PL·Andaman Seaview Resort Reviews

Response from Property: Dear Guest,Thank you for choosing to stay at our hotel during your travels. We're sorry to hear that your stay didn't meet your expectations. We value your feedback and will take appropriate measures to address the issues you have raised.We will immediately address the issues you mentioned, including improving the cleanliness and sanitation of the room and enhancing our mosquito prevention measures to ensure guest comfort and safety. We hope these improvements will make you choose our hotel again in the future.We sincerely appreciate your feedback and hope that our improvements will earn your understanding and forgiveness. If you have any other questions or need further assistance, please feel free to contact us.Thank you for your patience and we look forward to welcoming you again in the future.

Response from Property: Hello, dear friend! First of all, we sincerely thank you for choosing our hotel as your vacation destination and taking the time to provide us with detailed feedback. Your experience and satisfaction are important to us. We are pleased to hear that you are satisfied with our staff, who are always committed to providing warm and attentive service to each guest. Regarding towel service for the pool and front desk, we are pleased to be able to accommodate your needs at the beach and on the sand and hope these details brought an extra level of convenience and comfort to your stay. In terms of breakfast, we understand that your evaluation is that it is satisfactory and you can eat enough. We have always been committed to providing guests with a variety of breakfast options, but we also recognize that there is still room for improvement in taste and variety. Your feedback will be used as an important reference for us to improve our breakfast service. Regarding the pigeon issue you mentioned next to the restaurant, we are deeply sorry for the inconvenience caused to you and other guests. Indeed, feeding pigeons can cause a host of problems, including disrupted meals, hygiene issues and potential pigeon overpopulation. In response to your suggestions, we will take immediate measures to strengthen patrols, etc., to maintain a comfortable and clean dining environment. Thank you again for your valuable suggestions. Your opinions are the key to our continuous improvement and service quality. We look forward to having the opportunity to serve you again in the future and provide you with a more perfect accommodation experience. Thank you very much for your support and understanding, and have a great day!

Response from Property: Dear guest, Thank you very much for choosing our hotel and taking the time to share your stay experience. We are very happy to hear your affirmation of the location, facilities and services of our hotel. We are well aware that the location is a major advantage of our hotel. It is only 100 meters away from Karon Beach and 1 minute away. Our hotel is equipped with 2 swimming pools, so you can relax in the cool water while enjoying the sunny beach. Our breakfast is rich in variety and is designed to meet the taste needs of every guest. There are also night markets and 711 supermarkets around the hotel, which really provides great convenience for your travel. We are honored to mention the airport pick-up service you mentioned. We have always been committed to providing guests with efficient and considerate pick-up and drop-off services. After receiving your flight information, the driver will prepare in advance to ensure that you can arrive at the hotel smoothly and safely. We are also very grateful for your affirmation of the driver, and we will share your feedback with the entire team to motivate them to do better. We are deeply sorry for the episode you encountered during your stay, that is, the misunderstanding caused by the front desk when charging the child's extra bed fee. We will strengthen the training of our employees and improve communication skills to prevent similar situations from happening again. At the same time, we are also very grateful that you clarified this issue with us at check-out, which gave us the opportunity to correct the mistake and improve the quality of service. Our hotel attracts many European guests, but we also welcome guests from all over the world, including our Chinese friends. We are very happy to hear that you had a good time here and hope that you will choose our hotel again so that we can provide you with more quality services. Thank you again for your affirmation and support of our hotel. We look forward to providing you with more excellent services and experiences in the days to come. Wish you a pleasant journey!

Response from Property: Thank you for your comments and endorsements. We will continue to work hard to make every detail an unforgettable classic! Welcome to your next stay.

Response from Property: It is not easy to meet each other in the vast sea of ​​people. It is our honor to meet you! We always insist on service first, but it is inevitable that there will be omissions during the stay. We will try our best to listen to and improve any dissatisfaction and opinions! Thanks for your feedback! Thank you for your understanding! Thank you so much! I wish you happiness every day!

Response from Property: Thank you for your comments and recognition. We will continue to work hard to make every detail an unforgettable classic! Welcome to stay next time.

Response from Property: We are sorry to hear that you had an unsatisfactory experience with your stay. We deeply regret this. If your complaint at the front desk is still not accepted, you have our WeChat group. You should notify us in the group and I will upgrade it for you. We have received your feedback and we will strengthen training and management to strive for continuous improvement. Thank you for your stay and welcome to come again next time!

Response from Property: Thank you for your comments and recognition. We will continue to work hard to make every detail memorable classic! Welcome to your next stay.

Response from Property: Thank you for your comments and recognition. We will continue to work hard to make every detail memorable classic! Welcome to your next stay.

Response from Property: Thank you for your comments and recognition. We will continue to work hard to make every detail memorable classic! Welcome to your next stay.

Response from Property: Thank you for your comments and recognition. We will continue to work hard to make every detail memorable classic! Welcome to your next stay.

Response from Property: Thank you for your comments and recognition. We will continue to work hard to make every detail memorable classic! Welcome to your next stay.

Response from Property: Thank you for your comments and recognition. We will continue to work hard to make every detail memorable classic! Welcome to your next stay.

Response from Property: Dear friends: Hello! Thank you very much for choosing our hotel and taking the time to provide us with such a detailed and constructive review of your stay. Your feedback is very important to us. It is an important reference for us to continuously improve service quality and improve customer experience. We deeply understand that you mentioned that the check-in experience was "fair". We understand that every guest has different expectations for their accommodation experience, and we always strive to provide every guest with a comfortable and warm accommodation environment. However, we also realize that in some areas we may not have met your expectations, and for that we are deeply sorry. Regarding the issues you mentioned about facility updates and service response speed, we have incorporated these suggestions into our improvement plan. We will regularly maintain and update the hotel's facilities to ensure that they are always in top condition and provide guests with a more comfortable and convenient stay. At the same time, we will also strengthen the training of employees to improve their service awareness and response speed to ensure that we can provide help quickly and effectively when guests need it. We sincerely appreciate your suggestions and opinions, which are the source of motivation for our continuous progress and improvement. We firmly believe that with your support and encouragement, our hotel will become better and better. Thank you again for your attention and support to us. We look forward to your visit again, when we will provide you with a better accommodation experience.