To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(317)
Positive reviews(314)
Reviews with photos/video(132)
Classy environment(58)
Offers pick-up/drop-offs(28)
Quiet & comfortable(27)
Delicious breakfast(20)
Awesome amenities(18)
Loved the view(16)
Convenient parking(15)
Well designed(9)
Negative reviews(3)
Guest User
Classic Couples'Room (Ondol)
Stayed in thg 5, 2024
Couples
3 review
4.5/5
Great
Posted on 6 thg 5, 2024
Beautiful hotel located 15min walking from main streets. Nicely decorated, authentic chinese style. Great welcome by owners in English, helpful advices (touristic recommendations, taxi booking..). Traditional breakfast available for 10CNY/pax. Would be great to have the English name written outside so it is easier to find by ourselves. Thank you again! :)
Guest User
Classic Room - Double Occupancy (Double bed)
Stayed in thg 4, 2024
Couples
6 review
5.0/5
Outstanding
Posted on 19 thg 4, 2024
Beautiful accommodation and super friendly staff, helped us a lot since we cannot speak chinese, like buying tickets for attractions, suggesting nice local restaurants and even accompanied us outside the city walls since it was a hot day. We are super happy to have chosen this place and we really recommend it! 😊
Simon Möller
Classic Couples'Room (Ondol)
Stayed in thg 7, 2024
Couples
9 review
4.7/5
Amazing
Posted on 14 thg 7, 2024
Everyone was very welcoming, bed comfortable, excellent service. Towels were exchanged daily.
While the noise insulation for the room walls was very good, we occasionally heard people very clearly through the front door. Otherwise everything was perfect. The location is very good, train station and subway in walking distance.
Paul Stephen
Standard Room (Ondol)
Stayed in thg 5, 2024
Couples
3 review
5.0/5
Outstanding
Posted on 8 thg 5, 2024
I don't review everywhere I stay, just if some where is very good or very bad. This place was very good, a wonderful place to stay. The rooms are spotlessly clean, the atmosphere in the courtyard is beautiful. The owner, Harry, speaks good English and is very helpful in explaining the best spots to see in Pingyao. You will not regret booking here.
RinMM
Standard Room (Ondol)
Stayed in thg 5, 2024
Family
3 review
4.5/5
Great
Posted on 6 thg 5, 2024
Really love the hotel’s atmosphere. It is cool both scenery and weather. There aren’t much noice and people around the hotel, a little walk and you will reach some of the tourist’s attraction. Some employees can speak english or if not, wechat is the best help. They also booked taxi and drop us off by the taxi, the service was wonderful. Will stay here again if there’s a chance of visiting.
Tom
Classic Room (Ondol)
Stayed in thg 3, 2024
Couples
2 review
4.7/5
Amazing
Posted on 24 thg 3, 2024
Very lovely hotel with beautiful interior! The staff is amazing and very kind. They helped us finding our way through the city and brought us to the taxi when it was raining.
Guest User
Classic Couples'Room (Ondol)
Stayed in thg 7, 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on 5 thg 8, 2023
Best place we stayed in during our trip in China!!
The courtyard is magnificent and our room was clean and comfortable.
The hosts were great. Always willing to help us in any way possible to make our stay in Pingyao even better.
I would highly recommend if you're coming to Pingyao!
Response from Property: Thank you very much for your stay,I am glad to you had a wonderful holiday with your friends at the inn.Your satisfaction is our inexhaustible motivation,hope you can feel the wormth of home in a foreign country.Looking forward to your next stay!
Guest User
Classic Room (Ondol)
Stayed in thg 7, 2023
Couples
1 review
5.0/5
Outstanding
Posted on 14 thg 7, 2023
A beautiful traditional courtyard and a super welcoming family make this a fantastic cross between a cosy homestay and a lovely boutique hotel - highly recommend!
Response from Property: Thank you very much for your stay,we are also very happy to provide you with service.Your satisfaction is our inexhaustible motivation,hope you can feel the wormth of home in a foreign country.Looking forward to your next stay!
Guest User
Deluxe Room - Double Occupancy (Ondol) (Balcony)
Stayed in thg 7, 2023
Couples
32 review
4.5/5
Great
Posted on 4 thg 7, 2023
Hotel is located in a quiet area about 600 m from Beimen. not too far from East west street. Room is clean. the Kang bed is comfortable. bathroom and toilet are good with seperated wet and dry area. Hotel ower is very kind. he help arrange rented car for tours and guide us where and how to walk in Pingyao old town.
Response from Property: Thank you very much for your stay,we are also very happy to provide you with service.Your satisfaction is our inexhaustible motivation,hope you can feel the wormth of home in a foreign country.Looking forward to your next stay!
Carlos J. Arranz
Classic Couples'Room (Ondol)
Stayed in thg 11, 2023
Solo travelers
13 review
5.0/5
Outstanding
Posted on 20 thg 11, 2023
Excellent hotel and location. The receptionist was very nice and patient with me as I don't speak Chinese.
The room was perfect, with a huge bed and very nice shower. All perfectly clean.
I'd really recommend this place to anyone.
Response from Property: Thank you very much for your stay,we are also very happy to provide you with service.Your satisfaction is our inexhaustible motivation,hope you can feel the wormth of home in a foreign country.Looking forward to your next stay!
Kelly Cc
Standard Room (Ondol)
Stayed in thg 4, 2023
Solo travelers
8 review
4.5/5
Great
Posted on 30 thg 4, 2023
Hotel is inside the resident area, so it is very quiet.
There are noisy from other at the shared court yard. The room has no sound proof.
However, the hotel owners are very kind and try to help you.
Response from Property: I am very sorry for the problem you have encountered,and we will make improvements.Thank you very much for your stay,we are also very happy to provide you with service.Your satisfaction is our inexhaustible motivation,hope you can feel the wormth of home in a foreign country.Looking forward to your next stay!
Guest User
Standard Room (Ondol)
Stayed in thg 9, 2023
Travel with friends
6 review
4.5/5
Great
Posted on 29 thg 9, 2023
The hotel has separate space for shower. This helps to ensure that the toilet floor is dry. This is important for elderly travellers.
The manager of the hotel is very helpful. He provides us tips to organise our tour at Ping Yao Gu Cheng. He helps us book cars to nearby tourist attractions. He also helps us reserve tickets for the show "Ping Yao Again" .
Response from Property: Thank you very much for your stay,we are also very happy to provide you with service.Your satisfaction is our inexhaustible motivation,hope you can feel the wormth of home in a foreign country.Looking forward to your next stay!
BYE - BYE
Classic Room (Ondol)
Stayed in thg 2, 2023
Travel with friends
34 review
5.0/5
Outstanding
Posted on 5 thg 2, 2023
Nice guesthouse with very comfy bed, old building with historic charme in a very calm area of the oldtown. Laoban also has a lot of Shanxi vinegar and can help you, if you need it. Good trip to Pingyao.
Preter
Guestroom (Double bed)
Stayed in thg 4, 2023
Solo travelers
1 review
3.2/5
Posted on 2 thg 5, 2023
Just Ok place if nothing better is available (as during May holiday). Mattress so brutally hard I slept poorly ((and I like hard mattresses).
Response from Property: I am very sorry for the problem you have encountered,and we will make improvements.To better meet the needs of guests,looking forward to your next visit.Have a good life!
Cappiello
Classic Room (Ondol)
Stayed in thg 7, 2022
Solo travelers
3 review
4.5/5
Great
Posted on 25 thg 7, 2022
Excellent service by very friendly staff! They'll help you with just about everything you need. Not much English is spoken, so if you can't speak Chinese, prepare some phrases you can use ahead of time. My room was on the second floor and was large, clean and comfortable. There are first-floor rooms, but I imagine if you stayed in them they would be noisy because you would hear people talking in the courtyard. The location is kind of a drawback -- it's not too far from the restaurants and stores by the west gate, BUT it is like a ten-minute walk, and at night it's quite dark. It's easy to feel creeped out or to get lost, particularly if you're coming from the south of the city. It might be more pleasant to stay there with someone else so you have someone to walk with. It's also quite far from the more famous locations, most of which are in the south part of the city. They have an 11 pm curfew because the elderly people who live around the inn don't want noise or light from the front desk area late at night. One unusual thing is that one night a family with a dog stayed there. Maybe pets are okay, which is not common. I'd send them a message to make sure before you arrive, though, just to make sure.
Response from Property: Thank you very much for your stay,we are also very happy to provide you with service.Your satisfaction is our inexhaustible motivation,hope you can feel the wormth of home in a foreign country.I am very sorry for the problem you have encountered,and we will make improvements.To better meet the needs of guests,looking forward to your next visit.Have a good life!