Kana Triple L Hotel Phuket Reviews
Kana Triple L Hotel Phuket
72 1 Hasippi Rd, Pa Tong, Kathu, Phuket Province, 83150, ThailandView Hotel Details
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Kana Triple L Hotel Phuket Guest Reviews
4.5/5
Great
100 review
Verified reviewsLocation4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(100)
Positive reviews(96)
Reviews with photos/video(33)
Classy environment(19)
Awesome rooms(19)
Quiet & comfortable(11)
Delicious breakfast(8)
Awesome amenities(7)
Great value for money(7)
Near shopping area(6)
Convenient for shopping(6)
Negative reviews(4)
Guest User
Deluxe Room ( Twin /Double ) with Mountain View
Stayed in Nov 2023
Couples
3 review
Posted on Nov 4, 2023
Location is steep hill. Hotel dont deliver buffet breakfast as advertised
Response from Property: Thank you for your comments and affirmation. Our hotel has breakfast available and is currently adding more quality. Please rest assured. Thank you for choosing our hotel, welcome to visit again!
Lorenzo
Deluxe Room ( Twin /Double ) with Sea View
Stayed in Mar 2023
Travel with friends
20 review
Amazing
Posted on Mar 6, 2023
Evtg good, quiet hotel just right up on the hill which makes it out of the messy area but not far to reach all the facilities one might need. The only detail missing is maybe walls and windows too thin and can clearly hear voices from other rooms and outside ;)
Response from Property: Dear guest,Thank you very much for your valuable comments, your feedback is very important to us and is the source of motivation for our continuous improvement and improvement of service quality.First of all, we are very pleased to know that you are satisfied with the location of our hotel, which allows you to enjoy a restful time away from the hustle and bustle in the quiet mountains, while still having easy access to all the necessary facilities, which is exactly what we strive to create. We know that such a balance of tranquility and convenience is especially precious in the busy city life.With regard to the room soundproofing you mentioned, we are very sorry for the inconvenience. We have documented this as a priority improvement and will immediately begin the necessary soundproofing works, including strengthening the walls and Windows, to ensure that every guest can enjoy a more private and peaceful stay. We understand that a good rest environment is crucial for you on the road, so we will spare no effort to improve the quality of this area of service.At the same time, we also welcome you to give us valuable comments and suggestions at any time during the future stay. Your satisfaction is our highest priority and we look forward to providing you with an even more flawless stay on your next visit.Thank you again for your understanding and support, and look forward to serving you again in the near future. Wish you a happy life and a pleasant journey!
Guest User
Standard Balcony Twin Room
Stayed in Sep 2024
Family
1 review
Outstanding
Posted on Sep 7, 2024
The accommodation is very quiet and I had a good rest at night. The front desk can speak Chinese and the currency exchange rate is also OK. The boss is very nice and asked his friend to take me to the next hotel at a cheaper price. The view of the rooftop swimming pool is also good. The breakfast is very rich. It is a good stay experience
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Response from Property: Thank you for your comments and affirmation. We will continue to work hard to make every friend have a comfortable, pure, romantic, pleasant and wonderful stay experience.
Guest User
Standard Balcony Twin Room
Stayed in Sep 2024
Solo travelers
1 review
Outstanding
Posted on Sep 3, 2024
The hotel front desk service is warm and thoughtful, and all the questions raised can be solved attentively. The overall environment is warm and quiet, and the rooms are clean and tidy. Most of the food in the restaurant is Chinese, which is very suitable for Chinese people. If you are too lazy to go out at noon or afternoon, you can order food directly in the restaurant. It is very delicious and recommended! There is also a gym and an outdoor swimming pool on the sixth floor. You can enjoy the scenery of Phuket while swimming. The most important thing is that the outdoor swimming pool is very photogenic! It looks great for taking pictures! The hotel owner is Chinese, very hospitable, and it is very convenient to communicate. I will choose it next time! Recommended!
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Response from Property: Thank you for your comments and affirmation. We will continue to work hard to make every friend have a comfortable, pure, romantic, pleasant and wonderful stay experience.
Guest User
Standard Balcony Twin Room
Stayed in Sep 2024
Couples
7 review
Outstanding
Posted on Sep 2, 2024
The hotel is owned by a Chinese owner. Check-in is fast and communication is barrier-free. The hotel not only provides breakfast and lunch, but also can order in the evening. Any problems are solved quickly. The hotel staff are quite enthusiastic. There is also a swimming pool and bar on the top floor. It is very close to Patong Beach and the seafood is cheap. A satisfactory stay experience
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Response from Property: Thank you for your comments and affirmation. We will continue to work hard to make every friend have a comfortable, pure, romantic, pleasant and wonderful stay experience.
Lamianbuaichimian
Standard Balcony Twin Room
Stayed in Aug 2024
Travel with friends
4 review
Outstanding
Posted on Sep 2, 2024
The outdoor infinity pool on the top floor of the hotel is beautiful with city and sea views. The breakfast is also rich in variety. The hotel service staff will be more or less ready for lunch. Communication is basically barrier-free. The water quality is super good. I asked the boss and found out that it is specially bought water. I have never seen hotel windows wiped so clean! ! ! I will come again next time
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Response from Property: Thank you for your comments and affirmation. We will continue to work hard to make every friend have a comfortable, pure, romantic, pleasant and wonderful stay experience.
Guest User
Standard Balcony Twin Room
Stayed in Aug 2024
Family
1 review
Outstanding
Posted on Aug 31, 2024
The environment is really clean and tidy. I think the breakfast is delicious and suits Chinese tastes. Each of the Chinese bosses is very considerate and must be praised 👍🏻👍🏻👍🏻 The front desk also has Chinese service girls who are very gentle🥰 Very suitable for friends who are worried about their first trip to Thailand. It's really relaxing. There is a 711 next to the door, which is very convenient
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Guest User
Standard Balcony Twin Room
Stayed in Aug 2024
Travel with friends
9 review
Very Good
Posted on Sep 1, 2024
The room is not big, but it is very good as a transition hotel. The front desk girl is serious and responsible, and she also helps to call a taxi. The breakfast is suitable for Chinese stomachs and rich. It is worth it for the price of more than 300 yuan. The water quality is OK, the disinfection smell is strong, but at least it is clean
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Response from Property: Thank you for your comments and affirmation. We will continue to work hard to make every friend have a comfortable, pure, romantic, pleasant and wonderful stay experience.
Fiona0612
Family Queen/Twin Room With Seaview
Stayed in Aug 2024
Solo travelers
5 review
Outstanding
Posted on Aug 24, 2024
The room was very clean. The owner is Chinese. As the first day of arriving in Phuket, I chose this hotel to buffer the time. The owner is nice and will enthusiastically help solve any problems. The bedding is also very comfortable and I slept well until dawn.
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Response from Property: Thank you for your comments and affirmation. We will continue to work hard to make every friend have a comfortable, pure, romantic, pleasant and wonderful stay experience.
Guest User
Family Queen/Twin Room With Seaview
Stayed in Aug 2024
Couples
1 review
Outstanding
Posted on Aug 21, 2024
Stayed for three consecutive days. The environment is beautiful. The location is very close to Patong Night Market. The hotel is very quiet. The owner is Chinese and very hospitable. We got up at 6 o'clock to catch the plane, and it was the owner who helped us contact the car. Next time I come, I will choose their hotel again. Nice! Worth it!
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Response from Property: Thank you for your comments and affirmation. We will continue to work hard to make every friend have a comfortable, pure, romantic, pleasant and wonderful stay experience.
Guest User
Deluxe Queen Room With Sea View
Stayed in Aug 2024
Travel with friends
17 review
Outstanding
Posted on Aug 20, 2024
The boss is from Shandong and is very friendly. He can arrange car rentals and itineraries. It is very convenient to travel. It takes only a few minutes by taxi to get to Patong Beach and Jiangxileng Shopping Center, Bar Street, and Patong Night Market. They are all in the same business district. I recommend Chinese friends to stay here.
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Response from Property: Thank you for your comments and affirmation. We will continue to work hard to make every friend have a comfortable, pure, romantic, pleasant and wonderful stay experience.
Guest User
Standard Balcony Twin Room
Stayed in Aug 2024
Travel with friends
2 review
Outstanding
Posted on Aug 15, 2024
I have to praise this hotel. The Chinese owner is super nice. When I ran out of cash, I asked him to exchange some money via WeChat. Moreover, every employee is great and very polite. The room is well-equipped and the breakfast is rich. The most important thing is that we made a reservation with the boss for dinner at the hotel. When you are super tired after a day at sea, there is nothing more healing than a Chinese meal. We also specifically told the boss that the portion would be larger because he was afraid it would not be enough. Eat, who knows you won’t be able to finish it. Recommended
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Response from Property: Thank you for your comments and affirmation. We will continue to work hard to make every friend have a comfortable, pure, romantic, pleasant and wonderful stay experience.
Guest User
Standard Balcony Twin Room
Stayed in Aug 2024
Family
2 review
Outstanding
Posted on Aug 11, 2024
The room was clean, tidy, quiet and comfortable. It was past lunch time when we checked in, and the owner specially arranged for the chef to cook a Chinese meal. Thank you 🙏. Chinese communication was barrier-free. There was a 711 convenience store not far from the hotel. There was also a place to exchange foreign currency nearby, and you could walk to Patong Beach.
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Response from Property: Hello!
Thank you very much for choosing our hotel as your place of stay and taking the time to share your pleasant stay experience. We are very happy to hear that you highly praised the cleanliness, quietness and comfort of our room, which is the greatest affirmation and encouragement for our work.
We are very glad that you mentioned the convenient facilities around our hotel. Whether it is the 711 convenience store within walking distance or the foreign exchange point nearby, they are all designed to provide the greatest convenience for your travel.
Barrier-free Chinese communication is also a major feature of our hotel. We are committed to providing guests from different countries and regions with a more friendly and barrier-free communication experience. If you need any help during your stay, please feel free to contact our front desk or customer service department, and we will serve you wholeheartedly.
Thank you again for your affirmation and praise. Your satisfaction is our greatest pursuit. We look forward to continuing to provide you with better services and comfortable accommodation in the future. If you have any further needs or suggestions, please feel free to contact us.
I wish you a pleasant journey and all the best!
Guest User
Twin Room With Hill Terrace
Stayed in Aug 2024
Solo travelers
2 review
Outstanding
Posted on Aug 5, 2024
Good service and beautiful environment, fluent Chinese guy at the front desk, transparent swimming pool on the rooftop, bar. The room is clean and hygienic.
Original TextTranslated by Google
Response from Property: Thank you for your comments and affirmation. We will continue to work hard to make every friend have a comfortable, pure, romantic, pleasant and wonderful stay experience.
Guest User
Twin Room With Hill Terrace
Stayed in Aug 2024
Solo travelers
2 review
Outstanding
Posted on Aug 3, 2024
First time in Phuket, I stayed in this second hotel, which was incomparable to the first one. We didn't speak good English, and it was too much trouble to rely on mobile phone translation. When I came to Kana 3L Hotel, there was no language barrier. Rich breakfast, very beautiful swimming pool on the roof. I will definitely come again next time.
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Response from Property: Dear guest,
Thank you very much for choosing Kana 3L Hotel as your cozy home for your trip to Phuket and for taking the time to share your precious experience. We are honored to be a part of your beautiful memories and are also very pleased to exceed your expectations.
We understand that you encountered language communication difficulties in your previous stay, but you felt the caring service of "language barrier-free" in our hotel, which is exactly the embodiment of the international and friendly environment we have always been committed to creating. We are well aware that smooth communication is the key to enjoying the journey when traveling in a foreign country, so our team is not only proficient in multiple languages, but also equipped with efficient translation tools to ensure that every guest can feel the warmth and convenience of home.
Your praise for our rich breakfast and the beautiful rooftop swimming pool is the highest affirmation of our team's hard work and unremitting pursuit. We carefully select ingredients, combining local characteristics with international flavors, just to bring you the ultimate enjoyment of taste buds; and the rooftop swimming pool is a paradise for relaxation created for guests, so that you can feel a little cool and comfortable while enjoying the blue sea and blue sky.
Your satisfaction and affirmation are our driving force for continuous progress. We look forward to welcoming you again in the future and continuing to create more unforgettable good times for you. Whether you are exploring the beautiful scenery of Phuket or enjoying the leisure time in the hotel, we will serve you wholeheartedly and make every stay of yours an extraordinary experience.
Thank you again for your support and trust, and look forward to meeting you again at Kana 3L Hotel in the near future to continue writing more warm and beautiful stories together.
I wish you a pleasant journey and all the best!