239/14 Raj-U-Thid ถนน 200 ปี Pa Tong, Kathu District, Kathu, Phuket Province, 83150, ThailandView Hotel Details
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Deevana Plaza Phuket Guest Reviews
4/5
Very Good
198 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.9
Service4.0
Cleanliness4.0
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All reviews(198)
Positive reviews(175)
Reviews with photos/video(83)
Delicious breakfast(45)
Great swimming pool(35)
Average sound insulation(27)
Convenient for shopping(17)
Close to beach(13)
Loved the beach(12)
Has facilities for children(8)
Clean pool(5)
Negative reviews(23)
Bekir K.
Superior Room (ABF)
Stayed in Oct 2024
Couples
66 review
4.7/5
Amazing
Posted on Nov 3, 2024
Hotel has some cleaning problem but not too much. And there are bars around and make loud music
Response from Property: Dear Bekir,Thank you for sharing your feedback. We're glad you stayed with us and appreciate your comments. We apologize if the cleanliness did not fully meet your expectations. We strive to maintain high standards and will work with our housekeeping team to ensure improvements. As for the noise from nearby bars, we understand it can be challenging for light sleepers. For future stays, we would like to suggest Deluxe pool view room for your choice please as to avoid the noisy from OTOP bar. Thank you again, and we hope to welcome you back for a more comfortable stay.Best regards,Management Team
ashk11
Superior Room (ABF)
Stayed in Aug 2024
Family
8 review
4.5/5
Great
Posted on Aug 28, 2024
Good location and room size is good enough, great swimming pool and water slide.
6/7
Response from Property: Dear Valued Guest, Thank you for posting an excellent review of your recent experience in Deevana Plaza Phuket Patong. We are indeed delighted by your feedback. It is truly heartwarming to read that we were able to meet your expectation and we were able to give you a memorable and enjoyable experience.Your kind complement will be shared to the team to boost confidence and keep the outstanding performance of customer service at all times. We are looking forward to welcome you back on your next visit here at Deevana Plaza Phuket Patong. Warm Regards, Management Team
Mummy_101
Deluxe Pool View Room
Stayed in Mar 2024
Family
3 review
4.7/5
Amazing
Posted on Apr 6, 2024
Ended up extending our stay here as it was such a nice stay.
The gym facilities and equipment were good and the gym was well kept. There is a ping pong table that’s good fun too.
Breakfast was good with a wide range of food and also good quality!
Areas are clean and well kept although rooms good do with better lighting as they’re a bit dark once the curtains are closed.
If you choose a pool room, you get a private swimming area.
Would recommend this hotel
Response from Property: Dear Valued Guest, First and foremost please allow us to take this opportunity to thank you for Choosing DEEVANA PLAZA PHUKET PATONG on your recent stay in Phuket. And thank you for posting a review of recent experience in Deevana Plaza Phuket Patong. We are indeed thankful for your feedback. Your review is really helpful for us to continue improving our service.Your kind complement will be shared to the team to boost confidence and keep the outstanding performance of customer service at all times.Thou we truly regret to know that we haven’t able to meet your full expectation. Therefore please accept our sincere apology If our oversite cost your inconvenience. Reassured that your comments will immediately take into serious action and improvement will implied accordingly. Again thank you very much for staying with us and we were looking forward to welcome you again on your next visit. Warm Regards, Management Team
Feras Nabeel subhi
Deluxe Pool View Room
Stayed in Feb 2024
Couples
6 review
1.5/5
Posted on Feb 24, 2024
Not clean hotel no towels not change towels for 3 days not clean bed not friendly front desk
Response from Property: Dear Mr. Feras, First and foremost please allow us to take this opportunity to thank you for Choosing DEEVANA PLAZA PHUKET PATONG on your recent stay in Phuket. And thank you for posting a review of recent experience in Deevana Plaza Phuket Patong. We are indeed thankful for your feedback. Your review is really helpful for us to continue improving our service.Thou we truly regret to know that we haven’t able to meet your full expectation. Therefore please accept our sincere apology If our oversite cost your inconvenience. Reassured that your comments will immediately take into serious action and improvement will implied accordingly. Again thank you very much for staying with us and we were looking forward to welcome you again on your next visit. Warm Regards, Management Team
Sornah Nair
Deluxe Pool View Room
Stayed in Jul 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Jul 20, 2024
Our stay was fantastic. Room was a little dated and musty and the mattresses has sunk in. Otherwise stay was great.
Response from Property: Dear Valued Guest, First and foremost please allow us to take this opportunity to thank you for Choosing DEEVANA PLAZA PHUKET PATONG on your recent stay in Phuket. And thank you for posting a review of recent experience in Deevana Plaza Phuket Patong. We are indeed thankful for your feedback. Your review is really helpful for us to continue improving our service.Your kind complement will be shared to the team to boost confidence and keep the outstanding performance of customer service at all times.Thou we truly regret to know that we haven’t able to meet your full expectation. Therefore please accept our sincere apology If our oversite cost your inconvenience. Reassured that your comments will immediately take into serious action and improvement will implied accordingly. Again thank you very much for staying with us and we were looking forward to welcome you again on your next visit. Warm Regards, Management Team
JainRishabh
Superior Room (ABF)
Stayed in Jun 2024
Couples
1 review
4.7/5
Amazing
Posted on Jun 26, 2024
It was a decent experience staying at Deewana Plaza. Close to the Bangla Road and Patong Beach, Good service. Great buffet breakfast (they have Indian chef) The only negative was the smaller rooms and damp smell. They also surprised my wife with a small b'day cake which was a very nice gesture. Service was great.
Response from Property: Dear Mr. Jain, First and foremost please allow us to take this opportunity to thank you for Choosing DEEVANA PLAZA PHUKET PATONG on your recent stay in Phuket. And thank you for posting a review of recent experience in Deevana Plaza Phuket Patong. We are indeed thankful for your feedback. Your review is really helpful for us to continue improving our service.Thou we truly regret to know that we haven’t able to meet your full expectation. Therefore please accept our sincere apology If our oversite cost your inconvenience. Reassured that your comments will immediately take into serious action and improvement will implied accordingly. Again thank you very much for staying with us and we were looking forward to welcome you again on your next visit. Warm Regards, Management Team
Guest User
Deluxe Pool View Room
Stayed in May 2024
Travel with friends
1 review
2.2/5
Posted on May 17, 2024
Reception staff were abrupt and made assumptions about a male travelling alone explaining the rules should I want to bring someone back. I am married and out because I’m in a room by myself does not mean I will be bringing someone back. This is a hotel not a *******. The shower was very mouldy and the water pressure was nearly non existent. I requested a double bed however had two singles pushed together with two single bed covers which left a gap in the middle. The room cleanliness was disgraceful with dust over everything. There are no noise regulations and I regularly had loud drunken ****** walking along the hallways waking me up. I have previously stayed at the Nap Patong which is first class. Only reason I stayed at Deevana was for a change. Big mistake and I will never stay at Deevana Plaza again.
Response from Property: Dear Valued Guest, First and foremost please allow us to take this opportunity to thank you for Choosing DEEVANA PLAZA PHUKET PATONG on your recent stay in Phuket. And thank you for posting a review of recent experience in Deevana Plaza Phuket Patong. We are indeed thankful for your feedback. Your review is really helpful for us to continue improving our service.Thou we truly regret to know that we haven’t able to meet your full expectation. If you don’t mind can we ask more details about the instance you have mentioned on your review as part of our internal investigation in aid of service improvement? Moreover please accept our sincere apology If our oversite cost your inconvenience. Reassured that your comments will immediately take into serious action and improvement will implied accordingly. Again thank you very much for staying with us and we were looking forward to welcome you again on your next visit. Warm Regards, Management Team
C.F MAK
Superior Room (ABF)
Stayed in Sep 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 11, 2023
The room was clean and spacious, bed was comfortable. The swimming is amazing . Hotel is in good location, a walking distance from Patong beach, close to restaurants, bars and shops. Buffet breakfast is great. The staffs are very helpful and friendly, especially the night security guide (Mr. Chatchai ) who greeting me with salute and smile every night.
The only bad thing is that our room faced the night market so there was a little noise till midnight. Anyway, would definitely stay again.
Response from Property: Dear Valued Guest, Thank you for posting an excellent review of your recent experience in Deevana Plaza Phuket Patong. We are indeed thankful for your delightful feedback. It is our great pleasure to read that we were able to meet your expectation to have a memorable and enjoyable experience Your kind complement will be shared to the team to boost confidence and keep the outstanding performance of costumer service at all times. We are looking forward to welcome you back for your next visit here at Deevana Plaza Phuket Patong. Warm Regards, Management Team
Reza
Superior Room (ABF)
Stayed in Feb 2024
Family
1 review
4.7/5
Amazing
Posted on Mar 16, 2024
Location is great and break fast also very good. swimming pool is also very good.
only the building is little old and room was not so clean maybe because of building. also our room was loud but its because of pucket and the market nearby.
Response from Property: Dear Mr. Reza, Thank you for posting an excellent review of your recent experience in Deevana Plaza Phuket Patong. We are indeed delighted by your feedback. It is truly heartwarming to read that we were able to meet your expectation and we were able to give you a memorable and enjoyable experience.Your kind complement will be shared to the team to boost confidence and keep the outstanding performance of customer service at all times.Thou we truly regret to know that we haven’t able to meet your full expectation. Therefore please accept our sincere apology If our oversite cost your inconvenience. Reassured that your comments will immediately take into serious action and improvement will implied accordingly. We are looking forward to welcome you back for your next visit here at Deevana Plaza Phuket Patong. Warm Regards, Management Team
Gabb wa
Superior Room (ABF)
Stayed in Jan 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jan 21, 2024
We had a late check in due to no early book. We arrived patong at 8.30pm due to massive jammed.
Thank you to your hospitality and warm welcome.
We had a clean room and quiet environment
Close to all amenities and halal food.
Response from Property: Dear Valued Guest, Thank you for posting an excellent review of your recent experience in Deevana Plaza Phuket Patong. We are indeed delighted by your feedback. It is truly heartwarming to read that we were able to meet your expectation and we were able to give you a memorable and enjoyable experience.Your kind complement will be shared to the team to boost confidence and keep the outstanding performance of customer service at all times. We are looking forward to welcome you back for your next visit here at Deevana Plaza Phuket Patong. Warm Regards, Management Team
藍天綠水
Deluxe Pool View Room
Stayed in Jan 2024
Couples
8 review
4.0/5
Very Good
Posted on Jan 16, 2024
Check in was efficient and friendly, hotel itself is a bit dated. Room was large with balcony overseeing medium size swimming pool. Breakfast 's choices were much but the food quality was average. Hotel location is almost the end of Patong which suits travelers require quieter environment.
Response from Property: Dear Valued Guest, Thank you for posting an excellent review of your recent experience in Deevana Plaza Phuket Patong. We are indeed delighted by your feedback. It is truly heartwarming to read that we were able to meet your expectation and we were able to give you a memorable and enjoyable experience.Your kind complement will be shared to the team to boost confidence and keep the outstanding performance of customer service at all times. We are looking forward to welcome you back for your next visit here at Deevana Plaza Phuket Patong. Warm Regards, Management Team
Khalid567
Deluxe Pool View Room
Stayed in Jun 2023
Travel with friends
3 review
4.7/5
Amazing
Posted on Jun 29, 2023
I love this hotel the location is near fron every things subermarkest and exchange is in front of the hotel, the hotel is little bit far from the noisy area of and there is one of the best coffee shop in front of the hotel
Response from Property: Dear Guest,Thank you very much for your positive review of your recent experiences at Deevana Plaza Phuket Patong. We are definitely happy to read that your stay at our hotel was perfect indeed. We do love to read that overall you were happy. We are looking forward to warm welcome you back to stay with us againBest Regards, Management Team
Guest User
Superior Room (ABF)
Stayed in Dec 2023
Family
6 review
3.7/5
Posted on Dec 11, 2023
The location strategic and walking distance to patong beach. The hotel little bit old . However the breakfast is great and have many choices
Response from Property: Dear Valued Guest,Greetings from Deevana Plaza Phuket Patong.First and foremost please allow us to take this opportunity to thank you for Choosing DEEVANA PLAZA PHUKET PATONG on your recent stay in Phuket. And for the time that you have spent for this review. We truly regret to know that we didn’t meet your expectation. Your review will served as a challenge for us to keep on improving our service.Therefore please accept our sincere apology if our oversite caused you’re inconvenience. Reassured that your comment will take it seriously and action will be implied accordingly.We are looking forward to welcome you again in the near future here at DEEVANA PLAZA PHUKET PATONG.Warm Regards.Management,
Guest User
Superior Room (ABF)
Stayed in Jun 2023
Family
1 review
4.0/5
Very Good
Posted on Jun 16, 2023
Location is good, near city Centre, 10 mins walk to Central Patong. Clean but it’s a bit noisy at night as there is a night market nearby.
Response from Property: Dear Guest,Thank you very much for your review your recent stay at Deevana Plaza Phuket Patong. And thank you for your comment. We hope to warm welcome you back to stay with us again in the next future and we would like to offer your the deluxe room with facing to pool for your most convenience and locate in other side from the night market.Best regards,Management Team
X-shell
Deluxe Pool View Room
Stayed in May 2023
Family
18 review
4.5/5
Great
Posted on May 23, 2023
It’s my thereon stay in Deanna .good location, rooms come to old already, breakfast is really good
Response from Property: Dear X-Shell,Thank you for posting a nice review of your recent experience at Deevana Plaza Phuket Patong. We are indeed thankful for your delightful feedback. It is much pleasure to read that we were able to highly satisfy your stay for memorable experiences. And thank you very much for your valued comment regarding to hotel room. I have pass your feedback to our concerns department for further improvement. We hope to warm welcome you back to stay with us again in the next future.Best regards,Management Team