Hotels near Mai Khao Beach - Airport viewpoint, Phuket

This property is near Phuket Airport and has a beautiful environment. I love the toiletries; they smell great and the facilities are fully equipped. I will stay here again next time I visit Phuket.

We booked the hotel spontaneously during our tour and spent 3 nights here. The hotel complex is new, but is more like a 4 star hotel. 1000 Baht must be paid in cash as a deposit. Breakfast selection is too small for a 5 star hotel. Coffee machines are significantly too slow for the number of guests. Above all, a machine is generally out of operation because milk or beans are missing or the collecting container had to be emptied. At least 80% of the hotel guests are from Russia, the rest are European and Asian guests. We had booked an excursion one day and needed a taxi at 8:30am. I asked reception to call one. At first I was forgotten, after a few minutes as I remembered I was asked for a taxi phone number?! As a guest, how should I get the telephone number of a taxi center? I was very surprised by the reaction. The employee then leafed through a black book, spoke to someone and simply sent me away with the words “not available now”. We then had to search the road and get a driver for completely overpriced money and arrived late at our destination. In general, unfortunately not all of the staff were friendly. In building F, where we had our room, you could hear the mosque from the neighborhood at different times of the day. We wouldn't go to this hotel again.

This hotel does not meet service standards of a Le Meridien hotel. Food quality is far below average for a Phuket resort. The staff are friendly and trying hard but severely under trained. We have visited and stayed at over 5 hotels in Phuket and 10 in Thailand over the past three years. This hotel was by a long way the lowest quality, despite being in the higher cost bracket. A few observations: Buffet food is poor with stale breads, limited selection, limited options (even of Thai food), and low quality cuts of meat. Service stations are understaffed, for example I had to find and then wait for a chef to find a lighter to prepare some stir fried vegetables at evening buffet in the ”J's” restaurant. The food would be overpriced if good, at this quality it is highly disappointing. Restaurant staff are undertrained, and do not complete basic jobs e.g. laying cutlery, cleaning away after guests have left the restaurant, checking on drinks refills. Incorrect bills were presented including charging for bottles instead of glasses of wine. On two occasions we noticed food dropped onto the floor remaining there with ants / insects for the whole of our stay over 1 hour and not being cleaned. The pool area has limited seating and hotel patrons wake early to 'reserve' with towels they have kept from the day before. If you wish to sit by the pool I suggest you wake at 7am to reserve your space. The rooms are updated, clean and well maintained. But there is limited hot water which is very variable. The beach is clean, beautiful and the sea is as good as you will find in Phuket. Unfortunately we stayed through the New Year break and the staff did not remove the tables and chairs from the party for nearly a whole day. Maybe excusable, but the plates of food left to rot on the beach for 12+ hours was for sure not acceptable. I'm including a photo of the toaster as an example of the training / management gaps in this property. For three days there was disgusting melted cheese inside the toaster. I pointed out each morning to the staff but they did not take action. Leaving the property was a good example of the gaps here. I asked for a taxi to be booked (it was not offered), and waited for 10 minutes. After 10 minutes I checked with concierge to be told that they had ”told someone else”. As with many of the gaps in this property there is no chain of command, and staff are not clear on their roles. Finally and not 100% relevant to this review, but we attended the New Year beach party. It was a very funny farce. The MC/DJ appeared to be extremely drunk throughout the night, it rained for 30 minutes - there was no plan for rain - guests sat under their napkins - the buffet food became wet and sodden. The food itself was very poor indeed. The entertainment was two dancers and a miming cabaret act, plus the fire show that happens on every week in the hotel. For $200USD per head, I would not recommend attending an event at this hotel under any circ

Overall is good. Food and staff are nice. Facilities are well maintained. However the housekeeping is required for an improvement. We completed an online survey pre check in including the choice of the bedding. We asked for a duvet with satin cover (one of the options), however, the size of duvet is much bigger than the duvet. It looks weird….

Very comfortable and welcoming stay by the hotel staff with great smiles. Room was clean and comfortable, with strong air conditioning. We could borrow beach/pool towel to bring to their private beach and pool. Pool water is changed in the money and clean. Only thing to improve, in my opinion, would be the breakfast being alfresco, it invited a lot of flies and birds flying in/out, and utensils were not the cleanest. Hygiene of breakfast could be better due to this / try to add better food cover-ups.

Nice hotel tucked away from busy bustling part of Phuket. Shuttle service is provided to bring guests out to beach or boat avenue. There's a few nice cafes and restaurant around boat avenue areas. Staff are attentive and always helpful to provide guidance on where to go, what to do. Definitely worth coming back for another stay :) Special call-out to some of the hotel staff - Kig on her friendliness, Cee for his great recommendation for local cuisine and Tangkwa, Big, Num, Baitoey for showing great hospitality. They simply and always put customers in their thoughts and ensured we have a great stay! Thanks for making this a memorable trip for me.

Saii Laguna hotel is located in Laguna Phuket.when arrive,the staffs are welcome us warmly,attentive and serve us welcome drink.room is big,beautiful and comfortable.can view beautiful garden lake from our room.we enjoy the free high tea in the decorated room near to the lobby.swimming pools are big,clean and can view beautiful sunset.we do provide free boat to the canal village ,we enjoying our dinner where .after dinner do some shopping and back to hotel with boat.overall,Saii Laguna Phuket is beautiful and huge resort.Will stay again next time if come to Phuket again.

My experience at Sole Mio Clinic, nestled within Sole Mio Boutique Hotel & Wellness, was truly rejuvenating. The clinic offered a variety of treatments and services aimed at promoting overall well-being. From relaxing spa treatments to informative consultations, every aspect of my visit was tailored to my needs. If you're seeking a tranquil getaway that focuses on health and relaxation, look no further than Sole Mio.

I enjoyed my stay in this new resort.The room size is just right, breakfast buffet is sufficient, the llteo clean swimming pools give you such a relaxing time, never too busy.The beach club Nora chimes in some chill out music vibes whilst you rest on a very clean and quiet beach. Fantastic front desk approach ,friendly attitude and I got 2 complimentary cocktails, so this resort really met my expectations! The only drawback I could see is the lack of plug ins next to the bed and a bit of s struggle to lock the balcony window.

We had an incredible stay at Amanpuri. We made sure to stay at the end of the season before the annual closure of the hotel. Communication pre and during our stay was flawless and the staff really made sure everything was prepared for our arrival. We had a beautiful Partial Sea View Pavilion which was in reality fully facing the sea and beautifully appointed. The Pavilions are in perfect condition and feel simple but luxurious just as you are expecting from an Aman hotel. People that find the rooms outdated and simple, clearly do not understand why one stays at Amanpuri. The room offers all modern amenities should you need them, but I honestly cannot remember when I last turned on the TV on a holiday stay. The entire property constantly kept in perfect condition. You mostly have the beach or pool or gym to yourself. The only time you really see all other guests is during meal times. All food and drinks was excellent, housekeeping was excellent, beach service was mostly perfect. We had one day where the service at the beach felt a bit lacklustre but it is forgivable. Every moment you spend at Amanpuri you have to remind yourself that this place really exists and you are really there. It is that beautiful. If there wouldn’t be that many Aman hotels to explore we would come back again and again and again.