Centara Kata Resort Phuket

Centara Kata Resort Phuket Reviews

Centara Kata Resort Phuket

54 Ked Kwan Road, Kata Beach, Amphur Muang, Karon, Phuket, Mueang Phuket, Phuket Province, 83100, ThailandView Hotel Details
Centara Kata Resort Phuket
Centara Kata Resort PhuketCentara Kata Resort PhuketCentara Kata Resort Phuket
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Centara Kata Resort Phuket Guest Reviews

4.2/5
Very Good
107 review
Verified reviews
Location4.3
Amenities4.1
Service4.4
Cleanliness4.1
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All reviews(107)
Positive reviews(98)
Reviews with photos/video(55)
Great swimming pool(28)
Delicious breakfast(26)
Perfect for families(13)
Loved the beach(8)
Too many mosquitoes(8)
Close to beach(8)
Offers pick-up/drop-offs(6)
Convenient for shopping(5)
Negative reviews(9)
Guest User
Deluxe Garden View Twin
Stayed in Aug 2024
Couples
3 review
3.7/5
Posted on Aug 23, 2024
Room is fine, not glamorous but fine. Gym has fairly decent kit. Loads of shops, bars, resturaunt around. Hotel resturaunt and bar is also pretty sound. Pool is nice and plenty space around the pool.
Response from Property: Dear Guest, Thank you for staying with us recently and for taking the time to share your comments. I have taken note of your feedbacks and passed this on to our team for the immediate actions to ensure the pleasant stay for our guests. Thank you once again for staying with us. We anticipate delivering another holiday that is equally memorable for you in the nearly future. Sincerely yours, The Management
Rowenna Menzies
Family Room Pool Access Double/Double
Stayed in Jul 2024
Family
5 review
4.5/5
Great
Posted on Jul 24, 2024
I am traveling with 3 children (10 and 7). This is a very family-orientated hotel in a good location. The highlight is the 2 pools surrounded by the 2 hotel blocks. One pool is especially for children and includes a water slide and mini water park suitable for young children, this is the buzzing heart and soul of the hotel, bursting with kids. The other pool is somewhat empty, deep, relaxing... Both pools offer pool-access rooms, which are brilliant. Breakfast is delicious - a good selection of nice quality foods. On-site food is generally excellent and reasonably priced (children eat dinner for free). The bar and pool bar have Happy Hour :) There are also many other food options just along the street. Staff are very friendly and helpful. Super safe - kids running everywhere! Rooms are nice and very clean, but outdated. Super comfy beds!
Response from Property: Thank you for choosing us as a destination recently and your candid review. Your feedback is extremely valuable to us. We are very pleasure to get overall experience during your stay was good feedback. Look forward to welcoming you back again when your next trip to Phuket. Sincerely yours, The Management
Zisovitch
Two Bedroom Family Suite
Stayed in Jul 2024
Family
30 review
4.0/5
Very Good
Posted on Jul 25, 2024
We reserved a family room for 6 nights. After our arrival we felt very strong smell of canalization. The staff offered us another room 2 nights later. We were with kids, so at the end we stayed in the first room. They tried to help as much as they could, but this kids of hotel should have this smell. Beside this, the room was huge and well equipped.
Response from Property: Thank you very much for your candid review of your recent stay at our hotel. We all pleased to know that you have overall enjoyed your visit, your feedback is extremely valuable to us. Look forward to welcoming you back again in the near future. Best Regards, The Management
Alejandra97
Deluxe Garden View Twin
Stayed in Jul 2024
Family
1 review
4.2/5
Very Good
Posted on Aug 7, 2024
Amazing experience at Centara, great place for families. It’s close by the main things in Kata.
Response from Property: Dear Guest, Thank you for choosing us as a destination recently and your candid review. Your feedback is extremely valuable to us. We are very pleasure to get overall experience during your stay was good feedback. Look forward to welcoming you back again when your next trip to Phuket. Sincerely yours, The Management
명호
Deluxe Garden View King
Stayed in Jan 2024
Family
4 review
4.2/5
Very Good
Posted on Jan 18, 2024
This hotel located in the middle of the Kata Beach so that has good accessibility to restaurants, stores, and cafes. Above all, it provides a variety of fresh and tasty food in the morning. The kind staff will keep your baggage even before the check-in time while you swim in the pool which is big for a group of family. I also played the table tennis.
Response from Property: Dear 신명호, Thank you for being with us recently and for taking your time sharing your excellent review here. We were pleased to read you enjoyed your stay. We very much hope to welcome you back when you are next in Phuket. Sincerely yours, The Management
Guest User
Family Room Pool Access Double/Double
Stayed in May 2024
Family
1 review
4.0/5
Very Good
Posted on May 21, 2024
Staff are very nice & helpful, room I got later was amazing, kids swimming pool is awesome, breakfast and morning staff are always smiling and very helpful. Location is good nearby has 7/11, restaurants and walking distance to beach etc… Only thing is the room we got the night I arrived was covering mold and kids were sneezing while night and morning. If they can do something about it. Otherwise it’s a great stay for family’s.
Response from Property: Dear Guest, Thank you for choosing us as a destination recently and your candid review. Your feedback is extremely valuable to us. We are very pleasure to get overall experience during your stay was good feedback. Look forward to welcoming you back again when your next trip to Phuket. Sincerely yours, The Management
Yoovani
Family Room Garden View Double/Double
Stayed in Oct 2023
Couples
3 review
5.0/5
Outstanding
Posted on Oct 8, 2023
The Centara Resort in Kata is located just a few minutes away from Kata Beach. Staff was very friendly and helpful. You can rent a scooter from Timmy Timmy which is just down the street. You can reach all nice spots within a few minutes of drive on a scooter and check out all the spots and beaches from there. The Kata walking street just opened and it’s a lot fun. There is a lot of shops and spas in the area. Restaurants is also near the hotel. Would definitely recommend the resort. They have two nice pools which are very well maintained. The hotel rooms are a bit old but definitely clean. Breakfast was good. It could get a bit crowded during breakfast. 9 am is definitely the most crowded time and you might have to wait for a few minutes.
AJ OatniL
Deluxe Garden View King
Stayed in Aug 2023
Family
2 review
5.0/5
Outstanding
Posted on Aug 12, 2023
Last leg of our Thailand trip. Chiang Mai, Bangkok, Krabi, and then Phuket. We this place! Family friendly and close to the main ***** and beach!!!
Ronglingbo
Deluxe Garden View King
Stayed in Feb 2024
Couples
2 review
5.0/5
Outstanding
Posted on Feb 14, 2024
The hotel is beyond praise. The poor and the entertainment facilities are very applicable. It's not far from the beach and everything you need is around the corner. The only downside is that the only night we stayed at around 7 AM we heard an alarming siren is very noisy we don't know where it from but we were awaken in the morning
Response from Property: Dear Ronglingbo, Thank you very much for your candid review of your recent stay at our hotel. We all pleased to know that you have overall enjoyed your visit, your feedback is extremely valuable to us. Look forward to welcoming you and your family back again in the near future. Best Regards, The Management
Arif Çelen
One Bedroom Premium Suite Garden View King
Stayed in Jan 2024
Family
1 review
4.7/5
Amazing
Posted on Feb 12, 2024
We have stayed in one one-bedroom suite as a family with 2 kids for 15 days between 26.01-10.02/2024. We are very glad that we have decided to stay at KATA (instead of Patong and even Karon) and we have booked our family holiday in CENTARA KATA RESORT. It is correct that the hotel needs renovation in certain areas (about other comments) but it did not cause any downside for us. The room was nice and everything was functional in the room, the pool was very nice, and the restaurant&services were great...In short, Everything was perfect for us. If we go to Puketh again, we will stay in the Centara Kata Resort for sure. And one note for the Hotel manager from our stay; In the morning of February 8th around 2:15 am, I had to go to the reception and ask for a doctor for my son. The receptionist called the hotel doctor and I decided to take my son to the Bangkok Hospital upon the doctor's suggestion. When I asked help for with a taxi from the receptionist in charge, he said there was no taxi in the hotel. I asked him to call for a taxi but he said he has not any number to call. As a result, I had to carry my son (he is 45 kg and I am 50 years old) on my back from your hotel to Kata Beach ( about 1 kilometer) as I had seen a taxi station there during the day. There were no taxis around of course. I was lucky to come across a kind Thai person there who offered to arrange a taxi with her phone application ("inDrive") and the taxi arrived in 4 minutes. CENTARA must not allow such incidents to happen again to anybody. This is unacceptable without any excuse.
Response from Property: Dear Arif Chen, Thank you very much for your candid review of your recent stay at our hotel. We all pleased to know that you have overall enjoyed your visit, your feedback is extremely valuable to us. Look forward to welcoming you and your family back again in the near future. Best Regards, The Management
Krish.G
Deluxe Garden View Twin
Stayed in Dec 2023
Couples
9 review
3.7/5
Posted on Dec 27, 2023
Walk-up apartment kind of accomodation not for elderly and disabled if you get to stay on 2nd. or 3rd. Floor. Staff are courteous and helpful. Rooms are worn off at average condition.
Guest User
Deluxe Pool Access King
Stayed in Dec 2023
Family
4 review
4.2/5
Very Good
Posted on Feb 26, 2024
Perfect place for families with kids. Our kid enjoyed the amenities at resort.
Response from Property: Dear Guest, Thank you for staying with us recently and for taking the time to share your comments. I have taken note of your feedbacks and passed this on to our team for the immediate actions to ensure the pleasant stay for our guests. Thank you once again for staying with us. We anticipate delivering another holiday that is equally memorable for you in the nearly future. Sincerely yours, The Management
Guest User
Deluxe Garden View Room
Stayed in Jun 2023
Family
5 review
5.0/5
Outstanding
Posted on Jun 16, 2023
Great stay, wonderful staff and spacious rooms.
Guest User
Deluxe Garden View King
Stayed in Sep 2023
Couples
1 review
2.5/5
Posted on Sep 27, 2023
When we arrival, it was off-season, and we specifically asked in advance not to give us the last room, but when we came back after the party, they still gave us one last room. And the room is old, the quilt color not white, like that has not been washed for two years. The cold or hot water label of the shower was not clear, so we did not have hot water for bathe in the middle of the night. Only the next day did I find hot water on the other side of remark cold water.Our room was at last, morning walked down the stairs and through the wild grass, Like a wilderness.listening to the noise of singing through a wall at night. We only stayed about 8 hours and checked out. We tipped the staff when we checked in. To be honest, the service was not what I expected.And no next time for check in.Thankz
Han21
Family Room Pool Access Double/Double
Stayed in Dec 2023
Family
17 review
5.0/5
Outstanding
Posted on Jan 1, 2024
Great location, nice rooms, kind staff, amazing pools for children
Response from Property: Dear Leida, Thank you for being with us recently and for taking your time sharing your excellent review here. We were pleased to read you enjoyed your stay. We very much hope to welcome you back when you are next in Phuket. Sincerely yours, The Management