasea.
but to town, you need to take 50 mins drive. but it's all worth it.
Response from Property: Dear ChrisshiellaThank you for the wonderful comment. Your comment will share to team, and it will be a good motivation for us to create a better service.Grand regardsAle
ADEL MOHAMMED
Deluxe Twin Room
Stayed in Sep 2024
Travel with friends
2 review
Amazing
Posted on Sep 12, 2024
Nice hotel 👍
Response from Property: Dear AdelThank you for your wonderful review.Hopefully to have a chance to serve you again here as a returning customer.Grand regardsAle