La Flora Resort Patong Reviews

Response from Property: Dear Mr. Wall,Thank you for sharing your experience at our hotel and letting us know how much you enjoyed your stay. We are thrilled to hear that the location was convenient for your needs and that our quiet atmosphere allowed for a restful stay. Our proximity to local attractions and nightlife is indeed a highlight for many of our guests. We are delighted that our cleanliness standards stood out during your stay. Our team takes great pride in maintaining our rooms and facilities to the highest standard for our guests' comfort. Your compliments regarding the food are greatly appreciated. Our culinary team strives to offer a variety of dishes that appeal to all tastes and we're thrilled to hear that we succeeded.Your compliments to our wonderful staff are kindly appreciated. Providing excellent guest service is one of our main goals and we're thrilled to know that our team's efforts are recognized.We appreciate your kind words and look forward to welcoming you back for another memorable stay next year!Regards,Sasipak L.Hotel Manager.

Response from Property: Dear David,Thank you for taking the time to share your experience with us. We truly appreciate your loyalty and your continuous trust in our hotel and our staff. It's wonderful to know that you always feel comfortable in our rooms, and it thrills us to hear that you enjoy our dining options.Your positive comments about our staff will surely be passed along as it is always motivating to hear that our efforts to provide excellent service are appreciated. We're also delighted to know that you find our rooms to your liking, as we strive to provide a cozy and relaxing environment for our guests.Looking forward to welcoming you back on your next visit! We will ensure that your future stays are as great, or even better, than your previous ones.Regards,Sasipak L.Hotel Manager.

Response from Property: Dear Valued Guest,Thank you for the brilliant rating and time taken to share the details of your stay. We are thrilled to hear that you found our location on the beach front to be great and our hotel to be beautiful. Our staff members will be delighted to know that you found their service amazing, as they strive to provide each guest with a memorable experience. Please think of us again on your next trip, as we continuously work towards enhancing our guest's experience and would love to have you back for another enjoyable visit.Regards,Sasipak L.Hotel Manager.

Response from Property: Dear Mr. Henry Arthur,Thank you for sharing your feedback from your recent stay. We're thrilled to hear that our beachfront location, along with the proximity to dining and nightlife attractions, contributed positively to your experience.Our staff takes great pride in delivering exceptional service, and your recognition of their hospitality is truly appreciated. We're also pleased that the cleanliness and comfort of your room met your expectations.Encouraging comments like yours motivate us to continue offering memorable experiences to our guests. We sincerely look forward to welcoming you back on your next visit.Regards,Sasipak L.Hotel Manager.

Response from Property: Dear Techheng,We are truly sorry to hear about the change in your travel plans and understand how frustrating last-minute adjustments can be. As communicated during booking, our cancellation policy for your trip is designed to ensure that arrangements are secure and prepared specifically for our guests. According to the policy, cancellations made at the last minute are typically subject to a 100% charge. However, in light of the circumstances, we have reduced the charge to 50% as a gesture of goodwill.We highly value your feedback, which will help us continuously improve our services. Your experience is important to us, and we hope to have the opportunity to serve you again in the future. Thank you for your understanding and for choosing us.Warm regards,Sasipak L.Hotel Manager

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback. It’s lovely to hear you enjoyed your stay with us, and we're glad to see that you have given us a 4-star rating. The misunderstanding regarding our pricing is regrettable, and we will endeavor to make our pricing more transparent to avoid such incidents in the future. As we are continuously striving for improvement, your feedback is invaluable in this process. We look forward to welcoming you back on your next visit and assure you of a more fulfilling experience in the future.Regards,Sasipak L.Hotel Manager.

Response from Property: Dear Alon,Thank you for your 5-star review. We're thrilled to hear you found our place amazing. Our location, just a minute's walk from Patong Beach, offers beachfront bliss and pristine white sands, making it a perfect spot for relaxation and enjoyment. We're glad you enjoyed your stay and hope to welcome you back soon to explore more of what we have to offer, including our rooftop restaurant with panoramic views and our outdoor lap pools.Regards,Sasipak L.Hotel Manager.

Response from Property: Dear Valued Guest,Thank you for taking the time to share your positive experience at La Flora. It's wonderful to hear that you were delighted with our beach front room and our dedicated staff. Your kind words truly support the high standards we strive for.We're sorry to hear about the inconvenience caused with the jacuzzi. We understand your disappointment, and assure you that we have addressed this issue with our maintenance team to avoid a similar situation in the future. Thank you for considering this as a minor setback and not letting it affect your overall experience. It was a pleasure to have you and we would love to welcome you back for another 10/10 stay at La Flora. Your satisfaction is our greatest reward.Regards,Sasipak L.Hotel Manager.

Response from Property: Dear Xianer,Thank you for taking the time to share your experience about your recent stay with us. We are thrilled to learn that you found our location convenient and the area surrounding our hotel lively with a variety of restaurants and bars. Indeed, our location near Patong beach is one of the aspects that our guests appreciate the most and we are glad that you found this feature beneficial. We take pride in providing our guests with easy access to the local attractions, making their stay more enjoyable and hassle-free.It's our consistent aim to offer an unforgettable experience and your recommendation means a lot to us. We hope we have the opportunity to exceed your expectations and achieve that perfect rating on your next visit.Regards,Sasipak L.Hotel Manager & Laflora Patong team

Response from Property: Dear Sung-Ling Wang,We are thrilled to hear that your stay with us was a pleasant experience. Your compliments regarding our breakfast selections are greatly appreciated. Our dedicated culinary team strives to provide a variety of choices to suit the diverse tastes of our guests. Your satisfaction is a wonderful reward for their efforts. We hope to continue exceeding your expectations on future visits. Thank you for choosing us and sharing your experience.Regards,Sasipak L.Hotel Manager

Response from Property: Dear Motley,Thank you so much for your delightful review and perfect rating! We're thrilled to hear about your positive experience at our hotel on Patong beach. Our team always aims to be as friendly and helpful as possible to ensure a welcoming atmosphere for our guests, so we're glad that you found our services to your satisfaction.We're also pleased you enjoyed our breakfast selection and found our rooms comfortable and clean. The free mini-bar is indeed a favorite among our guests, and we're happy you found it to your liking.Your recommendation means a lot to us and it reaffirms our commitment to offer the best services to all our guests. Whether it's a staycation, a business trip or a vacation, we strive to make every moment enjoyable for our guests.We would love to have you stay with us again for another wonderful experience near Bang La Rd, as we continue to maintain and enhance our service quality. Thank you again for choosing us for your stay in Phuket.Regards,Sasipak L.Hotel Manager

Response from Property: Dear Sammy Tiger Mum,Thank you for sharing your feedback regarding your recent stay at La Flora Patong. We apologize for any inconvenience you faced during the check-in process. Your experience is important to us, and we will address this issue with our reception team to ensure better service in the future.We appreciate your patronage and hope to have the opportunity to provide you with a more seamless experience on your next visit. Regards,Sasipak L.Hotel Manager

Response from Property: Dear Valued Guest,It's wonderful to hear that the location of our hotel on Patpong beach, cleanliness of our rooms, and excellent staff enhanced your stay with us. We take pleasure in creating a comfortable and welcoming experience for our guests.We sincerely apologize for any inconvenience caused due to the mosquito issue in your room. We understand how annoying that can be and would like to assure you that we have strict pest control measures in place. Your experience has been shared with our housekeeping team to ensure thorough checks and reinforcement of our pest control processes.We appreciate your feedback regarding our gym facilities as well. Our guest's comfort and satisfaction are paramount and hearing from them helps us improve. We are currently planning to upgrade our fitness center equipment and facilities to ensure a more pleasant and enjoyable fitness experience for our guests.We value your feedback and are committed to providing you with the best possible service. We hope to have the opportunity to welcome you back in the near future and showcase our improvements.Regards,Sasipak L.Hotel Manager