326/13, Kalim Beach, 13 Phrabaramee Rd, Pa Tong, Kathu District, Kathu, Phuket Province, 83150, ThailandView Hotel Details
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Marina Gallery Resort-Kacha-Kalim Bay Guest Reviews
4.3/5
Very Good
110 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(110)
Positive reviews(102)
Reviews with photos/video(46)
Great service(24)
Clean and tidy(15)
Loved the view(13)
Classy environment(11)
Great swimming pool(11)
Well designed(8)
Large rooms(6)
Negative reviews(8)
Yesui
Family Suite
Stayed in Apr 2024
Travel with friends
6 review
4.0/5
Very Good
Posted on Apr 20, 2024
Apart from location its good. We stayed for 3 nights. Nice pool view specifically during night it shines.
Response from Property: Dear Yesui,Thank you for your review! We're glad you enjoyed the pool view, especially at night. We understand the location might not be ideal for everyone. We hope to welcome you back for another great stay!Marina Gallery Team
Suzusen
Deluxe Room With Sea View
Stayed in Jan 2024
Solo travelers
3 review
4.2/5
Very Good
Posted on Feb 2, 2024
Every thing was good👍
Response from Property: Dear Suzusen,Thanks for the sweet and simple feedback! Thrilled to hear everything was good. Can't wait to host you again for more great times!Marina Gallery Team
Teerisara
Deluxe Room With Sea View
Stayed in Mar 2024
Couples
8 review
5.0/5
Outstanding
Posted on Mar 23, 2024
Don’t have anything to say. Excellent room with wonderful view and staff members are helpful
Response from Property: Dear Teerisara,Thank you for your kind words! We're glad you enjoyed the excellent room and wonderful view. We appreciate your feedback and hope to welcome you back soon!Marina Gallery Team
Warren
Deluxe Room with Pool Access
Stayed in Aug 2023
Couples
5 review
4.5/5
Great
Posted on Aug 26, 2023
Stayed pool access room for 2 days with breakfast and it was an amazing experience, the location which wasnt too far off patong beach, interior, balcony view, service is just as good imo. Away from the hustle bustle it’s a little bit on top of a hill . The swimming pool is huge and has such beautiful views day & night. Definitely a place to stay. Will return in future.
Response from Property: Dear Warren,Thank you for sharing your wonderful experience! We're thrilled to hear that you enjoyed your stay in our pool access room with its stunning views and convenient location. We look forward to welcoming you back in the future for another fantastic stay!Marina Gallery Team
Eileen Keng
Deluxe Room with Pool View
Stayed in Jul 2023
Couples
4 review
2.7/5
Posted on Jul 11, 2023
Service is super basic, check in and out is slow, and breakfast is mediocre.
I would say it’s more 3-star hotel quality.
Response from Property: Dear Eileen Keng,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We are constantly working to improve our services, and your comments will be taken into consideration to enhance our guest experience. We hope you'll consider staying with us again in the future to witness the improvements we've made.Marina Gallery Team
Frank66
Deluxe Room with Pool View
Stayed in Jan 2024
Couples
10 review
5.0/5
Outstanding
Posted on Jan 9, 2024
Beautiful boutique hotel set high up in Kalim away from the noise and crowds of Patong, yet only a short car or motorbike ride into Patong Beach and Bangla Road nightlife. The hotel itself is modeled upon a European building from a bygone Era with a style and sense of Art Deco. We actually did our pre wedding photo shoot here simply for the fact it provided so many good backdrops. Staff are courteous and friendly and the hotel is well maintained. There is a restaurant on site, but also plenty of other places to eat within a short walking distance down at the road leading into Patong.
Response from Property: Dear Frank66,Thank you for your kind words! We're thrilled that you enjoyed our beautiful boutique hotel in the peaceful setting of Kalim. It's fantastic to hear that our European Art Deco style and unique ambiance provided a great backdrop for your pre-wedding photo shoot. We appreciate your compliments about our courteous and friendly staff, as well as the well-maintained facilities. We hope to welcome you back again soon for another memorable stay.Marina Gallery Team
Yuna1703
Deluxe Room with Pool View
Stayed in Jul 2023
Couples
1 review
4.0/5
Very Good
Posted on Jul 10, 2023
We’ve spent 5 nights in the hotel and overall enjoyed our stay. Food in restaurant is very good, we kept ordering it as room service. Amenities is ok, decorations of hotel are great. Only walls are very thin and not soundproofed. It felt like we’re not alone in the room and we’ve heard everything goin on with neighbors. We weren’t notified that our room has a connecting door and it made noice even worse. But the way reception handled our situation is the end is very professional and client oriented.
Be aware that hotel is pretty far from all the places you may wanna go as tourist. They have a free shuttle to Patong but it’s not a comfortable ride. Anyway worth a price.
Response from Property: Dear Yuna1703,Thank you for your valuable feedback and for choosing to stay with us. We're delighted to know that you enjoyed the food and amenities at our hotel. We apologize for any inconvenience caused by the thin walls and noise from neighboring rooms. Your comments have been noted, and we'll strive to improve the soundproofing in our rooms. We appreciate your kind words about our reception team, and we're committed to providing a professional and client-oriented service. Regarding the location, we understand your concern, and we do offer a free shuttle to Patong for our guests' convenience. We hope to welcome you back in the future and provide an even better experience. Thank you for your support!Marina Gallery Team
Hyvoenen
Deluxe Room with Pool Access
Stayed in Dec 2023
Couples
1 review
4.0/5
Very Good
Posted on Dec 14, 2023
Nice colonial style hotel. Perfect style. Good breakfast but weak lunch and dinner selections.
Response from Property: Dear Hyvoenen,Thank you for taking the time to share your thoughts on your recent stay with us. We're pleased to hear that you appreciated the colonial style of our hotel, and we're grateful for your positive feedback on our breakfast offerings.We're sorry to learn that the lunch and dinner selections didn't meet your expectations. Your feedback is invaluable to us, and we are actively reviewing and enhancing our menu options to ensure a more satisfying dining experience for our guests.If you have specific suggestions or preferences you'd like us to consider, please feel free to share them. We genuinely value your input and strive to make improvements based on guest feedback.We hope to have the opportunity to welcome you back and provide you with an even more enjoyable stay in the future. Thank you for choosing our hotel, and we appreciate your constructive feedback.Marina Gallery Team
nicholasquey
Deluxe Room With Sea View
Stayed in Sep 2023
Other
11 review
4.2/5
Very Good
Posted on Sep 21, 2023
Inconvenience for accessing nearest 7 Eleven store. quite far, suggested to use 7 Eleven app for online delivery.
Hotel restaurant serve nice good food.
Response from Property: Dear NQ,Thank you for choosing to stay with us and for taking the time to share your feedback. We appreciate your kind words about our restaurant and the food we serve.We apologize for any inconvenience you experienced in accessing the nearest 7 Eleven store. Your suggestion to use the 7 Eleven app for online delivery is a helpful tip for future guests, and we'll be sure to share it.If you have any more comments or suggestions, please don't hesitate to let us know. We value your input and strive to enhance our guests' experiences.Marina Gallery Team
ChanCathy
Family Suite
Stayed in Aug 2023
Family
3 review
3.7/5
Posted on Aug 13, 2023
The location is not close to patong Beach. However, the service is good and the environment of the hotel is very relax.
Response from Property: Dear ChanCathy,Thank you for your feedback. We're pleased to know that you enjoyed the relaxing environment and our service. While we're not right by Patong Beach, we do offer a peaceful alternative. We hope to welcome you back for another relaxing stay in the future.Marina Gallery Team
Foo
Family Suite
Stayed in Feb 2024
Family
6 review
4.5/5
Great
Posted on Feb 14, 2024
Quiet and wonderful hotel in Patong area.
Response from Property: Dear Foo,We're delighted to hear you enjoyed your stay with us! Thank you for choosing our hotel and for taking the time to share your feedback.Marina Gallery Team
FauziFaezah
Deluxe Room with Pool Access
Stayed in Dec 2022
Couples
3 review
4.7/5
Amazing
Posted on Dec 15, 2022
This is a very nice hotel! Warm welcome from staffs. Checking in process was brief and smooth. The design is beautiful sino portuguese and very clean. We booked a pool access room, we can access the pool anytime. Thank you so much for good hospitality.
Kgau
Deluxe Room with Pool Access
Stayed in Jul 2023
Couples
4 review
5.0/5
Outstanding
Posted on Aug 4, 2023
This hotel is very beautiful. Okay breakfast. The staff is extremely friendly.
Response from Property: Dear Guest,We're delighted that you find our hotel beautiful and enjoyed our friendly staff. While our breakfast was okay, we'll keep working to enhance your dining experience. Thank you for your feedback!Marina Gallery Team
DominikI.
Deluxe Room with Pool Access
Stayed in Jun 2023
Couples
21 review
5.0/5
Outstanding
Posted on Jul 6, 2023
The place is awesome. The room and the Pool both clean and the food is tasty
Response from Property: Dear DominikI.,Thank you for your kind words! We're delighted to hear that you enjoyed our clean rooms, pool, and tasty food. Your positive feedback means a lot to us. We hope to welcome you back again soon!Marina Gallery Team
Harrison Hsu
Deluxe Room With Sea View
Stayed in Apr 2023
Couples
1 review
4.7/5
Amazing
Posted on Apr 10, 2023
I would rate this hotel 9.5/10. You could enjoy a spacious room, decent sea view pool, and a tranquil living experience without the smell of gasoline and noises, only to pay a reasonable price.
Reception and room cleaning service are also highlights of the trip, staffs are friendly and they always tidy up your room.
Response from Property: Dear Harrison Hsu,Thank you so much for taking the time to review our hotel. We are thrilled to hear that you had a great experience with us and enjoyed the spacious room, sea view pool, and tranquil living experience. We are glad to know that you appreciated our reception and room cleaning service and found our staff to be friendly and helpful. We appreciate your feedback and hope to have the pleasure of welcoming you back again soon!Marina Gallery Team