To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(124)
Positive reviews(118)
Reviews with photos/video(62)
Awesome stay(58)
Friendly owner(44)
Delicious breakfast(14)
Nice sea view(11)
Great swimming pool(8)
Classy environment(7)
Quiet & comfortable(6)
Negative reviews(6)
Nil0
Deluxe King Room With Sea View
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 28, 2024
The beach was beautiful, big hotel several building and pools, nice thai restuarant "tamarine" nice Thai dish and Thai dance show. The staff was nice and friendly. Definately good chioce of Hotel in Phuket.
robynwhaley
Deluxe Room
Stayed in Oct 2024
Couples
39 review
5.0/5
Outstanding
Posted on Oct 8, 2024
Had an amazing time here, the buffet breakfast was amazing and the staff are really friendly and helpful. Some great restaurants, massage parlours and convenience shops across the street as well.
Coey1241
Deluxe King Room
Stayed in Jul 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jul 23, 2024
Despite there are some issue on my booking upon check-in, the hotel service team provided a very good services in resolving my issue.
Also thanks for the birthday decoration for my partner and he is happy with that.
Love the view, and will book the hotel again if I am visiting Phuket again.
Quinton Jurie
Deluxe King Room With Sea View
Stayed in Jul 2024
Family
7 review
4.7/5
Amazing
Posted on Aug 13, 2024
This was a great place where you could just relax and have the kids play.
Response from Property: Dear Valued Guest,Thank you for sharing your recent experience with us. We’re delighted to hear that you and your family enjoyed our resort as a relaxing getaway and that the kids had a great time playing.Thank you once again for choosing to stay with us. We look forward to welcoming you back for another wonderful experience in the future.Warm regards,Katekanok SuebsakGuest Experience Manager
Guest User
Deluxe King Room With Sea View
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 31, 2024
Very good I will go one more time thanks for your hospital
Response from Property: Dear Valued Guest,Thank you for sharing your experience with us. We’re thrilled to hear that you enjoyed your stay and are considering returning. It was a pleasure having you with us, and we appreciate your recognition of our hospitality.Thank you once again for choosing stay with us. We look forward to welcoming you back for another excellent experience.Warm regards,Katekanok SuebsakGuest Experience Manager
Waleed Tahir
Deluxe King Room
Stayed in May 2024
Travel with friends
1 review
3.2/5
Posted on Jun 5, 2024
A good and peaceful property with neat and clear environment. If you want to stay and want to go nowhere then this is the best property but if you want to go anywhere then this is far away from the main location and you need to pay lots of rent but if you need to rent a bike then it’s ok.
6/10
Response from Property: Dear Mr. Waleed,Thank you for sharing your feedback with us. We're delighted to hear that you comfortable with our property peaceful with a neat and clean environment. We strive to provide a relaxing and comfortable stay for our guests.We understand your feedback regarding the remote location from the city. While our resort is tucked away in a peaceful and secluded area, we believe that its unique location offers guests a serene and exclusive retreat away from the hustle and bustle of city life.. However, we're glad to know that renting a bike made it easier for you to get around. We appreciate your feedback and hope to welcome you back for another enjoyable stayWarm regards,Katekanok SuebsakGuest Experience Manager
CarstenH
Junior Suite
Stayed in May 2024
Couples
1 review
4.7/5
Amazing
Posted on May 4, 2024
This Pullman is not the newest but a really lovely hotel if you’re looking for a relaxing time at the hotel. There’s not much around the hotel. 2 massage stores and a nail salon we’ve seen.
But the hotel
Itself has a great pool and a private beach. We went end of April and it was the hottest time of the year. As the private beach is inside a lagoon with not really deep water, the ocean was hot like a bathtub. But the look is very beautiful.
To Phuket old town it’s around 24 minutes by taxi and to patong beach around 35 min. So still ok to go out.
The staff was more than welcoming and positively nice. All of them. The hotel is clean and the breakfast is one of the best we’ve had so far. Very high quality and loads of options.
So if you’re looking for a high quality relaxing time then this is the place to stay.
JanCity
Deluxe King Room With Sea View
Stayed in Oct 2024
Business travelers
113 review
5.0/5
Outstanding
Posted on Nov 4, 2024
Excellent service well kept Resort very close to the beach. I really enjoyed my time here. The breakfast was really good and the proximity to everything was great.
Nikoslo11
Deluxe Suite with Sea View
Stayed in Feb 2024
Couples
18 review
5.0/5
Outstanding
Posted on Feb 11, 2024
This is a great hotel for amenities and activities. There’s a lot to do and a nice restaurants across the street.
Guest User
Deluxe Twin Room
Stayed in Jan 2024
Couples
12 review
4.0/5
Very Good
Posted on Feb 19, 2024
Really beautiful hotel: pools, activities: especially aqua aerobics, pools. Breakfast was amazing🩷 Very friendly stuff, but the cleanliness is not so much… the housekeeping lady never moped the floor in the room, just changed the towels and wiped the dust a little. The gym was great: a lot of equipment. The location is remote but there are really nice massage shops, restaurants, money exchange, laundry service are less than a minute away.
Response from Property: Dear Valued Guest,Thank you for sharing your feedback with us. We're thrilled to hear that you felt our hotel to be really beautiful and enjoyed the pools and activities, especially the aqua aerobics sessions. We're delighted that you had a great experience with our breakfast offerings and found our staff to be friendly and accommodating.We apologize for any cleanliness issues you encountered during your stay. Maintaining a high standard of cleanliness is a top priority for us, and we regret that this aspect of your experience did not meet your expectations. We will address this with our housekeeping team to ensure that all areas of the room are thoroughly cleaned and maintained for our guests' comfort. We're pleased to hear that you enjoyed our gym facilities and found them to be well-equipped. Providing our guests with access to quality amenities is important to us, and we're glad that you had a positive experience in this regard.However, we understand that our location remote may require guests to seek out nearby services, and we're glad that you found these options to be satisfactory.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.Best Regards,Katekanok SuebsakGuest Experience Manager
Альфия Мавлютова
Deluxe Suite with Sea View
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 9, 2024
Everything went great, the staff was responsive and polite, the rooms were spacious, and the sea view was gorgeous. The location is excellent, very quiet area, the sea is not very deep, which is convenient with children. Thank you for a wonderful stay
Response from Property: Dear Valued Guest,Thank you for taking the time to share your wonderful feedback. We’re thrilled to hear that you had a great stay and that our responsive and polite staff, spacious rooms, and gorgeous sea view met your expectations.We are glad to know that our quiet location and the shallow sea were convenient for you and your family. We’re delighted that you enjoyed your time with us and found everything to your liking.Thank you once again for choosing to stay with us. We look forward to welcoming you back for another wonderful experience in the future.Warm regards,Katekanok SuebsakGuest Experience Manager
Pannarinee
Deluxe Family Room with Balcony
Stayed in Jun 2024
Family
7 review
4.7/5
Amazing
Posted on Jun 23, 2024
Overall for service is excellent, only a small thing for amenities kit in room. The hotel should provide a sleeper to guest to avoid any dust or sand on the floor.
Response from Property: Thank you for your feedback and for choosing to stay with us. We are pleased to hear that you found our service excellent. Your suggestion regarding providing slippers in the room to avoid dust or sand on the floor is noted, and we will certainly consider this for future improvements.We appreciate your valuable input as it helps us enhance our guests' experience. We look forward to welcoming you back for another excellent stay soon!Best regards,Thunyanop L.Assistant Welcomer Manager
Antasha
Deluxe King Room
Stayed in Oct 2023
Couples
2 review
4.0/5
Very Good
Posted on Oct 29, 2023
Nice hotel with good pool. First room was old and dirty however they sorted it out and moved us to a same grade but better room. I guess they have new and old rooms in the same grading? The first room was creepy, the reception lady brought us to the room and knock loudly on the door which freak me out. The room was next to the corner room facing carpark with dark corridor. I do know that it is an asian practice to knock on the hotel door before staying to drive the spirits away but the way she knocked it seems the spirits is there. My partner was shocked too as we are not into such things. However the first night I felt someone kept walking around the room while my partner was asleep. The aircon kept switching on and off during midnight. I managed to change to another room in another building on my second night which was so-so much better and comfortable. I enjoyed the rest of my days after changing room.
The staffs are quite friendly however the food was horrible. The bbq night , theres only fish and prawns as seafood option and they over cooked nor fresh. Breakfast isn’t good as well. Food is bad but their drinks are quite good.
Overall the hotel is good and relaxing. Value for money
Guest User
Deluxe Suite with Sea View
Stayed in Apr 2024
Family
1 review
4.5/5
Great
Posted on Apr 8, 2024
Great location with spectacular views over the bay. Very good to see how this hotel is trimmed towards sustainability. No plastic bottles or straws - beach was clean and beach clean up initiative was promoted as well. Very nice hotel indeed!
Vipa Paura
Deluxe Twin Room
Stayed in Apr 2024
Family
3 review
4.0/5
Very Good
Posted on Apr 5, 2024
It is family holidays and we are not into shopping so location is good for us although it's a bit far from town.
Hotel has a free shuttle bus going to Phuket town at 11am daily. Beach is beautiful , clean and quiet.
Service overall is good, friendly staff.