160, 36 Soi Nanairoumjai, Pa Tong, Kathu District, Kathu, Phuket Province, 83150, ThailandView Hotel Details
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1 night
ASHLEE Heights Hotel Patong Guest Reviews
4/5
Very Good
182 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.0
Service4.1
Cleanliness4.1
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All reviews(182)
Positive reviews(163)
Reviews with photos/video(71)
Friendly owner(33)
Large rooms(21)
Great swimming pool(11)
Near shopping area(8)
Shower difficult to use(7)
Tasty food(6)
Convenient for shopping(6)
Loved the view(5)
Negative reviews(19)
Steven
Superior King Room
Stayed in Sep 2024
Family
2 review
4.0/5
Very Good
Posted on Oct 2, 2024
In front of hotel there is coin laundry. My room doesnt include the washing machine that i was seen in the picture. Ya…. Just regret this thing
T.SMITH
Superior King Room
Stayed in Aug 2024
Solo travelers
36 review
5.0/5
Outstanding
Posted on Oct 27, 2024
It’s a very nice and clean hotel with a great location near the majority of places, I would stay here anytime I visit Thailand
Bayarchimeg
Superior Twin Room
Stayed in Oct 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on Oct 21, 2024
Pretty good hotel for the budget travelers!
Pui Vun
Premier Triple Room
Stayed in Jul 2024
Travel with friends
5 review
2.0/5
Posted on Aug 17, 2024
Worse customer service from the reception and housekeeping. They are rude and not friendly. All the bath towels provided daily were torn. Breakfast options were very limited, less than 10 items.
Room is big because we booked for triple room. Swimming pool view is good.
PeggyChin
Superior Room
Stayed in Aug 2024
Travel with friends
6 review
3.0/5
Posted on Sep 14, 2024
Bathroom door hard to open and the bathroom cleanliness and condition is poor
Anonymous User
Superior Room
Stayed in Aug 2024
Couples
1 review
4.0/5
Very Good
Posted on Aug 18, 2024
My room shower very low pressure. Tv problem. Hopefully Ashlee can improve.
Tatiana
Superior Room
Stayed in Apr 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Apr 30, 2024
Great experience! Location and service are nice, the room is big, and have balcony
Engela Maria Dorothea
Superior Room
Stayed in Jan 2024
Travel with friends
49 review
5.0/5
Outstanding
Posted on Feb 3, 2024
All staff were friendly and helpful. We enjoyed the breakfast. Near great restaurants, the beach and big shopping malls. We enjoyed the time at the swimming pool.
Khosoo0831
Premier Triple Room
Stayed in Jul 2024
Travel with friends
1 review
3.7/5
Posted on Jul 5, 2024
nice hotel
Guest User
Superior Room
Stayed in Jun 2024
Family
39 review
2.7/5
Posted on Jun 30, 2024
The hotel not closed to patong beach. Kids got mosquito bite every night . Food not good and they’re serving few . I would not recommend for who bring family to stay.😩
RB
Two Bedroom Family Suites
Stayed in Jun 2024
Other
1 review
2.5/5
Posted on Jun 24, 2024
Floor tiles were cracked and extremely dangerous we had to stay in this room for 1 day before they changed our room. Unbelievable how they could allow clients to stay in such conditions in the first place. The hotel needs a revamp. But price wise, it's good considering its location and nice rooftop pool 👍🏼
laura jaye
Superior King Room
Stayed in Jun 2024
Solo travelers
2 review
4.5/5
Great
Posted on Jun 16, 2024
Really nice location really big spacious hotel with nice furniture. Only issue is it seems there’s a problem with the doors not locking properly and about three doors per floor ends up beeping all night and day because it’s not being shut properly. My door was fine and I am unsure if this is guests purposefully keeping the door open or what but it happened on multiple floors on multiple different doors
Gumby
Superior Room
Stayed in Jun 2024
Solo travelers
8 review
2.7/5
Posted on Jun 13, 2024
Simply put you get what you pay for, the rooms are decent enough, good bed but when I was staying here the water ran out and then when it was back online (hours after I called) it had to run brown for quite some time, bit of a put off for hygeine. The cleaners were very good but the hotel staff need a bit of training, all in all just OK but probably wont go back.
Gumby
Superior King Room
Stayed in Jun 2024
Solo travelers
8 review
3.0/5
Posted on Jul 8, 2024
Unfortunately the water ran out when I was in this hotel which will affect this review, it took a long time to get it back online too and then the taps ran brown water for a while, was a bit gross. The room size is good but the hotel is a bit dated
Wu YF
Superior Room
Stayed in Jun 2024
Couples
7 review
4.0/5
Very Good
Posted on Jun 11, 2024
Good
* Restaurant service excellent
* Room can play football (extra big room)
* Bed can do somersault (big)
Bad
* Gym is missing
* Water tap not so user friendly
* Lift is too sensitive to weigh