Guest User
December 17, 2024
The hotel is too inefficient, especially the front desk. We waited for our luggage in the room for more than an hour, and they kept saying it would be delivered soon. In the end, we had to go downstairs to get it ourselves. At first, they couldn't find my order, which delayed us for a long time. Later, they assigned us a very remote room with no wifi. We asked the front desk to handle it, but we waited all night but it didn't work. When we checked out, they deliberately made us wait for 10 minutes without telling us, and they also waited for me to ask. Isn't this a joke? Not to mention such an expensive hotel, the breakfast was unpalatable and there was nothing, and no toothbrushes were provided. The front desk was like this, which made us angry for two days.
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