Andaman Beach Hotel Phuket - Handwritten Collection Reviews
Andaman Beach Hotel Phuket - Handwritten Collection
17/1-3 Soi Prabaramee 4, Kathu District, Kathu, Phuket Province, 83150, ThailandView Hotel Details
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Andaman Beach Hotel Phuket - Handwritten Collection Guest Reviews
4.3/5
Very Good
93 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.2
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All reviews(93)
Positive reviews(77)
Reviews with photos/video(34)
Awesome stay(36)
Friendly owner(22)
Convenient location(11)
Loved the beach(8)
Close to beach(7)
Negative reviews(16)
Nurshairah
Classic King Room With Balcony
Stayed in Jul 2024
Couples
3 review
4.7/5
Amazing
Posted on Jul 11, 2024
I did special request as it is our 5th wedding anniversary. We stayed for 5 days and 4 nights inclusive of breakfast. Room is near the exit at the end. Although we don't like the outside scenery but we are not fussy.
The hotel even has complimentary buggy service. And we just learnt on the 2nd last day, that we are able to request to have us drop off at the main road.
Breakfast: There are 3 areas of food. 1 area the menu will be changed daily. The other 2 areas will be the same.
Swimming pool : I think it is 1m and 0.8m deep. I enjoyed the pool, but my hubby don't coz he's a tall person.
Gym facility : Shame I didn't take pic. But my hubby like it. Even has glass bottles as it is complimentary drinking water.
Room Service: The ordering via phone is breeze. The Staff will bring the food into the room, so make space for the staff to put on it and we paid in cash as well.
Make up room service: All is good too. No complains, we requested for more drinking water, and that we are given.
Special thanks to Loui and Mad for their kind and warm welcome.
6/16
Response from Property: Dear Guest,We are delighted to hear that you chose to celebrate your 5th wedding anniversary with us and that you had an overall pleasant experience during your 5-day stay. Your detailed feedback is truly appreciated, and we are thrilled that you enjoyed various aspects of your visit.We are glad to hear that you found the complimentary buggy service convenient and that you were able to make use of it to request drop-offs at the main road. It's wonderful to know that you appreciated the variety in the breakfast offerings and found the room service ordering process to be seamless.We are sorry to hear that the room's location near the exit wasn't to your liking and that the swimming pool depth posed a challenge for your husband. Your feedback regarding the gym facility and the attentive room service is valuable to us, and we will certainly share your kind words with Loui and Mad for their exceptional service.We appreciate your understanding and flexibility, and we hope that despite the minor inconveniences, your anniversary stay was memorable and special.Thank you once again for choosing to celebrate this special occasion with us. We look forward to welcoming you back for future celebrations or leisure stays.Warm regards,
AinK
Classic King Room With Balcony
Stayed in Jul 2024
Couples
5 review
4.0/5
Very Good
Posted on Jul 30, 2024
I like it that the breakfast is halal and location wise is near patong beach but far away from nightlife. Near novotel phuket. Good food nearby. Near mosque so alot of halal restaurants nearby
Response from Property: We're glad to hear that you appreciate the halal breakfast options at our hotel and that our location near Patong Beach, yet away from the nightlife, suits your preferences. It's great that there are many halal restaurants in the area due to the proximity to a mosque. Thank you for sharing your positive experience, and we hope to welcome you back soon!
θ΄Ύζζ
Classic King Room With Balcony
Stayed in Jun 2024
Business travelers
14 review
1.7/5
Posted on Jul 10, 2024
service is nearly non existing on this property, especially when it comes to pressing guest concerns regarding safety and security. book with caution or if you are able to accept this
Response from Property: Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay regarding the service and safety concerns. We take these issues very seriously and will address them with our team to ensure that all our guests feel safe and well taken care of at all times.Your feedback is valuable to us as it helps us improve our services and provide a better experience for our guests. We strive to meet the highest standards of hospitality and we regret that we fell short in this instance.
Guest User
Classic King Room With Balcony
Stayed in May 2024
Couples
1 review
4.0/5
Very Good
Posted on May 21, 2024
All the staff were nice and polite. The buggy boys too were friendly. They always had a nice smile whenever we spoke to them. Hotel location was excellent just a 2 min walk to the Patong beach! Rooms were clean and had a balcony too. The only downside of our visit was their breakfast need to improve to provide more variety and choose. Overall experience though was good and we would definitely like to visit again!
Response from Property: Dear Guest,Thank you for your feedback! We are delighted to hear that you had a pleasant stay and appreciated our excellent location, clean rooms with balconies, and the friendliness of our staff, including the buggy boys.We have noted your comments regarding the breakfast variety and appreciate your suggestion. We are continually looking to improve our services and will work on enhancing our breakfast offerings.We are glad that your overall experience was good and look forward to welcoming you back on your next visit!Best regards,Yann HervyExecutive Assistant Manager, Andaman Beach Hotel Phuket - Handwritten Collection
Heiko
Andaman Seaview King Room
Stayed in Apr 2024
Couples
21 review
4.5/5
Great
Posted on May 30, 2024
We had a spacious room on a higher floor with a nice ocean view. The room has a fridge, high speed internet and plenty of outlets to charge your electronics. There is a shuttle than brings you from the lobby to the entrance of the building, climbing up steep slopes.
Response from Property: Dear Heiko,Thank you for sharing your wonderful experience at our hotel. We are delighted to hear that you enjoyed your spacious room on the higher floor with a beautiful ocean view. Itβs great to know that the room amenities, including the fridge, high-speed internet, and ample outlets, met your needs.We are pleased that you found our buggy service convenient, especially for navigating from the lobby to the building entrance. Your comfort and satisfaction are our top priorities.We look forward to welcoming you back for another enjoyable stay.Best regards,Yann HervyExecutive Assistant Manager, Andaman Beach Hotel Phuket - Handwritten Collection
ARTEM888
Andaman Seaview King Room
Stayed in Jul 2024
Solo travelers
82 review
5.0/5
Outstanding
Posted on Jul 30, 2024
It's not far from the beach, the staff are super nice. Hotel's restaurant is good, I recommend their burgers and chicken pelmeni. I enjoyed my stay there.
Response from Property: Thank you for sharing your experience! We are pleased to hear that you found our hotel to be conveniently located near the beach and that you had positive interactions with our super nice staff. It's great to know that you enjoyed the food at our restaurant, especially the burgers and chicken pelmeni. We are glad that you enjoyed your stay with us and we appreciate your recommendation. We look forward to welcoming you back for another enjoyable experience in the future!
Guest User
Classic King Room With Balcony
Stayed in Jan 2024
Friends
8 review
3.7/5
Posted on Jan 21, 2024
Generally nice hotel conveniently located after the end of Patong beach a hundred meters from the beach itself. Nice pool but not deep. The room may need some updating and repairs. Room service not available at night.
Response from Property: Dear Guest,Thank you for taking the time to share your thoughts about your recent stay at Andaman Beach Hotel Phuket. We appreciate your feedback and are delighted to hear that you found our location convenient, just a short distance from the beautiful Patong beach.While we're pleased that you enjoyed our pool, we apologize if the depth did not meet your expectations.Your feedback about the room is valuable to us, and we apologize for any inconvenience caused by the need for updates and repairs. We're committed to providing a comfortable and enjoyable stay, and I want to assure you that renovations are planned during the low season for your knowledge.Thank you again for sharing your experience. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Warm regards,Yann HervyExecutive Assistant Manager, Andaman Beach Hotel Phuket - Handwritten Collection
Dale Scheepers
Classic Twin Room With Balcony
Stayed in Apr 2024
Couples
14 review
5.0/5
Outstanding
Posted on Apr 29, 2024
The handwritten collection is really amazing! Definitely a place to go to! The rooms are super comfortable, AC is amazing on hot days and front desk is extremely helpful!
The staff even assisted me in getting to my room after a crazy night in Bangla! Thank you, Handwritten collection!
Response from Property: Dear Dale,Thank you for your wonderful review and for choosing to stay with us at Andaman Beach Hotel Phuket - Handwritten Collection. We're thrilled to hear that you had an amazing experience during your time with us.It's fantastic to know that you found our rooms super comfortable and that our AC provided relief on hot days. Our team at the front desk is dedicated to providing exceptional service, and we're delighted to hear that they were extremely helpful throughout your stay, including assisting you after a night out.We're grateful for your kind words and look forward to welcoming you back for another memorable stay in the future.Warm regards,Yann HervyExecutive Assistant Manager, Andaman Beach Hotel Phuket - Handwritten Collection
babymok
Andaman Seaview Twin Room
Stayed in Jan 2024
Friends
1 review
5.0/5
Outstanding
Posted on Jan 22, 2024
Having a good experience in the hotels. Recommended to all muslim traveller as their breakfast all halal.
Response from Property: Dear Guest,Thank you for taking the time to share your positive experience with us. We are delighted to hear that you had a good stay at our hotel.We appreciate your recommendation to fellow Muslim travelers, and we are pleased to know that you found our breakfast offerings to be satisfactory. Providing diverse and inclusive options for our guests is important to us, and we are glad that it contributed to your positive experience.If there's anything specific you enjoyed or if you have any suggestions on how we can further enhance our services, please feel free to share. We value your feedback and look forward to welcoming you back on your future travels.Best regards,Yann HervyExecutive Assistant Manager, Andaman Beach Hotel Phuket - Handwritten Collection
Pal145
Superior Room
Stayed in Jul 2023
Friends
6 review
5.0/5
Outstanding
Posted on Jul 18, 2023
The hotel and the staff were amazing!they were super kind, caring and efficient. I would definitely recommend this hotel to anyone who is planning to go for holiday in phuket ππππ
6/8
Response from Property: Dear Pal145,Thank you for your wonderful feedback! We're delighted to hear that you had an amazing experience at our hotel. It's fantastic that you found our staff to be super kind, caring, and efficient β they appreciate your recognition. We're thrilled that you would recommend our hotel to others planning a holiday in Phuket.Your satisfaction is our priority, and we can't wait to welcome you back for more enjoyable stays in the future. Thank you for choosing us and for sharing your positive recommendation!Warm regards,The Andaman Beach Hotel Team
Guest User
Andaman Seaview King Room
Stayed in Jul 2023
Solo travelers
6 review
3.0/5
Posted on Aug 27, 2023
The Location is good, but the cleaning less of the room is bad as well as the overall state of the room. They ask you to put your towel on the floor when you want a new one but they just hang up the one you left on the floor, the bed sheets are all stained, and ripped off⦠the plugs by the beds are broken, the bathroom still has hairs from previous guest ⦠I went for dinner in the restaurant of the hotel one night, there was just 2 covers, I had to wait over one hour to get my pizza, had to waive and call 10 times to get a new drink. It really feels that there is nobody around to check what is happening here.
6/8
Response from Property: Dear Valued Guest,We genuinely appreciate your feedback and are truly sorry to hear about the issues you encountered during your stay. Please accept our sincere apologies for the shortcomings you experienced with room cleanliness, maintenance, and the restaurant service. This does not reflect the high standards we aim to uphold at The Andaman Beach Hotel. We take your comments seriously and will investigate these matters to ensure they are addressed promptly. Your input helps us improve, and we're committed to delivering a much better experience on your next visit. Your comfort and satisfaction are our utmost priorities, and we hope to have the opportunity to regain your trust.Warm regards,The Andaman Beach Hotel Team
ASTROβ¨
Classic King Room With Balcony
Stayed in Jul 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Jul 27, 2024
Kinda match the price, and quite nice location
Response from Property: We appreciate your feedback regarding our pricing and location. We strive to offer competitive pricing that aligns with the value and quality of our services. It's great to hear that you found the location quite nice and convenient. Your comments are valuable to us as we continuously work to enhance our offerings and provide a pleasant experience for our guests. Thank you for sharing your thoughts, and we hope to welcome you back for another enjoyable stay in the future.
Sunny
Classic King Room With Balcony
Stayed in Jan 2024
Family
6 review
3.7/5
Posted on Jan 29, 2024
It was a nice stay. We wanted to extend our stay tow more nights but no room was available.
Response from Property: Dear Sunny,Thank you for taking the time to share your feedback. We're pleased to hear that you had a nice stay with us.We regret to learn that there were no available rooms for your desired two-night extension. We understand that this may have caused some inconvenience, and we apologize for any disappointment it may have caused. Our team works hard to accommodate guest requests, and we're sorry we couldn't fulfill your extension request on this occasion.If your travel brings you back to the area, we would be delighted to host you again and ensure you have a seamless and enjoyable experience.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.Best regards,Yann HervyExecutive Assistant Manager, Andaman Beach Hotel Phuket - Handwritten Collection
Guest User
Classic Twin Room With Balcony
Stayed in Jun 2024
Friends
2 review
5.0/5
Outstanding
Posted on Jun 19, 2024
Really liked the hotel, good service, very clean
thetravelpal
Superior Room
Stayed in Jul 2023
Family
14 review
5.0/5
Outstanding
Posted on Jul 10, 2023
A perfect hotel to stay in, as it's centralised, affordable, and lovely π
Response from Property: Dear thetravelpal,We're thrilled to receive a perfect rating from you! It's wonderful to hear that you found our hotel to be a perfect choice due to its central location, affordability, and lovely ambiance. Your positive feedback is greatly appreciated. We're dedicated to maintaining these high standards and can't wait to welcome you back for another wonderful stay. Thank you for your kind words, and we look forward to hosting you again!Warm regards,The Andaman Beach Hotel Team