Wyndham Garden Naithon Phuket

Wyndham Garden Naithon Phuket Reviews

Wyndham Garden Naithon Phuket

28/40 Naithon Beach Sakhu A.Thalang, Thalang, Phuket Province, 83110, ThailandView Hotel Details
Wyndham Garden Naithon Phuket
Wyndham Garden Naithon PhuketWyndham Garden Naithon PhuketWyndham Garden Naithon Phuket
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Wyndham Garden Naithon Phuket Guest Reviews

4.4/5
Very Good
52 review
Verified reviews
Location4.3
Amenities4.2
Service4.4
Cleanliness4.5
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All reviews(52)
Positive reviews(43)
Reviews with photos/video(18)
Awesome stay(24)
Great service(19)
Clean and tidy(17)
Awesome rooms(16)
Close to beach(9)
Loved the beach(7)
Average sound insulation(7)
Large rooms(5)
Negative reviews(9)
Anonymous User
Deluxe King Room
Stayed in Sep 2024
Family
1 review
3.7/5
Posted on Oct 8, 2024
Clean, friendly environment as well as the staff. However this location is seems more private and cozy. Shop closed pretty early like 10pm withing the vicinity of this hotel. Overall a good place yeah.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you found our environment clean and enjoyed the friendliness of our staff.We appreciate your comments regarding the cozy atmosphere of our location, which aims to provide a private and relaxing experience for our guests. We also acknowledge your observation about the nearby shops closing early and we are continuously looking for ways to enhance our guests' experience in this regard.Thank you once again for your review. We hope to welcome you back soon for another enjoyable stay.Warm regards,Pravit R.Front Office Manager
Bradley K
Deluxe Pool Access Room King Bed
Stayed in Jul 2024
Couples
5 review
4.5/5
Great
Posted on Jul 18, 2024
Friendly and helpful staff. Had to request room to be cleaned several times. Construction right now is a pain. Get the happy hour cocktails - they are fantastic! Nice pool, but breakfast is little expensive if not included in the booking price. Beach & Bubbles restaurant nearby has great breakfast after 11am. 5 min walk to the beach is a hassle, but they do allow towels to be taken to the beach. Will be a great stay once the construction next door is done. Pleasant place to stay tho.
Response from Property: Dear Mr. Bradley K,Thank you for sharing your detailed feedback about your recent stay with us. We are delighted to hear that you found our staff to be friendly and helpful and that you enjoyed the happy hour cocktails and our pool facilities.We apologize for the inconvenience you experienced with the room cleaning. Your comments have been shared with our housekeeping team to ensure such issues are addressed promptly in the future. We also appreciate your understanding regarding the ongoing construction. We are actively working to minimize any disruptions and we look forward to offering an even better experience once the construction is completed.Regarding breakfast, we strive to provide a variety of options and ensure good value for our guests. Your feedback on the pricing is noted and we will review it to see if adjustments can be made. We are glad to hear that you enjoyed the nearby Beach, restaurant nearby and the convenience of beach access with our provided towels.Thank you for choosing to stay with us at Wyndham Garden Naithon Phuket and for your positive reviews on our property. We look forward to welcoming you back in the future.Warm regards,Pravit R.Front Office Manager
Anonymous User
Deluxe King Room
Stayed in Jul 2024
Solo travelers
20 review
5.0/5
Outstanding
Posted on Jul 14, 2024
New Resort, everything feels clean and new. Lots of construction works next door but wasn't that noisy Great size rooms, super comfy Highly recommended
Response from Property: Dear Valued Guest,Thank you for taking the time to share your wonderful review and for giving us a perfect 5/5 score. We are delighted to hear that you enjoyed your stay at our property and appreciated the cleanliness and freshness of our facilities.We are glad that the construction work next door did not significantly affect your stay and that you found our rooms to be spacious and comfortable. Your recommendation means a lot to us and we are pleased to have met your expectations.Once again, thank you very much for choosing Wyndham Garden Naithon Phuket as your destination in Phuket. We look forward to welcoming you back for another exceptional experience in the future.Warm regards,Pravit R.Front Office Manager
Anonymous User
Family Suite Pool Access, 1 King Bed And 1 Single Bed
Stayed in Sep 2024
Family
2 review
4.0/5
Very Good
Posted on Sep 4, 2024
Hotel was located out of the way and had renovations ongoing. Hotel was very clean and cozy. The room we booked was huge and accommodated my family very well. Only downside is getting quality halal foods nearby and not much shops around. Staffs were very friendly. Breakfast wasn't a huge spread and was not exactly appealing. Above all enjoyed our stay in Wyndham Garden Naithon.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay at Wyndham Garden Naithon Phuket. We are delighted to hear that you found our hotel clean, cozy, and that the room met your family’s needs. We are also pleased that our friendly staff made your stay enjoyable.We apologize for any inconvenience caused by the ongoing renovations and for the limited dining and shopping options nearby. Your comments on the breakfast selection have been noted, and we will work to improve our offerings to better meet our guests’ expectations.We appreciate your understanding and patience, and we are glad to know that, overall you enjoyed your stay with us. We hope to have the pleasure of welcoming you and your family back in the future.Warm regards,Pravit R.Front Office Manager
gugu
Deluxe King Room
Stayed in Aug 2024
Solo travelers
2 review
2.7/5
Posted on Aug 19, 2024
Very nice rooms…but very inconvenient location very far from all the major things though …also the construction ruins everything…you barely see the beauty of the hotel…you will be spending quite a-lot on transport …their service is great though but if you plan on exploring I would not recommend .
Response from Property: Dear Valued Guest,Thank you for sharing your detailed feedback about your recent stay with us. We are pleased to hear that you enjoyed our rooms and appreciated the service provided by our team. Your kind words mean a great deal to us.We sincerely apologize for any inconvenience caused by our location and the ongoing construction nearby. We understand that our distance from major attractions may have posed a challenge. Please be assured that we are actively working to mitigate the impact of the construction and enhance the overall experience for our guests.We greatly appreciate your feedback and will take it into account as we continue to improve our services and facilities. Should your travels bring you back to the area, we would welcome the opportunity to ensure a more seamless experience for you.Thank you once again for your valuable feedback.Warm regards,Pravit R.Front Office Manager
Guest User
Deluxe King Room
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 1, 2024
Good hotel, room is clean , near to beach and airport ، the only thing I would to be improved the breakfast buffet, no food for Middle Eastern and arabs , i hope they add , hammus , falafel , labneh and beans حلو ونظيف ومكانه قريب من المطار بس الفطور اسيوي
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to hear that you found our hotel clean and conveniently located near both the beach and the airport. It is wonderful to know that you appreciated these aspects of your stay.We sincerely appreciate your suggestions regarding the breakfast buffet. Providing a diverse and enjoyable dining experience for all our guests is a top priority for us. We understand the importance of various tastes and foods preferences, including Middle Eastern cuisine. We will certainly take your recommendations of adding hummus, falafel, labneh and beans into consideration as we continue to enhance our breakfast offerings. Your feedback is valuable and it helps us to improve our services. Thank you vey much for choosing Wyndham Garden Naithon Phuket as your destination in Phuket. We look forward to welcoming you back in the future and providing an even better experience.Warm regards,Pravit R.Front Office Manager
Artem Sl
2 Twin Bed Deluxe Room
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on May 19, 2024
Location is good. You can walk to the beach in around 5 minutes. Room is quite big, has couch, table suitable to work with laptop and even small kitchen. Area around hotel is quiet, not much people on the beach. Beach is very good, clear water, not much waves. Its suitable if you like quite vacation, no load music, bars or sex workers around. 20 mins to airport. No 7-11 around but have local convenience stores. Even though room has kitchen, it doesn't have plates, forks and spoons. When we asked hotel staff to provide us with cutlery, they say it would cost us 100 baht NON-refundable charge, which I find very strange. I mean why you place kitchen in room but zero plates.
Response from Property: Dear Artem Sl,Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed our convenient location, spacious rooms and the peaceful environment surrounding our hotel. It is great to know that the beach and the overall tranquility of the area met your expectations for a quiet vacation.We sincerely apologize for the inconvenience you experienced regarding the kitchen utensils. We understand how this could be frustrating and will certainly review our policy to ensure it better meets our guests' needs. Your comments are valuable to us as we strive to improve our services.Thank you once again for your review and choosing Wyndham Garden Naithon Phuket as your destination in Phuket. We hope to have the opportunity to welcome you back in the future.Warm regards,Pravit R.Front Office Manager
Guest User
Deluxe Pool Access Room King Bed
Stayed in Jul 2024
Family
1 review
4.5/5
Great
Posted on Aug 1, 2024
All was good. Staff was friendly & helpful. We had a pleasant stay.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your positive feedback with fantastic score. We are delighted to hear that you found our staff friendly and helpful and that you had a pleasant stay with us.Your satisfaction is our top priority and your kind words serve as great motivation for our team to continue delivering excellent service. We hope to have the pleasure of welcoming you back in the future.Warm regards,Pravit R.Front Office Manager.
Manfred
Deluxe King Room
Stayed in Sep 2024
Couples
12 review
5.0/5
Outstanding
Posted on Sep 19, 2024
place was really nice. clean and big enough for 2.
Response from Property: Dear Mr. Manfred,Thank you for taking the time to share your feedback and for your excellent 5/5 score. We are delighted to hear that you found our place to be clean, spacious and well-suited for your stay.Providing a comfortable and welcoming environment for our guests is our top priority and we are glad to know we met your expectations. We look forward to welcoming you back in the future for another enjoyable experience.Warm regards, Pravit R. Front Office Manager
kel smith
Deluxe Pool Access Room King Bed
Stayed in Feb 2024
Couples
4 review
3.2/5
Posted on Feb 29, 2024
Unfortunately this “hotel” is actually in the centre of a very busy construction site. Very very noisy from 7.30 am to 7pm every day , even on Religious holiday. We had chosen to stay in ground floor pool access which was good but the pleasure was destroyed by noise and construction workers looking down onto our patio. The manager was helpful and offered us a free shuttle to airport which was good but our final 6 days in Thailand were ruined.
Response from Property: Dear Mr.Kel Smith,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for any inconvenience caused by the construction activities in the vicinity. We understand how disruptive noise can be, especially during your precious moments of relaxation.Please rest assured that we take your comments seriously, and we are actively working with the local authorities to address the noise concerns in the surrounding area. Your feedback serves as a valuable reminder of the importance of ensuring a peaceful and enjoyable experience for all our guests.We are pleased to hear that you found our ground floor pool access accommodation to be satisfactory, despite the external disruptions. We regret that your overall experience fell short of expectations due to the ongoing construction.We are glad that our manager was able to provide assistance by offering a complimentary shuttle service to the airport. However, we acknowledge that this gesture may not fully compensate for the inconvenience you experienced during your stay.Your feedback is valuable to us, and we will use it to implement measures to minimize any similar occurrences in the future. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Thank you once again for your feedback, and we sincerely apologize for any disappointment caused.Warm regards,Pravit R.Front Office Manager
Guest User
Deluxe Double or Twin Room
Stayed in Dec 2023
Solo travelers
55 review
4.5/5
Great
Posted on Dec 29, 2023
Easy and friendly check in. A few steps from the beach and all local amenities. I booked half board and had a good choice of three courses freshly cooked. Breakfast was also a very good buffet. Room was spacious and thoughtfully equipped with drying racks on the balcony. Pool was good for a few lengths. Only downside is the expansion and construction work which doesn't cause any disturbance but blocks the view from the ground floor.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your recent stay at our hotel.We are pleased to learn that your check-in experience was smooth and hassle-free. It's wonderful to hear that you found our location convenient, being just steps away from the beach and local amenities. We strive to provide a comfortable and enjoyable dining experience for our guests and we are glad to hear that you appreciated the variety and quality of our half board offerings as well as the breakfast buffet.Your compliments regarding the spaciousness and thoughtful amenities of your room are greatly appreciated. We aim to ensure that our guests have everything they need for a pleasant stay and we are pleased to hear that the drying racks on the balcony were a helpful addition.We are glad that you were able to enjoy our pool facilities during your stay. However, we apologize for any inconvenience caused by the expansion and construction work taking place. Rest assured, we are continually working to improve our property and enhance the overall experience for our guests.Once again, thank you for choosing Wyndham Garden Naithon Phuket as your destination in Phuket. We hope to have the opportunity to welcome you back for another memorable stay in the future.Warm regards,Pravit R.Front Office Manager
Guest User
Deluxe King Room
Stayed in Oct 2024
Couples
7 review
5.0/5
Outstanding
Posted on Oct 19, 2024
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Response from Property: Dear Valued Guest,Thank you for taking the time to share your excellent review and for awarding us a perfect 5/5 score. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.At Wyndham Garden Naithon Phuket, we strive to provide each guest with an exceptional experience and we are delighted that we were able to make your visit memorable. Your kind words will be shared with our team as a source of encouragement to continue delivering outstanding service.We hope to have the pleasure of welcoming you back to Wyndham Garden Naithon Phuket in the near future. Please feel free to reach out to us directly if there is anything we can do to make your next stay even more enjoyable.Warm regards,Pravit R.Front Office Manager
VladimirGrin
Deluxe King Room
Stayed in Sep 2024
Solo travelers
2 review
4.5/5
Great
Posted on Sep 20, 2024
Fresh clean rooms, friendly staff, beach and cafes/shops nearby. Overall, I am happy with my visit to this hotel, the noise from construction work was a bit distracting. Of the minuses, perhaps, only the distance from the main part of the island, local taxis are priced like in Moscow)
Original TextTranslated by Google
Response from Property: Dear VladimirGrin,Thank you for taking the time to share your experience at Wyndham Garden Naithon Phuket. We are delighted to hear that you enjoyed the fresh and clean rooms, as well as the friendly service provided by our staff. It is wonderful that our hotel located close to the beach, cafes and shops added convenience to your stay.We appreciate your understanding regarding the construction noise. We are continuously working to improve our facilities and we apologize for any disruption this may have caused. Your feedback helps us ensure that future stays are even more comfortable.We also recognize your comments about the distance to the main part of the island and the local taxi fares. While our location offers a peaceful retreat from the busier areas, we understand this might require some additional planning for transportation. We will explore ways to provide more information to guests about transport options, ensuring a smoother experience.Once again, thank you for your valuable feedback. We hope to welcome you back soon for another enjoyable stay.Warm regards,Pravit R.Front Office Manager
jingzi_620
Deluxe King Room
Stayed in Aug 2024
Family
17 review
5.0/5
Outstanding
Posted on Aug 18, 2024
The room is nice, with a public swimming pool, rich breakfast, and the restaurant serves Thai food, which tastes pretty good. It's close to the airport and the beach. The beach is quiet and less crowded, and the sand is very clean and fine.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for your wonderful review and for choosing to stay with us. We are thrilled to hear that you enjoyed your experience, from our comfortable rooms to the rich breakfast and the authentic Thai cuisine at our restaurant.We are delighted that you found our location convenient with its location which is close to both the airport and the beautiful, serene beach. It is great to know that the cleanliness and tranquility of the beach added to your satisfaction.Your kind words motivate our team to continue providing exceptional service and maintaining the high standards we are known for. We look forward to welcoming you back for another memorable stay.Warm regardsPravit R.Front Office Manager
LaideRyder-11
Premium Deluxe King Room
Stayed in Aug 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Aug 11, 2024
good Facilities: very good Hygiene: Very good Service: There is welcome water. The service attitude is really nothing to say. Service: Very good, smiling throughout the process
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback and for giving us a perfect 5/5 score. We are delighted to hear that you enjoyed our facilities, found our hygiene standards to be very good, and appreciated the warm and friendly service provided by our team.We are especially pleased to know that the welcome drink and our staff's smiling attitude contributed positively to your stay. Your kind words motivate us to maintain and improve our service standards.We look forward to welcoming you back for another pleasant stay in the near future.Warm regards,Pravit R.Front Office Manager