หาดไตรตรัง 97 Muen-Ngern Rd, Pa Tong, Kathu District, Kathu, Phuket Province, 83150, ThailandView Hotel Details
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Absolute Twin Sands Resort & Spa Guest Reviews
4.5/5
Great
56 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(56)
Positive reviews(51)
Reviews with photos/video(34)
Negative reviews(1)
Nicocogod
Deluxe Studio
Stayed in Jul 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Jul 12, 2024
Great Location, modern furniture, modern swimming pool, very nice style
Guest User
Deluxe Studio
Stayed in Apr 2024
Solo travelers
2 review
3.7/5
Posted on Apr 4, 2024
This hotel is lovely, the staff are so nice, the multiple pools are fantastic and the rooms are spacious and clean. The air conditioning wasn’t working in my room on arrival so they moved me to a new room.
This is the perfect hotel for families, groups and couples. I do not recommend it for solo travellers as it is too isolated from other places and it’s more expensive to travel from via taxi as its location (which is lovely) is remote and quiet.
Response from Property: Thanks for your feedbank and stay at our resort. We hope to welcome you again.
Nok.Richy
Deluxe Studio
Stayed in Aug 2024
Business travelers
14 review
4.0/5
Very Good
Posted on Aug 5, 2024
Room and breakfast are great. Air con in room is not cool.
Guest User
Deluxe Studio
Stayed in Aug 2024
Family
17 review
4.7/5
Amazing
Posted on Aug 10, 2024
The room is comfortable overall, with a balcony and a shower with a strong water flow, which is particularly good. I describe it as a crazy shower, haha. The hygiene and cleaning are in place and clean. I think the breakfast category is not rich, and I hope it can be improved. Another thing is that the front desk staff is not very enthusiastic, and there are not many Chinese people. I didn't feel any discrimination, maybe compared with the previous hotel with Chinese courtesy. The front desk of the previous hotel was so enthusiastic that we kept tipping. There was no impulse to tip this time, but we were willing to tip the staff who accompanied us to the room and helped us to get to the room. They knew some Chinese. No one else we met knew Chinese. Since your hotel is now planning to do Chinese business, it is recommended to increase Chinese services. I saw in the previous comments that there is a free car to the beach, but we need to pay when we inquired at the front desk. It is convenient to use Grab to take a taxi. It costs 300 baht to take a tuk-tuk from Patong Night Market. For the room, swimming pool, and environment, I am willing to stay again, but I am not willing to stay again for the service. If you like a lively family trip, it is not recommended. If you like a quiet vacation, you can recommend staying with good English.
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Сергей
Deluxe Studio
Stayed in Jul 2024
Couples
6 review
4.7/5
Amazing
Posted on Aug 4, 2024
Super hotel. Everything is very clean and cozy. It’s a pity there is no store nearby, but the well-known delivery helped everyone out. There is a small kitchen with everything you need
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peachy1112
Deluxe Pool Access
Stayed in Aug 2024
Couples
4 review
2.2/5
Posted on Aug 10, 2024
We booked three nights, but after we stayed one night,
So I checked out early😓
The room was very big and had a musty smell. The front desk staff was very nice and offered to change our room.
It still smells very bad after changing rooms
Even the pillows were smelly, so the hotel staff changed them for us again
We ended up going to Big C and bought 2 pillows and deodorant spray to take back to the room.
Feeling a little better, we went to bed.
In the middle of the night, there were a lot of strange sounds,
The sound of water and the gurgling of the wash basin
We didn't sleep at all
Also, there is not enough hot water in the bathroom
We took a shower that was half cold and half warm
The overall experience is very uncomfortable
If you have a supernatural physique, I would not recommend it even more.
you will feel very uncomfortable
But the staff are very nice👌🏻
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Hohoo-
Deluxe Studio
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 2, 2024
Very satisfied. It is only 3km away from Padang, but the service staff is very good. The hotel is also very clean. The service is very good!! Although they communicate in English, they are very patient.
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Guest User
One Bedroom Sea View
Stayed in Jan 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 31, 2024
It was a very comfortable and satisfying stay.
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Response from Property: Thanks for your excellent review and stay at our resort. We hope to welcome you again.
ㄱ정유경
Deluxe Studio
Stayed in Aug 2022
Solo travelers
2 review
5.0/5
Outstanding
Posted on Aug 29, 2022
We stayed for 3 nights and took another day off~~^^
All the staff are friendly
It was nice to be able to create a different atmosphere around the 4 pools~~^^
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Guest User
Deluxe Studio
Stayed in Apr 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on May 20, 2024
Clean and comfortable
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Guest User
Deluxe Studio
Stayed in Jan 2023
Family
4 review
4.0/5
Very Good
Posted on Jan 29, 2023
The hotel is not sure recently
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Kari S
Stayed in Oct 2024
Travel with friends
5.0/5
Outstanding
Posted on Oct 22, 2024
This resort is amazing! It’s got 3 pools and three food is so delicious. The staff goes above and beyond to help and serve. David the General Manager is awesome! Pai & Pan and their team took care of us and our group for 2 weeks and made everything such a smooth process. Everyone was so happy and grateful to the resort and they did!! It was our first time to Phuket and this is a great location also. Close to Merlin beach too! And just a few minutes from Patong beach. We would love to go back!
6/11
Response from Property: Dear Kari, Thank you so much for your wonderful 5-bubble review of Absolute Twin Sands Resort & Spa! It was truly a pleasure to have you and your group stay with us for two weeks. We are delighted to hear that you enjoyed our three pools, delicious food, and the exceptional service provided by our staff. Your kind words about Pai, Pan, and the entire team mean a lot to us. We strive to make every guest's stay smooth and enjoyable, and it's gratifying to know we succeeded in making your first visit to Phuket memorable. We are thrilled that you found our location convenient, being close to Merlin Beach and just a few minutes from Patong Beach. Your positive feedback encourages us to continue delivering the best experiences for our guests. We look forward to welcoming you back in the future. Thank you once again for your kind review and for choosing Absolute Twin Sands Resort & Spa. Best Regards, David Cruikshank Resort Manager
Primož L
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Oct 4, 2024
We stay at building no. 4. Nice Studio with kitchen and big bathroom. Good aircondition, flat TV. Swimming pool very good and clean by the staff every day. Blue Mango restoran with very good food. Staff very good. We give 5stars to Pla. We will come back next year.
6/11
Response from Property: Hi Primoz, Thanks for your great 5 bubble review of Absolute Twin Sands, it is great news that you loved the resort so much and received fantastic service from the team. I will pass on your kind words to all of our resorts team who work so hard to give our guests that stay with us the best time possible. Looking forward to seeing you again on your next trip to Phuket! Best Regards, David Cruikshank Resort Manager
Yolandi S
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Sep 29, 2024
Had a wonderfull time. The staff was incredible, they go out of their way to accommodate your needs. Pam at reception was amazing and so helpful. El cleaned our room and did a excellent job. I will for sure recommend this place. The room, food, excursions, transport punctuality, friendliness and helpfulness was incredible. What a wonderful experience.
Response from Property: Hi Yolandis, Thanks for your great 5 bubble review of Absolute Twin Sands, it is great news that you loved the resort so much and received fantastic service from the team. I will pass on your kind words to all of our resorts team who work so hard to give our guests that stay with us the best time possible. Looking forward to seeing you again on your next trip to Phuket! Best Regards, David Cruikshank Resort Manager
Rachelle034
Stayed in Sep 2024
Travel with friends
5.0/5
Outstanding
Posted on Sep 27, 2024
Twin sands is a lovely relaxing resort all the staff are brilliant and welcoming. The room is probably the best that I've ever stayed in and was cleaned daily by Duang who gave attention yo all the details. Room was clean and welcoming on our return every day.
Response from Property: Hi Rachelle, Thanks for your great 5 bubble review of Absolute Twin Sands, it is great news that you loved the resort so much and received fantastic service from the team. I will pass on your kind words to all of our resorts team who work so hard to give our guests that stay with us the best time possible. Looking forward to seeing you again on your next trip to Phuket! Best Regards, David Cruikshank Resort Manager