Wyndham Royal Lee Phuket

Wyndham Royal Lee Phuket Reviews

Wyndham Royal Lee Phuket

131 Moo1, Thalang, Phuket Province, 83110, ThailandView Hotel Details
Wyndham Royal Lee Phuket
Wyndham Royal Lee PhuketWyndham Royal Lee PhuketWyndham Royal Lee Phuket
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Wyndham Royal Lee Phuket Guest Reviews

4.3/5
Very Good
165 review
Verified reviews
Location4.3
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(165)
Positive reviews(148)
Reviews with photos/video(53)
Convenient location(44)
Close to airport(40)
Easy to get around(37)
Offers pick-up/drop-offs(24)
Quiet & comfortable(17)
Great swimming pool(12)
Loved the beach(11)
Amenities lacking(7)
Negative reviews(17)
Dee00
Studio Twin Pool View
Stayed in Jul 2024
Couples
9 review
5.0/5
Outstanding
Posted on Aug 3, 2024
Our stay was very short as we just needed a place close to the airport but we were not disappointed. The hotel is very close to the airport, and they have a free shuttle that run within specific times. They also have a free shuttle to the beach and shuttles to get you around the property.
Response from Property: Dear Value Guest, First of all, thank you very much for choosing to stay with us and thanks again for your Perfect score reviews for us. Your comment will express to our team management and all staff to increase up the standard services and hospitality. Finally, we hopefully you are enjoyed and happiness during your stay and keep us memorable. Your returning is always welcome. Warm Regards, Phorntep / Team Management
Keshav Roopai
Studio Twin Pool View
Stayed in Jul 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Jul 25, 2024
A really awesome location. Only a few km's away from the airport. Also, if you walk across the road, try this amazing Thai bbq place.
Response from Property: Dear Value Guest, First of all, thank you very much for choosing to stay with us and thanks again for your excellent score reviews for us. Your comment will express to our team management and all staff to increase up the standard services and hospitality. Finally, we hopefully you are enjoyed and happiness during your stay and keep us memorable. Your returning is always welcome. Warm Regards, Phorntep / Team Management
Swoopdown
Studio Twin Pool View
Stayed in Jul 2024
Solo travelers
36 review
4.0/5
Very Good
Posted on Jul 22, 2024
Hotel is good for a night stay if you want to stay near the airport. The hotel staff is very nice and accommodating. It was a good night stay after a late flight into Phuket.
Response from Property: Dear Value Guest, First of all, thank you very much for choosing to stay with us and thanks again for your reviews for us. Your comment will express to our team management and all staff to increase up the standard services and hospitality. Finally, we hopefully you are enjoyed and happiness during your stay and keep us memorable. Your returning is always welcome. Warm Regards, Phorntep / Team Management
Guest User
Studio Twin Pool View
Stayed in Jun 2024
Solo travelers
14 review
3.7/5
Posted on Jul 6, 2024
Gym and swimming pool was great. Almost empty
Response from Property: Dear Value Guest, First of all, thank you very much for choosing to stay with us and thanks again for your reviews for us. Your comment will express to our team management and all staff to increase up the standard services and hospitality. Finally, we hopefully you are enjoyed and happiness during your stay and keep us memorable. Your returning is always welcome. Warm Regards, Phorntep / Team Management
Nino
Studio Triple Garden View
Stayed in May 2024
Other
1 review
5.0/5
Outstanding
Posted on Jun 5, 2024
Very nice place, Cosy and clean. We just booked it for 1 night, very friendly staff at reception , checked in immediately, there is a shuttle bus to bring you to your building. 4 min from the airport. Thank you;)
Response from Property: Dear Value Guest, First of all, thank you very much for choosing to stay with us and thanks again for your Perfect score reviews for us. Your comment will express to our team management and all staff to increase up the standard services and hospitality. Finally, we hopefully you are enjoyed and happiness during your stay and keep us memorable. Your returning is always welcome. Warm Regards, Phorntep / Team Management
Hakan
Studio Triple Pool View
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on Jun 7, 2024
It was a very high-quality hotel, just like our home. but the attendant who took us to the room was watching a social media video and this reduced the quality of the hotel for me
Response from Property: Dear Value Guest, First of all, thank you very much for choosing to stay with us and thanks again for your Perfect score reviews for us. Your comment will express to our team management and all staff to increase up the standard services and hospitality. Finally, we hopefully you are enjoyed and happiness during your stay and keep us memorable. Your returning is always welcome. Warm Regards, Phorntep / Team Management
Guest User
Studio Twin Beds
Stayed in Jan 2024
Family
1 review
4.2/5
Very Good
Posted on Jan 9, 2024
Overall, we had a pleasant stay at the Wyndham Royal Lee. The property was fairly new and the rooms were spacious. However, this is not a hotel, it's a condominium project that allows owners to participate in a revenue sharing program (i.e. so the property functions as a hotel). Don't expect a big lobby, room service etc. The biggest problem with the property is the lack of access. For example, you cannot locate the property on Grab and entering the hotel requires using a side entrance rather than the main entrance (currently under construction). In addition, since the property does not have on-site restaurants and the convenient store is lacking, your only dining options are to walk 15 minutes to the side entrance to access the streets or order using grab, but expect to provide a lot of information on how to get the property. Hopefully these will all be resolved in a timely manner. Overall, our stay was pleasant.
Response from Property: Dear valued guest,Thank you for sharing your experience at the Wyndham Royal Lee. We are glad to hear that you had a pleasant stay and enjoyed our spacious rooms. We apologize for any inconvenience caused by the current construction at our main entrance and the lack of access. We are working on resolving these issues in a timely manner to enhance the overall experience for our guests. Your feedback regarding dining options is also noted, and we will strive to improve in this area. We appreciate your understanding and look forward to welcoming you back in the future.
Guest User
Studio Twin Beds
Stayed in Dec 2023
Couples
2 review
3.0/5
Posted on Jan 3, 2024
Nice big rooms, nice pool, no facilities to buy food or drinks to actually enjoy the pool for the day. Has an onsite shop that was closed the 3 times I tried to visit. The location really spoils it also, its a pretty long walk to find shops of any sort and the beach is at least a 20 minute walk.
Response from Property: Dear guest, thank you for sharing your feedback with us. We're glad to hear that you enjoyed our spacious rooms and pool. We apologize for the inconvenience you experienced with the onsite shop being closed during your visit. We'll make sure to address this issue and ensure better availability in the future. As for our location, we appreciate your input and will take it into consideration for future improvements. Thank you again for your review, and we hope to welcome you back in the future.
DHEERAJ L
One Double Bedroom Garden View
Stayed in Dec 2023
Couples
22 review
1.5/5
Posted on Dec 29, 2023
It’s really difficult to find the reception from the main entrance At 9 am breakfast was cold and Alonso’s nothing available but the staff was kind enough to make us scrambled eggs on request.. This hotel is good if you will just come here to sleep and not do much inside !
Response from Property: Dear valued guest, Thank you for sharing your feedback regarding your recent stay at our hotel. We apologize for any inconvenience caused by the difficulty in locating our reception. We appreciate your kind words about our staff and their willingness to accommodate your breakfast preferences. We strive to provide a comfortable stay for our guests, and we appreciate your feedback to help us improve. We hope to have the opportunity to welcome you back in the future.
Guest User
One Twin Bedroom Pool View
Stayed in Jul 2024
Family
5 review
4.0/5
Very Good
Posted on Jul 29, 2024
It was good hotel near airport, affordable...
Response from Property: Dear Value Guest, First of all, thank you very much for choosing to stay with us and thanks again for your reviews for us. Your comment will express to our team management and all staff to increase up the standard services and hospitality. Finally, we hopefully you are enjoyed and happiness during your stay and keep us memorable. Your returning is always welcome. Warm Regards, Phorntep / Team Management
Rachel St. John
Studio Twin Beds
Stayed in Dec 2023
Family
20 review
4.0/5
Very Good
Posted on Dec 19, 2023
The hotel was clean and well located. The staff was friendly and helpful. The biggest issue was that the wifi is not accessible in the rooms, only the lobby. This makes it really difficult to check in with family and complete work.
Response from Property: Thank you for your feedback! We appreciate your kind words about our clean and well-located hotel, as well as our friendly and helpful staff. We apologize for the inconvenience you experienced with the wifi accessibility in the rooms. We understand the importance of staying connected and we will definitely take your feedback into consideration for future improvements. Thank you for bringing this to our attention and we hope to welcome you back in the future.
MR. ALDAYEL
One Double Bedroom Garden View
Stayed in Dec 2023
Family
14 review
2.7/5
Posted on Jan 6, 2024
Bad service, good location close to airport specially the one who arrive around midnight
Response from Property: Thank you for taking the time to leave us your feedback. We apologize for any inconvenience you experienced during your stay. We appreciate your kind words about our location, as we strive to provide convenience to our guests. We will use your feedback to improve our service and ensure a better experience for future guests. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.
James
Studio Twin Beds
Stayed in Nov 2023
Business travelers
16 review
4.7/5
Amazing
Posted on Dec 5, 2023
Clean, modern room. Nice pool and gym. A quiet place currently. Clearly plans to make it a major resort. Location is near the beach - pick up a bike from the front desk (no charge) and 5 mins to shops and the bustling seaside area. Great for my one night stay before a flight.
Response from Property: Thank you for your kind review! We're thrilled to hear you enjoyed your stay, especially the clean, modern room, our pool and gym facilities, and the convenient location near the beach. It's great to know that our complimentary bike service added value to your experience, allowing you to explore the nearby shops and seaside area with ease. We appreciate your support and look forward to welcoming you back, hopefully for a longer stay next time! Safe travels and see you soon.
Now gnojmik
One Double Bedroom Garden View
Stayed in Nov 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Nov 11, 2023
Wow it’s soooooooooooooo good!! I love their service and so beautiful !!!!!!!!!!!!!!!!!
Response from Property: Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and that our service and hotel exceeded your expectations. We hope to welcome you back soon!
Jung Park Macau
Studio Twin Beds
Stayed in Dec 2023
Couples
6 review
3.0/5
Posted on Jan 7, 2024
Not bad but the location and amenities were a little disappointing.
Response from Property: Thank you for your feedback. We appreciate your honest opinion and apologize if the location and amenities did not meet your expectations. We will take your comments into consideration to improve our services.